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339 reviews
3.6/5 average rating
William M. M.
Portland, OR
Jon N.
Coppell, TX
"Reindeer transported 2 of our cars from California to Texas. They arrived in good shape and they kept up good communication throughout the process (the main 2 things that matter to me for car transportation)."
8 years ago
Avantika K.
Hoboken, NJ
"used them from a relocation service to move my car from nj to texas. great service, on time and professional drivers, willing to accommodate my drop off/pick up times. scheduling with the office was also very easy."
8 years ago
jazmine m.
Temecula, CA
"Our coordinator was flexible and checked in with us regularly to provide status. They were accommodating to our unusual situation of living in a hotel in the city at time of receipt of our vehicles. Both vehicles arrived in great condition."
8 years ago
Shay B.
Tempe, AZ
"Reindeer was wonderful in moving my vehicle from California to Chicago... in the middle of winter (Jan 2016)-I purchased a BRAND NEW vehicle and had it shipped with only 50 miles on it.-My vehicle arrived in a timely manner-My vehicle arrived with ZERO damage-Perfectly clean inside-Driver was professional and respectful -Driver was ac..." Read more
8 years ago
James B.
Columbus, OH
"After calling and speaking with a lady over the phone I would never recommend this company for anything. The person over the phone was not friendly, sure was offensive and abrupt. The end of our conversation consisted of just cancelling the order instead of showing me to think about it for alternative solutions to meety needs. She have false information in f..." Read more
8 years ago
Ike M.
Sterling, VA
"Outsourced from relo company to Reindeer who outsourced again. Despite warning not to store my wife's SUV in the lower level they did. Result, damage to roof of vehicle and in the shop for several weeks. Car was delivered dirty. Still had the nerve to charge my company for the move. I WOULD NOT RECOMMEND THEM, TOOK HOURS OF MY WORK/PERSONAL TIME T..." Read more
8 years ago
Barbara C.
The Villages, FL
"Don't do it. Quoted one price $500.00 later was the billed price. Never in my life. I won't go in to it as I see no one has really been happy. But the experience brought me to tears..Car showed up filthy, scratches, they must have hired the muddiest man to move my car. See the other comments I love evil company Great I am so sorry for anyone that uses th..." Read more
8 years ago
Hedy D.
San Diego, CA
"We used Reindeer to move our car and they were absolutely wonderful. The staff were kind and considerate and responsive. We had worked with another company to move the car from the East Coast to the West Coast and after three weeks the car had not been moved. After I contacted Reindeer and told them about our situation they might've been even extra nice sinc..." Read more
8 years ago
Eric Y.
Glenview, IL
"What started out as an exciting new adventure with someone helping us move to our new home turned out to be a horrible experience. Reindeer doesnt seem to have its own operational unit but instead subcontracts all the way from start to finish. My truck arrived 3 weeks late; did not have its plates so I could not drive it; no paperwork so I couldnt register i..." Read more
8 years ago
Hedy D.
San Diego, CA
"We used Reindeer to move our car and they were absolutely wonderful. The staff were kind and considerate and responsive. We had worked with another company to move the car from the East Coast to the West Coast and after three weeks the car had not been moved. After I contacted Reindeer and told them about our situation they might've been even extra nice sinc..." Read more
8 years ago
Eric Y.
Glenview, IL
"What started out as an exciting new adventure with someone helping us move to our new home turned out to be a horrible experience. Reindeer doesnt seem to have its own operational unit but instead subcontracts all the way from start to finish. My truck arrived 3 weeks late; did not have its plates so I could not drive it; no paperwork so I couldnt register i..." Read more
8 years ago
Vicks S.
Redmond, WA
"-- JessicaThanks for reaching back on this. The scratching of notes happened immediately after the car was taken to your lot which is just a couple of miles from my place. How come it got dirty within a couple of miles( I can understand transit across several states but just 2 miles ?? ) and what makes it legal to strike off my initial assessment wit..." Read more
9 years ago
Vicks S.
