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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

John L. Friedman

John L. Friedman star-alt star-alt star-alt star-alt star-alt

"The repairman who came out to service the dryer performed an excellent job. He was kind, professional, and even took the time to touch the dog. I've been a customer of The Appliance Care Company for many years and am pleased with Their service."

3 years ago

Google review

Mary J. Norris

Mary J. Norris star-alt star-alt star-alt star-alt star-alt

"The repairman was really professional, kind, and patient. He had a superb communication style and a strong commitment to client service. Explained the situation thoroughly and assured that it was resolved to my satisfaction. He then emphasised preventative maintenance measures and went through The Appliance Care Company's offerings. Overall, the finest repai..." Read more

3 years ago

Google review

Sophia Hodge

Sophia Hodge star-alt star-alt star-alt star-alt star-alt

"The serviceman came on schedule, quickly diagnosed the issue, and got to work. He was pleasant, professional, and knowledgable. The issue was resolved in approximately 45 minutes, and the pricing was more than reasonable. My wife and I are absolutely content."

3 years ago

Google review

Sebastian Murray

Sebastian Murray star-alt star-alt star-alt star-alt star-alt

"It was simple to schedule a timely appointment, and the technician came on time, understood what he was doing, and arrived at a clear diagnosis and plan of action. The price is quite affordable. I would definitely contact The Appliance Care Company again if I had an appliance issue in the future."

3 years ago

Google review

Maritta Probst

Maritta Probst star-alt star-alt star-alt star-alt star-alt

"There was a lot to troubleshoot and fix. The serviceman spent several hours going over the list and finally resolving all concerns. He squatted down and gladly completed his task...cleaning up the mess and explaining what he had done. We are overjoyed!"

3 years ago

Google review

Jessica Smith

Jessica Smith star-alt star-alt star-alt star-alt star-alt

"I had the hardest time find a company to not only service my area but my brand/type of refrigerator as well. When I called Appliance care Co. Andy went above and beyond when scheduling my appointment. He was thorough, precise and extremely professional. Forward a week, I called to confirm my 9-5 window. I simply asked with it being the day before if the 9-5..." Read more

3 years ago

Google review

Kyle Harbaugh

Kyle Harbaugh star-alt star-alt star-alt star-alt star-alt

"Great service. Our dishwasher stopped working. They were able to schedule service the very next day. Identified the problem quickly and at a reasonable price. I was very satisfied with the professionalism of the office staff as well and the technician in the home. A win all around. I would definitely use The Appliance Care Company again."

3 years ago

Google review

Steve Turner

Steve Turner star-alt star-alt star-alt star-alt star-alt

"Excellent service. I would highly recommend them. On time, very professional. Great experience getting my dryer and refrigerator repaired."

3 years ago

Google review

Renee Crow

Renee Crow star-alt star-alt star-alt star-alt star-alt

"Very customer service oriented. Smooth transaction all around."

3 years ago

Google review

Jay Hunt

Jay Hunt star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance Care Center

"Steve diagnosed and Tom did the repairs. I had a Refrigerator motor go bad and a dryer heating element. Nobody likes having to do any kind of repair. But if needed these guys are the guys to call. Prompt and courteous . I highly recommend."

3 years ago

Sue Knigge

Sue Knigge star-alt star-alt star-alt star-alt star-alt

"Small place, VERY helpful. Will call upon them again for appliance needs."

3 years ago

Google review

Sherie Howell

Sherie Howell star-alt star-alt star-alt star-alt star-alt Verified customer

"What a great company! We have called The Appliance Care for several issues with our dishwasher and refrigerator and have received excellent service. From the diagnosis to the ordering of parts to then fixing the issue- everything is always handled smoothly and within a couple of days. Everyone is so nice and helpful especially Tom. Excellent Customer Ser..." Read more

3 years ago

Scott Slifer

Scott Slifer star-alt star-alt star-alt star-alt star-alt

"The ice maker on my Frigidaire Gallery refrigerator stopped working. It is seven months old and still under warranty. The first appliance care company came out, incorrectly diagnosed it as a defective mechanism in the icemaker itself, and ordered a new mechanism After a second visit to replace it, the icemaker still did not work A second call to Frigidaire..." Read more

3 years ago

Google review

James Sanders

James Sanders star-alt star-alt star-alt star-alt star-alt

"The Technician (Tim) was great. Very professional and went over the issue and repair very thoroughly before completing the work."

3 years ago

Google review

Cloud Minkler

Cloud Minkler star-alt star-alt star-alt star-alt star-alt

"The owner was great, easy to talk to, very professional, and very punctual. He worked quick and efficiently to fix our problem for us we will look no other direction with appliance care or maintenance. Thank you!"

3 years ago

Google review

Robert Dimaio (Bobby D)

Robert Dimaio (Bobby D) star-alt star-alt star-alt star-alt star-alt

"Very helpful. I was looking for an used refrigerator for someone who needs it."

3 years ago

Google review

Elizabeth Rusinko

Elizabeth Rusinko star-alt star-alt star-alt star-alt star-alt

"Very informative and friendly. Have the best prices on appliances for what you get. Will definitely be back for any other appliance needs."

3 years ago

Google review

Bellinda Schoof

Bellinda Schoof star-alt star-alt star-alt star-alt star-alt Verified customer

The Appliance Care Company

"Great service for our Speed Queen washer!"

3 years ago

Denny Kratz

Denny Kratz star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. On time, competent, and immediately solved out my problem. While I'm here, I'd also like to flip the position of my dryer door by removing a stripped screw. I am completely satisfied. Thank you for your assistance. Tom was my technician."

3 years ago

Google review

Efren Bowlin

Efren Bowlin star-alt star-alt star-alt star-alt star-alt

"We phoned The Appliance Care Company a few days ago since we noticed our oven wasn't catching quickly enough. He double-checked the situation to ensure that we didn't have to pay for anything that wasn't necessary! Excellent work."

3 years ago

Google review

Porter Hugo

Porter Hugo star-alt star-alt star-alt star-alt star-alt

"I am a returning customer of The Appliance Care Company, and their name does not deceive! From scheduling an appointment to paying for the service, the company makes it a pleasure to do business with them. Tyler was the technician that serviced my washer both times I had it serviced. He is highly knowledgable and works hard to complete the repair with except..." Read more

3 years ago

Google review

Aaron Meads

Aaron Meads star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company offers exceptional service. The technician arrived, took a look, diagnosed the problem, explained it, and rectified it. The majority of the other firms I phoned couldn't send a man out within two days. Thank you very much!!"

3 years ago

Google review

Douglass Keeling

Douglass Keeling star-alt star-alt star-alt star-alt star-alt

"My oven was diagnosed by a technician who came out. He was really thorough and truthful. The defective pieces were replaced, and I was gone. I will most certainly contact this firm again!"

3 years ago

Google review

Shannon H

Shannon H star-alt star-alt star-alt star-alt star-alt

"I phoned them on a Friday morning, worried that the temperatures in my refrigerator and freezer were much over average. He guided me through the difficulties until I understood them and then provided a reasonable repair price. If I ever have another problem with my refrigerator or any other equipment, I know who to contact."

3 years ago

Google review

Gwen Hedrick

Gwen Hedrick star-alt star-alt star-alt star-alt star-alt

"We are very satisfied with the service and the repair once the technician arrived. My only suggestion for the company would be to try and tighten up the scheduling. My husband had to take two full days off of work and if they could of just narrowed down the time frame to morning or afternoon it would have been a lot better."

3 years ago

Google review