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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

tim WILSON

tim WILSON star-alt star-alt star-alt star-alt star-alt

"Very friendly and knowledgeably nice line of appliances very reasonable prices including Speed Queen. Would highly recommend them."

4 years ago

Google review

Nettie Carpenter

Nettie Carpenter star-alt star-alt star-alt star-alt star-alt

"I have NEVER been there, Nor, do I know where it is located! But, if they sell gently used appliances, my granddaughter needs a washer and dryer, electric dryer.thank you in advance."

4 years ago

Google review

Kate Casey

Kate Casey star-alt star-alt star-alt star-alt star-alt

"A little over priced for me!"

4 years ago

Google review

Alison Gansemer

Alison Gansemer star-alt star-alt star-alt star-alt star-alt

"Tom was extremely helpful and professional. I will highly recommend your company to all my friends."

4 years ago

Google review

Troy Kuhn

Troy Kuhn star-alt star-alt star-alt star-alt star-alt

"One of the professionals from the the company came out to give us a quote on a few items that needed to be repaired on our refrigerator. He communicated the entire process, cost and was honest about expectations. Also, he did all needed research on the spot so I could make an educated decision. If you need appliance repair it would be worth the evaluation in..." Read more

4 years ago

Google review

Krystle Hirsch

Krystle Hirsch star-alt star-alt star-alt star-alt star-alt

"The gentleman was very professional and answered all our questions and explained everything that was wrong before going even further on the post. Will use again in the future"

4 years ago

Google review

Carol Allen

Carol Allen star-alt star-alt star-alt star-alt star-alt

"Tom took the time to fully explain how a refrigerator circulate the air from freezer to refrigerator. Tom adjusted my thermostat to the correct settings. Tom is an asset for β€œThe Appliance Care Company.”"

4 years ago

Google review

Jeff Scheetz

Jeff Scheetz star-alt star-alt star-alt star-alt star-alt

"Tech was super helpful and knowledgeable. Thoroughly checked everything out and explained what could be causing the issue. Can't complain about anything - they said they would call before they arrived and did."

4 years ago

Google review

Jennifer Spena

Jennifer Spena star-alt star-alt star-alt star-alt star-alt

"The tech came and checked everything thoroughly and wrote up what it would take to fix the icemakers with estimates of charges. He also took the time to answer all of my questions in case we needed to buy a new refrigerator. Very thorough and knowledgeable and helpful."

4 years ago

Google review

Nathan Johnson

Nathan Johnson star-alt star-alt star-alt star-alt star-alt Verified customer

Appliance care company

"Brett and Randy were great service and did a great job installing my bottom base on washer. Would recommend to anyone!"

4 years ago

Jo Talley

Jo Talley star-alt star-alt star-alt star-alt star-alt

"Tech was profession and left everything as he found it. Gave all information before he began the repair. Would highly recommend."

4 years ago

Google review

MAPCovey

MAPCovey star-alt star-alt star-alt star-alt star-alt

"We called The Appliance Care Company just 3 days ago to repair our Freezer that had stopped working. They came out for a diagnosis the next day, when other companies I called couldn't come out for 2 to 3 days after that and we were worried about losing all of the meat in our freezer! They had to order a part for the freezer, which they got in one day later..." Read more

4 years ago

Google review

Phil Major

Phil Major star-alt star-alt star-alt star-alt star-alt

""I was initially disappointed that the part had to be ordered, but am convinced they were diligent in obtaining the specific part as soon as possible. The tech, Bob, was courteous and efficient.""

4 years ago

Google review

Phil Major

Phil Major star-alt star-alt star-alt star-alt star-alt Verified customer

The Appliance Care Company

"I was initially disappointed that the part had to be ordered, but am convinced you were diligent in obtaining the specific part as soon as possible. The tech, Bob, was courteous and efficient."

4 years ago

Harry Lim

Harry Lim star-alt star-alt star-alt star-alt star-alt

"Very efficient, on time. Good quality work. Will use again."

4 years ago

Google review

Phyllis K. Kohl

Phyllis K. Kohl star-alt star-alt star-alt star-alt star-alt Verified customer

home

"Scott Burnett our tech did a great job, was very professional and did a great servicing our refrig."

4 years ago

Larry Aloisio

Larry Aloisio star-alt star-alt star-alt star-alt star-alt

"Technician Scott handled the installation of replacement parts in an efficient , professional manner. A repair job well done."

4 years ago

Google review

Michelle Milburn

Michelle Milburn star-alt star-alt star-alt star-alt star-alt

"Temporarily suspended review while company attempts a solution..."

4 years ago

Google review

Matt Nevinger

Matt Nevinger star-alt star-alt star-alt star-alt star-alt

"Was very appreciative that this company was quick to respond to my call and identify the problem, get the part (for a somewhat older appliance) in very quickly, and resolve what could have been a serious headache. Professional, clear with their communication, and very helpful. The technician (Tom) was very respectful and professional while making the repai..." Read more

4 years ago

Google review

Michael Gatewood

Michael Gatewood star-alt star-alt star-alt star-alt star-alt

"I called looking for someone to repair a washing machine that has a coin slot I have the keys to it but they said they don't repair washing machines with coin slots. πŸ€·β€β™‚οΈ"

4 years ago

Google review

Lee Hoag

Lee Hoag star-alt star-alt star-alt star-alt star-alt Verified customer

"The device tech Scott Burnett was very friendly and thorough. The unit was in bad shape and a new one Is being order, he did inform us of the valve issue and the correct way to plum the unit to avoid and drainage !! Outstanding services"

4 years ago

Darrin Morrow

Darrin Morrow star-alt star-alt star-alt star-alt star-alt

"This local business is an A+ My experience was great from beginning to end. The customer service is first class and the techs who came to install were on time and had the entire washer and dryer installed and my old ones moved out in no time at all. Top Notch! Thanks guys! And the SpeedQueen washer and dryer set we purchased is very impressive and easy..." Read more

4 years ago

Google review

Cheryl Hodges

Cheryl Hodges star-alt star-alt star-alt star-alt star-alt

"Tom was very knowledgeable and fixed our refrigerator, explaining each part of the repair process as he went along. I would definitely recommend this company."

4 years ago

Google review

Shirley Boston-Otis

Shirley Boston-Otis star-alt star-alt star-alt star-alt star-alt

"Appliance care was very professional and solved the problem with our oven. Thank you William Vaught"

4 years ago

Google review

Laura Loch

Laura Loch star-alt star-alt star-alt star-alt star-alt

"Great service, felt like they were knowledgable, honest and educated me on my options. Will definitely use them again for any issue around my house."

4 years ago

Google review