Redmond, WA
"-- Jessica Thanks for reaching back on this. The scratching of notes happened immediately after the car was taken to your lot which is just a couple of miles from my place. How come it got dirty within a couple of miles( I can understand transit across several states but just 2 miles ?? ) and what makes it legal to strike off my initial assessment without c..." Read more
9 years ago
Jian D.
Lubbock, TX
"this is a evil business, avoid using it if possible. our new 2016 model SUV got to our door only with a lot of scratches and those guys are only paying for part of the repair cost. The delivery guy came in at 9PM when it's dark so that we can't see the damages"
9 years ago
Jian D.
Lubbock, TX
"this is a evil business, avoid using it if possible. our new 2016 model SUV got to our door only with a lot of scratches and those guys are only paying for part of the repair cost. The delivery guy came in at 9PM when it's dark so that we can't see the damages"
9 years ago
Doris L.
San Francisco, CA
"I had to use reindeer relocation as it was the vendor that was hired by my company's relocation package. The driver delivered my car with large chips on the hood, which I immediately pointed out. Reindeer claims that these chips are due to roadside pebbles, which is not covered under their policy. It is impossible to be due to roadside pebbles due to the..." Read more
9 years ago
Doris L.
San Francisco, CA
"I had to use reindeer relocation as it was the vendor that was hired by my company's relocation package. The driver delivered my car with large chips on the hood, which I immediately pointed out. Reindeer claims that these chips are due to roadside pebbles, which is not covered under their policy. It is impossible to be due to roadside pebbles due to the..." Read more
9 years ago
Anna L.
Irving, TX
"I also had no choice as it was part of my corporate relocation, but the driver picked up my car in time and delivered it to exactly where I wanted 5 days early. The driver also called me for pick up and an hour before drop off. Headquarters or the auto shipping coordinator sent me emails on the potential earlier delivery, so I expected and was ready. One a..." Read more
9 years ago
Suzanne K.
Irving, TX
"I also had no choice as it was part of my corporate relocation, but the driver picked up my car in time and delivered it to exactly where I wanted 5 days early. The driver also called me for pick up and an hour before drop off. Headquarters or the auto shipping coordinator sent me emails on the potential earlier delivery, so I expected and was ready.On..." Read more
9 years ago
Todd W.
Ames, IA
"Just had my car delivered by this company. The guy who picked up the car was little bit late, but other than that, everything went pretty well and I got my car sooner than I expected. The guy who delivered the car called me several times to update the delivery time and he was very reliable."
9 years ago
Todd W.
Ames, IA
"Just had my car delivered by this company. The guy who picked up the car was little bit late, but other than that, everything went pretty well and I got my car sooner than I expected. The guy who delivered the car called me several times to update the delivery time and he was very reliable."
9 years ago
Alan M.
Redondo Beach, CA
"This is the first online review that I've ever had to write. I just moved from Maryland to California with Reindeer Auto, and the experience was very good until my vehicles were delivered (which is why 2 stars instead of 1). Upon delivery both of the vehicles were filthy. Covered in dust and dirt so you could not inspect them for scratches or damage. We..." Read more
9 years ago
Alan M.
Redondo Beach, CA
"This is the first online review that I've ever had to write. I just moved from Maryland to California with Reindeer Auto, and the experience was very good until my vehicles were delivered (which is why 2 stars instead of 1). Upon delivery both of the vehicles were filthy. Covered in dust and dirt so you could not inspect them for scratches or damage. We..." Read more
9 years ago
Brandon H.
San Jose, CA
"I found Reindeer to be extremely unprofessional with regards to how they handle damage reimbursement and the timeliness of their tow vendors. In particular, they first refuse reimbursement, then they try to negotiate several rounds of a settlement - and they did this with both of our vehicles. I feel that the only reason I was successful in getting coverage..." Read more
9 years ago
"We first "used" Reindeer back in February 2015 when our family moved from CO to CT via a corporate relocation package. Our 2 cars were transported and delivered smoothly via 2 separate loads at 2 separate times based on our unique schedule, and we couldn't have asked for better service from them. In fact, they did such a great job we hired them out..." Read more
8 years ago