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The Appliance Care Company Reviews & Testimonials

4.9 (624)

Reviews: 624


5
92%
4
6%
3
2%
2
0%
1
0%

98% of customers would recommend The Appliance Care Company

Larry Becker

Larry Becker star-alt star-alt star-alt star-alt star-alt

"The technician was on time, efficient and honest. He explained how the needed part for my microwave would cost more than a new unit."

10 years ago

Google review

Carol Jo Stealey

Carol Jo Stealey star-alt star-alt star-alt star-alt star-alt

"We are very happy with our service on our dishwasher today. We also had Charley clean out the dryer vent and now it works great!"

10 years ago

Google review

Kristen Schmalzried

Kristen Schmalzried star-alt star-alt star-alt star-alt star-alt

"Love the online appointment scheduling, fast response and friendly service. The technician wasn't able to figure out why my washing machine was doing what it's doing, but gave me a list of things to try and told me to let him know what happened or if anything changed. Would definitely use this service again."

10 years ago

Google review

Margo Zupan

Margo Zupan star-alt star-alt star-alt star-alt star-alt

"We had a great experience, Charlie was very helpful and also gave great pointers on better ways to take care of our appliances. Thank you!"

10 years ago

Google review

S Jacobs

S Jacobs star-alt star-alt star-alt star-alt star-alt

"Excellent customer service!! Arrived on time and solved our issues. 5 stars!!! Thanks!!"

10 years ago

Google review

Emily Roy

Emily Roy star-alt star-alt star-alt star-alt star-alt

"Loved THEM!!! Highly recommend, they not only got our fridge to work again but made the ice and water work too! :) I am so pleased! "

10 years ago

Google review

Emily Roy

Emily Roy star-alt star-alt star-alt star-alt star-alt

"Loved THEM!!! Highly recommend, they not only got our fridge to work again but made the ice and water work too! :) I am so pleased!"

10 years ago

Google review

Amanda Wilhite

Amanda Wilhite star-alt star-alt star-alt star-alt star-alt

"People were timely and efficient. They fixed my problem and were thorough and effective. It is no fun to have a machine quit on you - but it is nice to know you have people like 'The Appliance Care Company' who are willing to help fix it."

10 years ago

Google review

Jean Brawner

Jean Brawner star-alt star-alt star-alt star-alt star-alt

"Quick, efficient, knowledgeable, very polite. He came in and went right to work. Diagnosed the problem with seconds. Would highly recommend!!"

10 years ago

Google review

Doug Hendrix

Doug Hendrix star-alt star-alt star-alt star-alt star-alt

"My fridge was not making ice and no water was coming through. Any repair service could have fixed it, however the serviceman did just that, he gave excellent service. He explained in great detail what had apparently happened and what all needed to be fixed. Had the parts right there so fixed immediately. I was flabbergasted because so many different scen..." Read more

10 years ago

Google review

Doug Hendrix

Doug Hendrix star-alt star-alt star-alt star-alt star-alt

"My fridge was not making ice and no water was coming through. Any repair service could have fixed it, however the serviceman did just that, he gave excellent service. He explained in great detail what had apparently happened and what all needed to be fixed. Had the parts right there so fixed immediately. I was flabbergasted because so many different scen..." Read more

10 years ago

Google review

Amy Keary

Amy Keary star-alt star-alt star-alt star-alt star-alt

"Very friendly and informative! Fixed our dryer quickly!"

10 years ago

Google review

Shelley Loethen

Shelley Loethen star-alt star-alt star-alt star-alt star-alt

"Love the online appointment request. Filled out the request on Sunday and received a call on Monday. We've used them twice and love their professional, friendly service and honesty. Brian is great. Will use them again!"

10 years ago

Google review

Jennifer Hummer

Jennifer Hummer star-alt star-alt star-alt star-alt star-alt

"Brian came out within 2 business days of me calling in for help on my dishwasher. He was very prompt, explained the issue and didn't gouge me for unnecessary service/labor. Even went the extra mile to describe maintenance issues on my other appliances to take notice of. Will use again!"

