The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

Reviews: 417


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Sapphire Francesca Solomons

Sapphire Francesca Solomons star-alt star-alt star-alt star-alt star-alt

"Thank you for providing a lovely first family car! I bought a Q2 on finance and it was the easiest car purchase I have ever experienced! Got there on a Sunday after seeing the car Saturday night, I had been quoted finance through a broker and was happy to go ahead however they got me a deal for almost £100 cheaper a month with a more reputable finance provi..." Read more

19 days ago

Google review

Denis Lane

Denis Lane star-alt star-alt star-alt star-alt star-alt

"Bought a Citroën Picasso from these people. Very easy to deal with and good service. I couldn't use the cd player as the previous owner had left a disc stuck in it. Hertford Car Company sorted it with no quibbles."

2 months ago

Google review

Anan Srivastava

Anan Srivastava star-alt star-alt star-alt star-alt star-alt

"They value customer service. We bought a car and the level of professionalism and customer service they gave us is not something we've experienced before. We had Mark as our point of contact and he helped us with a few adhoc requests without any problems. That was very kind of them. Everyone there was helpful. Recommended 100%."

2 months ago

Google review

Kudzie Sanhanga

Kudzie Sanhanga star-alt star-alt star-alt star-alt star-alt

"Great customer service. Bought a car from the Hertford car company. Had the opportunity to look at the car without any pressure. We are really happy with our purchase."

3 months ago

Google review

Tracy Pedge

Tracy Pedge star-alt star-alt star-alt star-alt star-alt

"Just want to say the guys at Hertford car company were amazing from start to finish when selling us our new car would highly recommend them to anyone wanting to buy a car it was worth the 2hr drive thanks guys keep up the excellent work"

3 months ago

Google review

Keith Henden

Keith Henden star-alt star-alt star-alt star-alt star-alt

"whoever i spoke to were happy to help & informative, from items that were picked up on the car & rectified before purchase, would use the guys again,Mark was great & made everything very easy."

3 months ago

Google review

Jem Shane

Jem Shane star-alt star-alt star-alt star-alt star-alt

"Bought a sought after car with help from team here!! Special thanks to Ricky. Cheers guys"

3 months ago

Google review

Joshua Hartnoll-Gigg

Joshua Hartnoll-Gigg star-alt star-alt star-alt star-alt star-alt

"This place is honestly hands down the best garage I’ve ever dealt with. I dealt with Westley from the start… paid the deposit and collected the Tesla within 24hrs. When I arrived there was some water in the rear taillight. I was told if the water was still in there in a couple of days to give him a call. Within 72hrs of that call a new light arrived at my..." Read more

3 months ago

Google review

Andreea Buzatu

Andreea Buzatu star-alt star-alt star-alt star-alt star-alt

"Amazing dealership! Extremely professional and friendly- they did all the paperwork for me, including road tax. Provided full service, MOT and great condition of the car. I fully recommend them!"

3 months ago

Google review

Old Bakery Gin Rum Whisky Distillery

Old Bakery Gin Rum Whisky Distillery star-alt star-alt star-alt star-alt star-alt

"Did my homework and spoke with many Car Dealers, bought a Porsche Cayenne GTS with low mileage and £20,000 of extras and very competitive price. The guys super helpful not pushy and easy to deal with, highly recommend them. Ian Puddick"

3 months ago

Google review

Shaun Tang

Shaun Tang star-alt star-alt star-alt star-alt star-alt

"Great car dealership, good customer service and honest."

4 months ago

Google review

Ph

Ph star-alt star-alt star-alt star-alt star-alt

"I travelled from Northern Ireland to collect a Tesla and the experience was great. After having a hiccup with a common issue present in most Tesla cars, I contacted the team and they stood over the car, helped with the warranty and repair without any issues whatsoever. Really pleased with the experience overall and couldn't recommend them further. Collecti..." Read more

4 months ago

Google review

Ali Siddiqui

Ali Siddiqui star-alt star-alt star-alt star-alt star-alt

"Called yesterday and spoke to a team member they were very friendly and straight to the point no car salesman waffling. They’ve booked me in and gave me a very fair price for my ox and respected me throughout the phone call. Long as the finance goes through the deal is solid so I’m due to go in 3 hours. Will give an update on the review once all complete but..." Read more

4 months ago

Google review

Akaashdeep Virk

Akaashdeep Virk star-alt star-alt star-alt star-alt star-alt

"I bought a Tesla model X from them and I was really happy with their service. They were really honest and helped me arrange warranty and finance! I would love to buy more cars from them in the future"

4 months ago

Google review

Andrew McEwan

Andrew McEwan star-alt star-alt star-alt star-alt star-alt

"Great experience buying and trading my car in with the team at Hereford car company. I was only looking to test drive a car and ended up walking away that day with a new car! Not pushy at all, super helpful and an overall great experience."

4 months ago

Google review

Ash Haghighi

Ash Haghighi star-alt star-alt star-alt star-alt star-alt

"I bought a Tesla Model 3 from this dealership and am extremely happy with the service I received. Wes, explained everything nicely and professionally. In addition, they gifted me a three-pin charger that was missing from the car. Thank you so much."

5 months ago

Google review

Rich Lee

Rich Lee star-alt star-alt star-alt star-alt star-alt

"Nice guys and offered a very good price part exchange. Cars look very nice"

6 months ago

Google review

Faye

Faye star-alt star-alt star-alt star-alt star-alt

"Thank you Ray and Hertford Car Company for a first class service! I chose my dream car, spec and budget, for a great warranty and had the car delivered to me within 24 hours of sending the cash. Legendary - thank you."

6 months ago

Google review

Mavis Manu

Mavis Manu star-alt star-alt star-alt star-alt star-alt

"Lovely experience with Loretta, great campany to buy a car from."

6 months ago

Google review

Keno Mentor

Keno Mentor star-alt star-alt star-alt star-alt star-alt

"Many thanks to Wes and Ray for their professionalism. The entire process of buying my new car, including my part exchange and arranging finance, was smooth and they really helped me get a great deal. These guys obviously take pride in their work and are very trustworthy."

6 months ago

Google review

Joe Norbury

Joe Norbury star-alt star-alt star-alt star-alt star-alt

"Purchased a car from Hertford Car Company and was extremely happy with the process. There were some issues along the way but really all of them were out of their control, however it was how they handled it that gained them a 5 star review! Car is as expected with no unexpected knocks or mechanical issues (aside from a PAS Pump, but I knew it needed doing wh..." Read more

6 months ago

Google review

Mat Gazeley

Mat Gazeley star-alt star-alt star-alt star-alt star-alt

"I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off at the train station during the process. They were able to arrange a competitive finance agreement on site within 20 minutes and then I collected the car at the..." Read more

6 months ago

Google review

Yuri

Yuri star-alt star-alt star-alt star-alt star-alt

"I picked up my Macan S last week from Hertford Car Company, and the experience surpassed all my expectations. I met Ray, who couldn’t have been more helpful. Nothing seemed too much trouble for him. He was really friendly and honest. Despite being a large company, they still retain a family feel. I wouldn’t hesitate to recommend them to my family and friends..." Read more

7 months ago

Google review

Gary Bott

Gary Bott star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, Luke and the team all a pleasure to deal with. Incredibly honest, fair and professional dealership."

7 months ago

Google review

Angela King

Angela King star-alt star-alt star-alt star-alt star-alt

"Didn't get a chance to look round as I was waiting for a bus but looks a pretty good place showroom"

7 months ago

Google review