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QuickBooks Reviews & Testimonials

4.3 (5,909)

Reviews: 5,909


5
54%
4
30%
3
9%
2
3%
1
4%

84% of customers would recommend QuickBooks

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  Showing 3 star reviews only  

Judah K. star-alt star-alt star-alt star-alt star-alt

Owner, Fireside Bookkeeping

"I personally would never recommend QBO based on how they run their company, the support they offer, and the constant software issues"

3 years ago

Kristy S. star-alt star-alt star-alt star-alt star-alt

Trust, Ibotta

"Quick books on line is a requirement for keeping track of your expenses. I love that this product can be accessed anywhere. If I forget do do something, I can do this on the road or in a hotel room."

3 years ago

Benedict L.

Benedict L. star-alt star-alt star-alt star-alt star-alt

CEO & Chief Psychologist, iGROW

"It is easy to use and intuitive user interface. I have to say that since 2009, there have been great improvements to the interface, and bank integrations are now available."

3 years ago

susan w. star-alt star-alt star-alt star-alt star-alt

owner, Walker Bookstore (Mark My Words LLC)

"We had a lot of trouble switching over because it doesn't function the same as the boxed version. It was hard to switch to everything looking and feeling different. The price has been a hard sell but I have a hard time switching. I do like all the connectivity and minute to minute data."

3 years ago

Michael M. star-alt star-alt star-alt star-alt star-alt

Owner sole proprietor , Magness Piano Services

"The only benefit I have received is having the sales tax numbers from the up to 8 County area I serve. I need the sales tax for each county and the state total minus the counties. I don't feel that is worth $420+ a year. My other "bookkeeping" is done by the bank, I have a business account, I deposit business receipts in that account and pay my vendors from..." Read more

3 years ago

User in Biotechnology star-alt star-alt star-alt star-alt star-alt

"Best accounting software for a small business. — What do you like best? Very user-friendly - you can figure out how to put an entry in or how to put an invoice in on your own in 5 mins. — What do you dislike? There are not many internal controls that could be set up around approving the entry and changing the previous year's data. Only..." Read more

3 years ago

Administrator in Leisure, Travel & Tourism star-alt star-alt star-alt star-alt star-alt

"Quickbooks should have online & desktop toggle. — What do you like best? Fairly easy to use without any formal training — What do you dislike? Wish there was a way to toggle between online and desktop versions. Ability to bulk edit multiple entries at the same time to change common fields (e.g. category). — What problems are you..." Read more

3 years ago

Jessica K. star-alt star-alt star-alt star-alt star-alt

business owner , KJS MOTORS

"I like that it was a great idea, had the main features needed"

4 years ago

Curtis L.

Curtis L. star-alt star-alt star-alt star-alt star-alt

IT Specialist, Biola University

"Overall it was great and I think the best thing about this is their robust customer support to help with any issues you may have."

4 years ago

Emily W star-alt star-alt star-alt star-alt star-alt

"QuickBooks Online. — What do you like best? I like that QuickBooks offers an app version of the software as well as other apps that work with the software to provide benefits that QBO itself cannot provide. — What do you dislike? I don't like the report feature. I like the desktop version better where you can have different tabs open..." Read more

4 years ago

kris k

kris k star-alt star-alt star-alt star-alt star-alt

"works great but dose not work with apps on computer. — What do you like best? being online and can use anywhere you can use your phone. more users then the one that comes on desktop. — What do you dislike? we use a program on a computer and on line wont work with it need quickbooks desktop. we had to go to desktop just because the prog..." Read more

4 years ago

Felice G. star-alt star-alt star-alt star-alt star-alt

Office Manager, WhiteSpace Architects, Inc.

"Quickbooks Online is a product that could be so much better with some tweaks. Also, with the fact that the price increased significantly this year, I would have thought that this would have brought some updates to the program."

4 years ago

Jason L. star-alt star-alt star-alt star-alt star-alt

Teacher, Green Street Academy

"I liked that I was able to track all my finances with this software."

4 years ago

Nick F. star-alt star-alt star-alt star-alt star-alt

Manager , Fitz Fish Ponds

"Easy to use and easy to get people to pay you"

4 years ago

Caleigh N.

Caleigh N. star-alt star-alt star-alt star-alt star-alt

Sales Planner, NBC Sports

"I love how easy and cheap it is. I used to work at a payroll company and this is by far the best bang for your buck to pay employees."

4 years ago

Jennifer G. star-alt star-alt star-alt star-alt star-alt

Owner, The Ruff Road Pet Accessories

"After a year or so I tried again to make the program work for me. I called customer service and asked for help. They told me I needed to get an update and I would need to pay again"

4 years ago

John S. star-alt star-alt star-alt star-alt star-alt

Director, Visiting Angels of Midwest Ohio

"It was a hassle to set up and did not out perform the desktop version I already had. It was nice to access from my phone and on the road. It could have been a good resource for my accountant to login more easily."

4 years ago

Betty S. star-alt star-alt star-alt star-alt star-alt

QuickBooks ProAdvisor, Betty Scott QuickBooks Consulting

"If Projects is not necessary, works pretty well. Payroll is also good if not using TSheets since there seems to be an interface issue."

4 years ago

Ronan G. star-alt star-alt star-alt star-alt star-alt

Project Manager, New Canaan Flooring

"My overall experience with QuickBooks Online was ok but as of today, I would not primarily choose this product for my business."

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"My overall experience has been neutral as I prefer a simpler method of tracking and invoicing with less features. The most important features I like most about this software include the invoicing and expense tracking."

4 years ago

Mary W. star-alt star-alt star-alt star-alt star-alt

Logistics Manager, Critical Power Group

"I find Quick Books on line fairly easy to navigate. Quick Books on Line offers a large variety of job tracking options. If you are looking for a software that tracks accounts payable and receivables with job costing - then Quick Books on Line if for you"

4 years ago

James R star-alt star-alt star-alt star-alt star-alt

"Useful for small business. — What do you like best? Completing tax returns for me was one of the main advantages of using Quickbooks. I love all the integration features & we implement some of the main API functionality to run automation across the business. — What do you dislike? I find that it has a bit of a steep-ish learning curve..." Read more

4 years ago

LUKE G

LUKE G star-alt star-alt star-alt star-alt star-alt

"QBO is a Must-Have, Industry Staple Product. — What do you like best? Intuit's gigantic resource base and overall scale, combined with this product's ease of use, makes it, undeniably, the dominant player in the market that every accountant or bookkeeper needs in his or her tool belt. — What do you dislike? Intuit's dominant presence,..." Read more

4 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"In our environment we need nightly customized reports that pull from QuickBooks. QuickBooks reports don't natively meet our needs. We have to use a third party product to pull the data out of QuickBooks and to create the reports. If you need reports you will want to talk to QuickBooks before purchasing to make sure that their basic reports will meet your..." Read more

4 years ago

Dan M.

Dan M. star-alt star-alt star-alt star-alt star-alt

CEO, Benchmarq

"Furthermore, their support is not the best to navigate either. The chat support window did not work in Chrome, so I'd have to log in with another browser. If/when I would speak with someone on the phone, I would inevitably be handed off to someone else for that "area" of functionality. I once was sent to three people before being sent back to the original pe..." Read more

4 years ago