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QuickBooks Reviews & Testimonials

4.3 (5,909)

Reviews: 5,909


5
54%
4
30%
3
9%
2
3%
1
4%

84% of customers would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  Showing 3 star reviews only  

Brittany D. star-alt star-alt star-alt star-alt star-alt

Manager, McLane Insurance Agency

"I really like a lot of the features offered on this program and see a lot of benefits if used properly. I haven't been using it too long so it's hard to say too much at this point but it is really nice and easy to print out checks and I love that our accountant has the ability to log into our account online to access information they may need or help if we n..." Read more

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Easy to use overall and helpful in general. I wouldn't have found any other tool to supplement it at the moment. Quickbooks is a useful tool for small business owner who are just starting out. The invoicing is super straight forward."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Not at all impressed with ease of use or value for my money. The cost was competitive and it appeared it would be easily implemented. It seemed it would skip several steps of accounting for me."

3 years ago

Chloe M. star-alt star-alt star-alt star-alt star-alt

Sales and Marketing Manager , Olympia Boxing CIC

"Quick books overall is amazing, don't get me wrong. It's easy to use and learn, it's clever with all the functions and it does the job very well."

3 years ago

Scott B

Scott B star-alt star-alt star-alt star-alt star-alt

"Getting To Big for Small Businesses. — What do you like best? For the most part, it's just easy to let it download the information from my bank and I can reconcile the data as I go. It is very easy for having one or two accounts that handle money. — What do you dislike? PRICE! Intuit just raised the price by 44-percent. For a small bus..." Read more

3 years ago

Revannth N. star-alt star-alt star-alt star-alt star-alt

Founder & ceo, Antonym

"Ease of adoption and integration into existing tools is spot on but unless their customer service issues are taken care of, I am afraid it isn't going to appeal well with small businesses who choose Quickbooks to switch from traditional accountants to online ones with the hope that it is easier to contact someone about issues when they arise."

3 years ago

Sandra H. star-alt star-alt star-alt star-alt star-alt

Owner, A&S

"It is very easy to me since I used it before, but this software has some issues when recording expenses. I decided to get QB because I'm an Accountant and I used QB dispatch before, so I figured this online version would be similar"

3 years ago

Marilyn M. star-alt star-alt star-alt star-alt star-alt

Accountant, Marilyn McDermott

"The QB Online version and it's two dimensional as opposed to 3 as with Desktop in which I can perform multiple tasks without having to continually reopen the prior reports or windows."

3 years ago

Edward B.

Edward B. star-alt star-alt star-alt star-alt star-alt

Partner, Onit Management Consulting

"We primarily use QuickBooksOnline to generate and track invoices, as well as "keep the books" (General Ledger). It does these things well, but the learning curve is steep and I often find myself wondering why it does not have an obvious feature (like - why can't I get a subtotal within an invoice? Why can't I sort items within the invoice before making it fi..." Read more

3 years ago

Ella E. star-alt star-alt star-alt star-alt star-alt

Music Produzetin, LMES Production

"Die Anwendung ist völlig monströs und beim besten Willen nicht einfach zu bedienen. Sie ist außerordentlich eingeschränkt in dem, was sie tun kann. Die Seite ist nicht wesentlich verbessert. Es scheint, dass seit ein paar Monaten das ganze Programm den Bach runter geht. Habe Sachen verschwinden lassen, alte Datensätze verschwinden lassen und werde ständig so..." Read more

3 years ago

Ryan H. star-alt star-alt star-alt star-alt star-alt

Executive, Five OHM

"It is online. It can be worked on remotely, which helped during the pandemic"

3 years ago

Savannah T. star-alt star-alt star-alt star-alt star-alt

CFO, Brand Yourself Apparel, LLC

"I prefer the desktop version all the way. If you know bookkeeping you may be able to get by with this software with better functionality. However, people new to QBO I would recommend the desktop version."