10 years ago

Google review

David Smith

David Smith star-alt star-alt star-alt star-alt star-alt

"The tech Brian gave me courtesy call and arrived within 15 mins and was able to quickly diagnose the problem and had my oven back up and running within 15 mins or so and it was cheaper and easier than going out and buying a new gas oven! I appreciate the quick and friendly service! Keep up the great work!"

10 years ago

Google review

Regena Carrott

Regena Carrott star-alt star-alt star-alt star-alt star-alt

"called them on 10/13 to service lg front loader dryer. the dryer would not completely dry clothes even though the dryer had heat. they came out on 10/14, and in 5 minutes explained that the dryer vent door on the outside of the house was broken, restricting air flow. I think this shows a high level of integrity. they could have told me a sensor was broken,..." Read more

10 years ago

Google review

Regena Carrott

Regena Carrott star-alt star-alt star-alt star-alt star-alt

"called them on 10/13 to service lg front loader dryer. the dryer would not completely dry clothes even though the dryer had heat. they came out on 10/14, and in 5 minutes explained that the dryer vent door on the outside of the house was broken, restricting air flow. I think this shows a high level of integrity. they could have told me a sensor was broken,..." Read more

10 years ago

Google review

Travis George

Travis George star-alt star-alt star-alt star-alt star-alt

"Service was prompt. Our particular repair had several different options and the serviceman did an excellent job of explaining those clearly to us. The repair was done correctly and the technician cleaned everything up after he was done. Good work and friendly service. A little pricey but I guess that is to be expected unless you do it yourself."

10 years ago

Google review

Wyatt Glandon

Wyatt Glandon star-alt star-alt star-alt star-alt star-alt

"Company was very prompt and came out on same day as call. Tech informed me how to clean the machine to avoid same problem in the future."

10 years ago

Google review

Darlene Dickerson

Darlene Dickerson star-alt star-alt star-alt star-alt star-alt

"Excellent job explaining and repairing refrigerator. Very happy with service including dryer vent cleaning and bird guard. Technician was very knowledgable and strongly recommend to friends and family needing help."

10 years ago

Google review

Nancy Brundage

Nancy Brundage star-alt star-alt star-alt star-alt star-alt

"These guys were great! Provided service for my dryer the same day I called. They showed me exactly what was wrong, fixed the problem quickly and cleaned up around the work area. They let me know what was needed and how much it would be before they did the work. They were friendly and honest. Calling them first next time I need someone! Nancy in Kansa..." Read more

10 years ago

Google review

Nancy Brundage

Nancy Brundage star-alt star-alt star-alt star-alt star-alt

"These guys were great! Provided service for my dryer the same day I called. They showed me exactly what was wrong, fixed the problem quickly and cleaned up around the work area. They let me know what was needed and how much it would be before they did the work. They were friendly and honest. Calling them first next time I need someone! Nancy in Kansas..." Read more

10 years ago

Google review

Karen Tapp

Karen Tapp star-alt star-alt star-alt star-alt star-alt

"Great customer service that goes beyond the reason for the service call. The technician took the time to explain the problem with my dryer and fixed is so quickly. He even recommended easy fixes for other issues and fixed my lint trap holder (the handle had broken off earlier). "

10 years ago

Google review

Karen Tapp

Karen Tapp star-alt star-alt star-alt star-alt star-alt

"Great customer service that goes beyond the reason for the service call. The technician took the time to explain the problem with my dryer and fixed is so quickly. He even recommended easy fixes for other issues and fixed my lint trap holder (the handle had broken off earlier)."

10 years ago

Google review

Bill Kalahurka

Bill Kalahurka star-alt star-alt star-alt star-alt star-alt

"The two gentlemen who arrived at my door were very courteous and professional. They quickly diagnosed the problem with my dryer, laid out the "repair vs. buy a new one" options, and helped me make a decision in my best interest. They were also very efficient and personable. I highly recommend The Appliance Care Company for anyone who might have issues wit..." Read more

11 years ago

Google review