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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

Donald Sanders

Donald Sanders star-alt star-alt star-alt star-alt star-alt

"Called this company first thing Monday morning and made an appointment for Tuesday. Our clothes washer was making noise when it first started agitating. The technician called my wife first thing Tuesday to let her know he was on his way. He diagnosed the issue and determined that functionally the washer was in good shape, just needed a little lubricant. Will..." Read more

6 years ago

Google review

Brian Ebbitts

Brian Ebbitts star-alt star-alt star-alt star-alt star-alt

"The technician was wonderful! Knew exactly what was wrong with my fridge and provided service on it for 30 min. tops! I'd recommend this company to anyone having problems."

6 years ago

Google review

Mick Hartzell

Mick Hartzell star-alt star-alt star-alt star-alt star-alt

"Replaced a defective valve in the dishwasher. Again, they were prompt, professional, and performed all tasks as expected."

6 years ago

Google review

Kathleen Kakacek

Kathleen Kakacek star-alt star-alt star-alt star-alt star-alt

"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more

6 years ago

Google review

Kathy Kakacek

Kathy Kakacek star-alt star-alt star-alt star-alt star-alt

"Our LG fridge stopped chilling food. We called The Appliance Care Company in Belton on a Saturday and they had a technician out to investigate the problem on Monday. He determined that it was because our freezer door had been left slightly open and the air vents between the freezer and fridge were frozen solid with condensation. He told us to unplug it and l..." Read more

6 years ago

Google review

Gary Prather

Gary Prather star-alt star-alt star-alt star-alt star-alt

"Professional and courteous. The technician quickly identified the problem and provided options on how to proceed."

7 years ago

Google review

Jennifer Boxberger

Jennifer Boxberger star-alt star-alt star-alt star-alt star-alt

"Serviceman, John, was great! He diagnosed the problem and gave advice on future purchases. Thank you!"

7 years ago

Google review

LORI JONES

LORI JONES star-alt star-alt star-alt star-alt star-alt

"Top notch service - From the phone call to schedule the appointment to the service call.....John, my service technician, explained what was wrong with my dryer, was very friendly, fixed the problem, and had me back to doing laundry in about 30 minutes."

7 years ago

Google review

Anne Coveney

Anne Coveney star-alt star-alt star-alt star-alt star-alt

"John was our technician & he was prompt,efficient, & pleasant. I would highly recommend this company."

7 years ago

Google review

Jenny Badowski

Jenny Badowski star-alt star-alt star-alt star-alt star-alt

"The technician, Brian, was on time and EXTREMELY knowledgeable about all types of appliances and brands. He came to diagnose a fridge with a leak. Even though our only option was to replace a very expensive electronic auto thermostat, Brian gave us other suggestions to try first before jumping into an expensive repair. We were very impressed with his profess..." Read more

7 years ago

Google review

Rheta J. Smith

Rheta J. Smith star-alt star-alt star-alt star-alt star-alt

"Brian, the technician was knowledgeable, efficient, and professional. All appointments were punctual and repairs competed in a workmanlike fashion. Confusion with the telephone scheduler was due in part to the weekend timing, but there was indeed a problem with flow and continuity of information. Nonetheless, telephone scheduler was polite and helpful..." Read more

7 years ago

Google review

William Logsdon

William Logsdon star-alt star-alt star-alt star-alt star-alt

"A pleasure to do business this company. John knows what he is doing, very fast and nice guy. I will use again and refer them in the future."

7 years ago

Google review

Peter

Peter star-alt star-alt star-alt star-alt star-alt

"The service for my broken washer was conducted quickly and professionally and everyone I dealt with was friendly and courteous. Next time I have an appliance issue The Appliance Care Company will be my first call. Furthermore, Im happy to refer their services to my friends."

7 years ago

Google review

Lori Roberts

Lori Roberts star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable, fast and cost effective. Explained what was wrong with my refrigerator and gave me a couple of options on fixing it. My refrigerator work great now."

7 years ago

Google review

Paul Pallanich

Paul Pallanich star-alt star-alt star-alt star-alt star-alt

"We had two problems ( a dishwasher mechanical failure and a dryer electronic failure) fixed yesterday (5/24/2017) by the Appliance Care Company from Belton. They were responsive and knowledgeable - able to come and diagnose the problem the next day. Then they obtained parts quickly and came back to execute repairs the next day! Their service guy (Brian) w..." Read more

7 years ago

Google review

Beverly Weber

Beverly Weber star-alt star-alt star-alt star-alt star-alt

"The service technician was prompt. He acted in a professional manner. He was able to diagnose the problem with my dryer quickly. He had the part I needed in his truck. That saved me a lot of time and waiting. He was able to replace the part I needed quickly. He was neat, clean and courteous. I would recommend him to my friends. I would use them again..." Read more

7 years ago

Google review

Annette Holbert

Annette Holbert star-alt star-alt star-alt star-alt star-alt

"The response time by this company was AMAZING!! The tech was at my house in under an hour and had the issue with my stove figured out in less than 5 minutes. The tech was extremely helpful and very informative. I wouldn't hesitate to call this company again."

7 years ago

Google review

Sandy Curtis

Sandy Curtis star-alt star-alt star-alt star-alt star-alt

"I had this company come out today to fix my clothes washer. Brian was extremely pleasant and knowledgeable. I would use this company again should any of my appliances break@"

7 years ago

Google review

Kelsey Dean

Kelsey Dean star-alt star-alt star-alt star-alt star-alt

"The service technician was friendly, prompt, and was happy to answer any questions. They needed to order the part I needed, but in 2 days they were back and my refrigerator was fixed. I would use this service again."

7 years ago

Google review

Steve Flinn

Steve Flinn star-alt star-alt star-alt star-alt star-alt

"I was very happy with my experience with The Appliance Care Company in Belton, Missouri. Steve the serviceman was awesome. He was very kind and polite and visited with me and made me feel very comfortable with him working on our Dishwasher. I highly recommend them. We will use this company again if we ever need any appliances repaired."

7 years ago

Google review

Kim Talbot

Kim Talbot star-alt star-alt star-alt star-alt star-alt

"Excellent service. Highly recommend"

7 years ago

Google review

Seth D

Seth D star-alt star-alt star-alt star-alt star-alt

"Great communication from the start (spoke to Sam initially on the phone). Scheduled an appointment sooner than expected and technician called to let me know he was on his way. John was respectful of my home and was able to deal with both issues I called about. He did not overcharge or try and just charge me for no reason. Will definitely do business with thi..." Read more

7 years ago

Google review

Scott Kranz

Scott Kranz star-alt star-alt star-alt star-alt star-alt

"Had work completed on our washing machine a few months back. Just had the control board replaced on our clothes dryer. Both times, service was quick and very helpful. The service man always explained what the exact problem was and what it would take to get it fixed. Always had a cost total before we had to agree. Would definitely recommend them for work."

7 years ago

Google review

Niki French

Niki French star-alt star-alt star-alt star-alt star-alt

"The Appliance Care Company was able to come out to my home the day after I called them. Other companies I called prior were scheduling weeks out. The service tech was very friendly and knowledgable. He was able to repair my dryer on site very quickly. I would highly recommend using this company!"

7 years ago

Google review

Marcelle Rudnick

Marcelle Rudnick star-alt star-alt star-alt star-alt star-alt

"We had a very professional service mainly for our washing machine and dryer. Our technician explained his findings well and kindly."

7 years ago

Google review