Capterra 
G2 User in Electrical/Electronic Manufacturing
Megan K.
Treasurer, Area515
"I love that this is cloud based and I can access anywhere!"
3 years ago
Melissa M.
Owner, SNS
"How easy it is to customize your invoices."
3 years ago
Cora P.
Bookkeeper, Accountant
"There are a few issues with the online version that really need to be fixed. Setting up employees has been difficult and time consuming. We had the program get stuck and would not let us proceed with setting the tax and vacation rules. Getting help when something isn't working properly is very difficult and slow."
3 years ago
User in Photography
"Works but can be clumsy at times. — What do you like best? Streamlined customer database with payment options that has a low processing fee with ACH payments, and a merchant account tool where I can oversee payments taken in. — What do you dislike? The Merchant center is very clumsy. The search feature is practically unusable, even if..." Read more
3 years ago
User in Accounting
"Accounting software for startups. — What do you like best? Easy setup and syncing to e-commerce platforms and bank accounts are easy compared to other — What do you dislike? Not suited for bigger companies as it is suited only for small companies with the minimum number of transactions. — What problems are you solving with the pr..." Read more
3 years ago
David S.
CEO, Driven
"As I said, it's not perfect, but for the most part it's been a good product. It really simplifies tax reporting and other regulatory concerns. I don't see us leaving it as a platform any time soon."
3 years ago
Scott H.
Owner/Operator, SmokeShop Creations Ltd.
"My overall experience with QuickBooks online was definitely satisfactory and is software that I will encompass again both personally and for my business. The ease of the software is perfect for anyone and eliminates so much stress and so much red tape that is a standard of tax preparation software in my opinion. I think that it will continue to be most benef..." Read more
3 years ago
Emilee E.
Accountant, Baldwin & Associates, CPAs, LLC
"I like that QBO is very user-friendly and easy to use for clients."
3 years ago
User in Information Technology and Services
"Online Version not nearly as robust as desktop version. — What do you like best? Reports are helpful but the format in which they export to Excel needs improvement — What do you dislike? API is very limited as to what data can be pulled and pushed back and forth. Native connection with Insightly CRM is very limited — What problem..." Read more
3 years ago
Christine M.
Office Manager , The Tidewater School
"It isn't bad. I would definitely say that i liked the other landing page. I feel when they move things around like this it makes you want to leave. I do not find it to be as user friendly as the older one., But still a great program to use."
3 years ago
Verified Reviewer
"It does help provide reports that I need in order to file taxes correctly. But besides being clunky and making things more difficult to find, it occasionally changes things around so when you go do something that you've become accustomed to doing one way, that no longer works and you have to figure out how to make it work again."
3 years ago
Katelyn K.
Business Op. Manager, NWS
"It allowed multiple users access at once; which works well for companies that do not have a physical office."
3 years ago
Emily M.
controller, Metzger Enterprises, LLC
"I really dislike this product--it might be good for a small business, or for a business that starts out using QBO, but terrible for converting from Desktop. Too slow, too many quirks requiring work arounds, have to contact support for things desktop let you do immediately. I would never recommend it to anyone and regret making this choice."
3 years ago
Michael K.
Owner, The TK Team, LLC
"Don't like it, can't get any help with it, and after two years trying to figure it out, I'm trying to find another program to use."
3 years ago
Joel N.
Owner, Bloomsburg MMA
"Software was ok, customer support is not. The inventory tracking feature was nice Barcoding options were nice"
3 years ago
michele w.
owner, old school coffee
"terrible!. quick books is easy to use but their support is terrible."
3 years ago
Tara J.
Office Manager, JATA Designers
"Overall it has been easy and the new QB has been interesting to learn especially if you are an OG. Maybe offer more incentives to the older QB users that's been with you for yearsss."
3 years ago
Elisa T.
Business Developer, easyCRM
"Software di facile utilizzo, intuitivo anche se ho dovuto contattare il servizio customer care per avere supporto per il cambio valuta di un cliente."
3 years ago
Dagoberto L.
Creative Director, Photodoxle
"I've had good times and bad times with quickbooks but overall currently I have been paying for an extra service bundle that hasn't worked and required me to go another route for that service."
3 years ago
Mark H
"Using QB for my small business. — What do you like best? Available on multiple platforms. Apple, Windows — What do you dislike? Wish I could use it offline - to increase speed. Also wish it was able to edit multiple entries at one time — What problems are you solving with the product? What benefits have you realized? My..." Read more
3 years ago
Wágner d
"It gets the job done albeit a bit behind in their enhancements. — What do you like best? Fairly robust and accountant-friendly in that the back end uses a chart of accounts, GL, and allows for journal entries. — What do you dislike? Some of their additional services such as payroll have inexperienced support. It feels as if they come u..." Read more
3 years ago
Steven D
"Works beautifully, but not cheap for a freelance business. — What do you like best? I like being able to confirm invoices have been paid to my bank account by importing transactions from my bank. I like being able to categorise both spending and income and the excellent (superb) reports that come with QBO.I will be switching away from QBO soon, as..." Read more
3 years ago
Verified Reviewer
"QBO is decent and intuitive with a decent feature set for startups. But I'm going to switch to Xero, which I've been hearing has much better support. Intuit/QBO support is the worst."
3 years ago
Steve T.
Owner, Revelation Drums
"I have been using Quickbooks for 15 years and honestly it was all great up until about a year ago. And the only reason I kept using Quickbooks was because I didn't feel like transferring all my data to another platform and the mobile app. However, now the mobile app doesn't even work so I never use it, I am having to talk to a representative every other time..." Read more
3 years ago
"Expensive, Poor Customer Service. — What do you like best? Enhancements including factoring and credit card payment acceptance. — What do you dislike? Cost, horrible customer service. Takes forever to get customer service online and then 50% of my interactions are with support staff who can't figure it out. — What problems are y..." Read more
3 years ago