3 years ago

Anna B. star-alt star-alt star-alt star-alt star-alt

Firm Administrator, Midgett Preti Olansen

"I think that for a small company with limited transactions and a simple set of books, this program would suffice, but otherwise, I would stick to the desktop version."

3 years ago

Abida H

Abida H star-alt star-alt star-alt star-alt star-alt

"Valuable for small Businesses. — What do you like best? Very helping for my small business...QuickBooks UAE - Businesses run better with QuickBooks. Track expenses, manage cash flow & create invoices. QuickBooks Online gives you what you need most to run your business, all in one place. Easy To Use. Access From Anywhere. Free Trial. Save Time ..." Read more

3 years ago

Marion N. star-alt star-alt star-alt star-alt star-alt

Owner, Lemon Press Printing

"I hate knowing that they could double the price and I'd still probably stay. I'm stuck with their payments eco system. Unforgiving double entry accounting, which is a good thing but users need to be prepared for it. It handles US banking syncs fairly well (when they aren't down randomly). It's by far the industry standard and your accountant can sign in to h..." Read more

3 years ago

Chelsie B star-alt star-alt star-alt star-alt star-alt

"Quickbooks Online. — What do you like best? Collab with other users. Easy to sync together for all users — What do you dislike? The program is completely different from the desktop version. Not as easy to navigate. — Recommendations to others considering the product: Not recommended for new to quickbooks users. Much better..." Read more

3 years ago

Melanie N. star-alt star-alt star-alt star-alt star-alt

managing partner, Visiting Angels of Myrtle Beach

"I have never used Quickbooks before so I was very nervous to take on my new position at my company knowing that I would have to learn quickbooks. It was fairly easy to learn and it is a must to have to balance your books, invoice your customers and create financial reports. Quickbooks is excellent for all of these tasks."

3 years ago

Charles B. star-alt star-alt star-alt star-alt star-alt

Partner, Peloton Strategies Group

"Overall it is a good product but if you are familiar with the desktop experience, don't expect the exact same experience with the online product."

3 years ago

Kyla K. star-alt star-alt star-alt star-alt star-alt

owner/vet, OKAW VETERINARY CLINIC

"Overall, I am underwhelmed. I even took lessons and watched videos and had an accountant tutor me. I just don't find it very easy to work with for my needs."

3 years ago

mike c. star-alt star-alt star-alt star-alt star-alt

owner, MBFI

"I could not access my account and could not report trouble because I could not access my account. The basic functions are good, but the product, to me, is not as reliable as I would like. Now they are removing support of the desktop client that allowed me to work when there were issues. Also. I don't like that my data is gone once I stop paying the monthly..." Read more

3 years ago

Kyle J star-alt star-alt star-alt star-alt star-alt

"QuickBooks Online - Decent but not the best. — What do you like best? I do like that it's accessible everywhere you go with your login. Makes it very convenient for traveling, etc. and not having to worry about being able to access your accounting files. — What do you dislike? The overall platform itself isn't the most user-friendly pl..." Read more

3 years ago

Randy H. star-alt star-alt star-alt star-alt star-alt

Owner, Huizenga & Co

"A pleasant program but not at all as robust as the desktop version; more difficult to adopt for long time desktop users; payroll not easy to implement"

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"1. Easy to use and set up. 2. Cloud-based - faster than QuickBooks Desktop. 3. Easy to migrate data from QuickBooks Desktop to QuickBooks Online"

3 years ago

Anthony T. star-alt star-alt star-alt star-alt star-alt

Director , BGI

"Not very good. Stopped using it after one month. Merging bills, payroll, etc in one place is very convenient. Free trial get people the opportunity to see if it is a fit for them."

3 years ago

Jenah H. star-alt star-alt star-alt star-alt star-alt

Manager, River Region Psychiatry

"At the time I used this product, I thought it would be an "industry leader" in cloud based programs because QuickBooks desktop was phenomenal. However, the company did not take time to work through all angles and pushed it out too quickly."

3 years ago