Reindeer Auto Reviews & Testimonials

3.8 (407)

Yelp Reviews: 339


5
58%
4
8%
3
1%
2
2%
1
32%

66% of Yelp users would recommend Reindeer Auto

  339 reviews
  3.6/5 average rating

Brandon H. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I found Reindeer to be extremely unprofessional with regards to how they handle damage reimbursement and the timeliness of their tow vendors. In particular, they first refuse reimbursement, then they try to negotiate several rounds of a settlement - and they did this with both of our vehicles. I feel that the only reason I was successful in getting coverage..." Read more

9 years ago

Brett H.

Brett H. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"I had no choice but to use this company as it was provided by my relocation package. I was pretty horrified seeing the reviews. However, in my experience, everything went smoothly. The only real glitch was the driver failing to call before the car pick up. The car delivery was on time and well communicated by both emails and phone calls. I didn't notice any..." Read more

9 years ago

Brett H. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"I had no choice but to use this company as it was provided by my relocation package. I was pretty horrified seeing the reviews. However, in my experience, everything went smoothly. The only real glitch was the driver failing to call before the car pick up. The car delivery was on time and well communicated by both emails and phone calls. I didn't notice any..." Read more

9 years ago

Simon T.

Simon T. star-alt star-alt star-alt star-alt star-alt

Fremont, CA

"Horrible, horrible, horrible!   The bumper was torn off of the back of my car while in the care of reindeer.  I was called 20 minutes prior to it being delivered and told that it was damaged.  I informed them to get it fixed, but they tried to deliver it to me anyway and the driver didn't seem to know that he was supposed to be taking it to get fixed.  It's..." Read more

9 years ago

Simon T.

Simon T. star-alt star-alt star-alt star-alt star-alt

Findlay, OH

"Horrible, horrible, horrible! The bumper was torn off of the back of my car while in the care of reindeer. I was called 20 minutes prior to it being delivered and told that it was damaged. I informed them to get it fixed, but they tried to deliver it to me anyway and the driver didn't seem to know that he was supposed to be taking it to get fixed. It's..." Read more

9 years ago

Yi W.

Yi W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I rarely write any negative review. However, frankly speaking, this company deserves no star, and all a customer can get is deep regret.First of all, the car was delivered very late and not at the home address. The driver said the delivery could be done by 9pm, but it was finally delivered at around 10:30pm in another place, at a dark night. The deli..." Read more

10 years ago

Yi W.

Yi W. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I rarely write any negative review. However, frankly speaking, this company deserves no star, and all a customer can get is deep regret. First of all, the car was delivered very late and not at the home address. The driver said the delivery could be done by 9pm, but it was finally delivered at around 10:30pm in another place, at a dark night. The delivered..." Read more

10 years ago

Adam H.

Adam H. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Update: The "care" team at this company has gone on the offensive trying to attack my credibility publicly on multiple sites. Be very wary of this company. I rarely write negative or lengthy reviews of businesses. I didn't "offer to write a positive review" -- I explained that I would be sharing an honest, transparent account of my experience..." Read more

10 years ago

Adam H.

Adam H. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Update: The "care" team at this company has gone on the offensive trying to attack my credibility publicly on multiple sites. Be very wary of this company. I rarely write negative or lengthy reviews of businesses. I didn't "offer to write a positive review" -- I explained that I would be sharing an honest, transparent account of my experience that described..." Read more

10 years ago

Bill L.

Bill L. star-alt star-alt star-alt star-alt star-alt

Honolulu, HI

"My experience with Reindeer was quite different from some of the other reviews I read.  They gave me a quote and explained the process and then everything went exactly as they explained.  We were moving from Arkansas to Hawaii.  It was picked up on time and Julie kept us in the loop the whole time with the progress.  We knew exactly when it got to the port,..." Read more

10 years ago

Kudzi M.

Kudzi M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I would give this company a 0 if I could. They messed up and scratched my car and are claiming that they are not responsible. I specifically spoke to them and follpwed their preceived claim guidance.

I would never use this company ever."

10 years ago

Benjamin F.

Benjamin F. star-alt star-alt star-alt star-alt star-alt

Atlanta, GA

"Frankly, this company deserves no star.  1 star Eek! Methinks not is actually more than troubles worth.I had my auto moved by this company.  On the day they pick up the vehicle, I had my van car wash cleaned to show room condition. ( I have the pictures and will post later.)   The person pick up my van used a flat bed auto transport to carry my van t..." Read more

10 years ago

CF C.

CF C. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"They picked up our car from Bucks county PA - no issues supposed to deliver on 8/22 the latest in FL.ETA starts off as 8/20, on 8/20 the daily status notifications stop so we contact them for a status and later that day get a call back that our car is somewhere between NJ and FL but we should definitely have it by 8/22.Today 8/22 we call up t..." Read more

10 years ago

CF C.

CF C. star-alt star-alt star-alt star-alt star-alt

Miami, FL

"They picked up our car from Bucks county PA - no issues supposed to deliver on 8/22 the latest in FL. ETA starts off as 8/20, on 8/20 the daily status notifications stop so we contact them for a status and later that day get a call back that our car is somewhere between NJ and FL but we should definitely have it by 8/22. Today 8/22 we call up to find out t..." Read more

10 years ago