Capterra 
G2 Ariadna D.
Senior Service Desk, Intersection
brenda p.
Financial Administrator, AEI
"service from customer care is really good. progress billing is lacking, cant understand how a very old version like QuickBooks pro could be so much better and completely functional"
5 years ago
Dan S.
CEO, Hopewell Limited
"I love the online access - just don't like the unreliable login issues. The best feature of QBO is the online access from anywhere. That's unbeatable and an incredible aspect of the product."
5 years ago
Benjamin G.
COO, HealthMet, Inc
"Maintain reconciliation of several bank accounts, credit card accounts, and corporate financial statements. Online access through web, and connection with banks and credit cards. Reports are generated well to control finances."
5 years ago
Hilal A.
Accountant, GTA Books & Taxes Inc.
"Was very enthusiastic about it, before using it. Good Online software can be a bonus. I was disappointed after I started to use it. Although, QBO has been improving greatly over time, it still not acceptable. I have spent time and money moving client back to QuickBooks Desktop, which is a superb software."
5 years ago
Molly C.
operation manager, Donglin Furniture
"I switched to another system. Doesn't recommend. It is a great system has a lot of feature. The credit card charging function is fine."
5 years ago
Verified Reviewer
"It works fine, but if you are a user of the desktop version, it will slow you down until you can get a feel for the navigation. My wish is that the online version looked like the desktop version."
5 years ago
Tyler S.
General manager, Randco Tanks
"One of the best accounting software with some added features. The online advanced version has been getting somewhat frequent updates, sometimes it's just cosmetic though versus the needed updates. When we work in larger invoices/estimates, the software seems to have an incredible lag (i troubleshot all our hardware, it's on the QBO side) One good side note..." Read more
5 years ago
Donna S.
Secretary/Treasure, CM Construction & Excavation Inc.
"It would be great for a very simplified business. I don't like a monthly fee. I much prefer a one time purchase."
5 years ago
steve k.
owner, sk professional corporation
"Ease of use compared to other products used"
5 years ago
aruna v.
education, Bharathiyar Centenary Memorial Government Womens Polytechnic College
"This is great for small sized business where all the finances are kept up-to-date in manageable platform. Cost Efficient Easy generation of reports Quite good for small range companies. can easily see the status of the bank account."
5 years ago
Tom B.
Owner, Acadia Group LLC
"Initially our experience was fine. In recent years, they've pushed prices up dramatically, moved customer service to "chat" which takes 10 times as long, and have grown inflexible in satisfying customer concerns. Recommend small businesses look at alternatives."
5 years ago
Afroza R.
Accountant, DZone Inc
"Easy to use Value for money Good for Small business"
5 years ago
Verified Reviewer
"Manage transactions and budgets for a not-for-profit organization. I like the 3rd party integrations and the ability to see YTD reports and give our bookkeeper access to maintain the records."
5 years ago
Clay O.
Financial Manager, Temi
"A decent program. Good for small business. Nice program. It is a decent accounting program that covers most of the bases when it comes to smaller businesses."
5 years ago
Kirstin C.
Office Manager, Jon's Heating Inc
"In the end we went back to QB Desktop. Online doesn't have all the capabilities that desktop does and for our company the differences were making it difficult to run our business."
5 years ago
Andrea G.
Accountant, Gchow CPA Firm
"QB Online is not a good option for small business. If you like QB, I would recommend you use QuickBooks Desktop version rather than Online version considered the fees and the so called numerous features. Some features you probably will not use it, then why bother to upgrade? If you use their live bookkeeping service, please remember they are the trained expe..." Read more
5 years ago
Louise A.
Owner, Anderson's Hitch 'n Post Ranch
"QuickBooks I find to be a great asset to my business however not without it's problems. I'm not sure if there are better options as I have never tried other software. QuickBooks still has some work to do in order to be a flawless software."
5 years ago
User in Accounting
"Much different than Quickbook Desktop. — What do you like best? No need to install software on your desktop; can share the account with other people to edit your book; no upfront capital payment on purchasing the whole software — What do you dislike? The Online quickbook looks much different from desktop version. I was familiar with th..." Read more
5 years ago
Margaret B.
Business Operations Manager, The Zerocoin Electric Coin Company
"I liked that it was easily accessible online."
5 years ago
User in Real Estate
"Initial setup is not smooth. — What do you like best? I like that it has option to sync with so many other applications — What do you dislike? Adding people with email links that expire etc is annoying getting initial setup has been a pain — Recommendations to others considering the product: Plan for more time to get peopl..." Read more
5 years ago
Jax W.
Engineer, Bonsai
"When it works, it's great, but more often than not I have trouble logging into my account, unfortunately. When it works, it's an easy way to check payroll for up to date information in an organized format online."
5 years ago
Laurie H.
Controller, Dalin Financial, LLC
"I am very use to QuickBooks desktop and its features. There are a lot of similarities and that is what I like about QuickBooks online. The ease of access and I can work from home."
5 years ago
User in Accounting
"Useful in some situations. — What do you like best? Ability to quickly access and share up-to-date financial information without remote logins, backup files, etc. — What do you dislike? The speed and comparative lack of functionality compared to the desktop version of Quickbooks as well as no ability to have multiple report windows ope..." Read more
5 years ago
Jasmine G.
Bookkeeper, LHR Hospitality
"Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These..." Read more
5 years ago
"Not all that positive, I would like customer service to improve. I liked the fact that the interface is easy enough to use, and that I can access pretty much from anywhere. Sometimes it's kind of buggy, however, it is very comprehensive so read up because there are a lot of features available."
5 years ago