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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

C Boughton

C Boughton star-alt star-alt star-alt star-alt star-alt

"Worked on my LG washer. Did a great job, ...but a little pricey. I would highly recommend them. They also helped me with my LG fridge. Very grateful for their knowledge as they were able to fix the plumbing problem that was causing the water dispenser to run too slowly. I had a corroded water valve."

5 years ago

Google review

Alison Samrany

Alison Samrany star-alt star-alt star-alt star-alt star-alt Verified customer

"Appliance Care Company sent David out to repair my dryer. He was very speedy, extremely courteous and did a great job. Would definitely recommend this company to anyone needing repairs!"

5 years ago

Sherwood Smith

Sherwood Smith star-alt star-alt star-alt star-alt star-alt

"I used Appliance Care to fix my Samsung gas stove. They did a good job."

5 years ago

Google review

Sheri Heath

Sheri Heath star-alt star-alt star-alt star-alt star-alt

"Tech David came to repair our clothes dryer as part of the Sears service plan program, and he was so nice! It was a strange problem to say the least, complicated by the Sears service plan business because their records were wrong. He explained what was going on process-wise to me so I was able to call and get it fixed in the system while he was still here,..." Read more

5 years ago

Google review

Clarissa Hill

Clarissa Hill star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care

"Dave was the service tech. Very pleasant, he was on time, and fix the problem."

5 years ago

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't wort..." Read more

5 years ago

Google review

Hedy Borrowman

Hedy Borrowman star-alt star-alt star-alt star-alt star-alt

"Polite and professional service from making the appointment to the technician. The lady in the office explained costs that would be involved and made the appointment. The technician was prompt, and very knowledgeable. Found and fixed the problem with my washer. Was very thankful for his honesty. He advised me not to let anyone say my washer wasn't worth..." Read more

5 years ago

Google review

Jon

Jon star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care

"Our dryer suddenly quit and within 48 hours Appliance Care was out to our home And fixed the problem. So easy, quick, efficient, and most importantly Tom the repairman was professional and explained things very well. I can't recommend Tom and the appliance care team enough!"

5 years ago

John Shartzer

John Shartzer star-alt star-alt star-alt star-alt star-alt

"Tom diagnosed the problem with my dishwasher and informed me how to avoid repeating the same issue. He order the part and contacted me when it came in and I was operational again. I have to say that the customer service aspect was outstanding. I highly recommend this company for your appliance repair needs."

5 years ago

Google review

Angelika Skulavik

Angelika Skulavik star-alt star-alt star-alt star-alt star-alt

"Scheduling service was easy online and then got a follow up call from Victoria to verify information and appointment. David came out and spent time trying to fix my microwave and giving me reasonable options. I would definitely use this company again!"

5 years ago

Google review

Kerry Kohrs

Kerry Kohrs star-alt star-alt star-alt star-alt star-alt

"They returned a call promptly, worked with my schedule. Arrived promptly. Did the work for reasonable rate ( dryer problem) I would recommend them again!"

5 years ago

Google review

Debbie Gillispie

Debbie Gillispie star-alt star-alt star-alt star-alt star-alt

"This company is great. Reliable, friendly and great follow through. Joey is excellent and we were happy with all aspects of their work."

5 years ago

Google review

Sydney Brennecke

Sydney Brennecke star-alt star-alt star-alt star-alt star-alt

"Prompt service! Helpful, professional, and knowledgeable technicians. They addressed the problem the first time at a reasonable rate."

5 years ago

Google review

Patricia Odneal

Patricia Odneal star-alt star-alt star-alt star-alt star-alt

"Appliance Care experience was great Their friendly phone assistant made it easy to make an appointment explaining arrival and costs up front. Technician arrived in a timely manner and got to work immediately checking my dryer including vent. He was friendly and knowledgeable and explained his findings clearly. He answered all of my questions and gave me sug..." Read more

5 years ago

Google review

Britton Hunter

Britton Hunter star-alt star-alt star-alt star-alt star-alt

"We'd called another appliance repair company that was weeks out, and then called The Appliance Care Company - They came out in a just a couple of days and quickly figured out the problem with our washing machine, ordered the part, and returned promptly to install. We'll definitely use TACC again-"

5 years ago

Google review

Ron Alcott

Ron Alcott star-alt star-alt star-alt star-alt star-alt

"I called this company because my refrigerator water wasn’t working. The tech diagnosed the problem to be with the way my waterline was tapped into the main water. He gave me options for repair and had the issue resolved quickly and efficiently."

5 years ago

Google review

Richard Shaw

Richard Shaw star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company went through our home and fixed and cleaned up two refrigerators, our dishwasher, gas stove top, washer and dryer. They discovered that we had a the large amount of lint in our clothes dryer because the vent was only 3 inches wide instead of the required 4 inches. They cut a bigger hole to alleviate the problem. Toby Tobin was r..." Read more

5 years ago

Google review

Lloyd Harold

Lloyd Harold star-alt star-alt star-alt star-alt star-alt

"This company is top notch. After listening to Toby Tobin on a Saturday morning I decided to call to get my gas dryer and refrigerator cleaned. She set me up with an appointment on the following Wednesday. We had 4 inches of snow. But they showed up and did a professional job. Replaced my dryer vent tube as a curiosity. I highly recommend this company."

5 years ago

Google review

June Bartram Reinert

June Bartram Reinert star-alt star-alt star-alt star-alt star-alt

"Highly recommend this company and especially Brien. He knows exactly what he is doing and he is fast, friendly, and extremely knowledgeable. He came in, turned on my dryer (which was not working), listened for something specific and knew exactly what was wrong and fixed it. Thanks, Brien."

5 years ago

Google review

Dennis Bullard

Dennis Bullard star-alt star-alt star-alt star-alt star-alt

"We were very pleased with the prompt solution to our dryer problem. The technician was helpful and patient with our questions."

5 years ago

Google review

Donna Jones

Donna Jones star-alt star-alt star-alt star-alt star-alt

"Very professional and knowledgeable. Didn’t try to sell me something I didn’t need. Told me the truth “not worth fixing”. They are now my Go To service."

5 years ago

Google review

Eric May

Eric May star-alt star-alt star-alt star-alt star-alt

"Service technician was extremely courteous and professional. He diagnosed the problem and explained the solution and associated cost. He was willing to answer any questions I had."

5 years ago

Google review

Dave Hill

Dave Hill star-alt star-alt star-alt star-alt star-alt

"I recently had a compressor fail on my three year old LG refrigerator. I contacted The Appliance Care Company to obtain an estimate for the repair. Thomas came out to provide the estimate. He was prompt and courteous. The cost of the repair was reasonable, but not cheap. It took several weeks for the necessary parts to arrive. After the parts arrived and the..." Read more

5 years ago

Google review

Dave Hill

Dave Hill star-alt star-alt star-alt star-alt star-alt

"I recently had a compressor fail on my three year old LG refrigerator. I contacted The Appliance Care Company to obtain an estimate for the repair. Thomas came out to provide the estimate. He was prompt and courteous. The cost of the repair was reasonable, but not cheap. It took several weeks for the necessary parts to arrive. After the parts arrived and the..." Read more

5 years ago

Google review

melanie pickrell

melanie pickrell star-alt star-alt star-alt star-alt star-alt

"I would highly recommend the Appliance Care Company. I’ve used them before and they never disappoint. Also professional and up front about what they are doing, and pricing is the best."

5 years ago

Google review