The Hertford Car Company Ltd Reviews & Testimonials

4.8 (384)

Reviews: 384


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Bhasker star-alt star-alt star-alt star-alt star-alt

"Helpful and receptive to my questions."

3 years ago

Shuaib S star-alt star-alt star-alt star-alt star-alt

"Having never bought a car before, my experience with Hertford Car Company has been exemplary. On collection, the car was in perfect condition, clean inside and out. I had the car for around 6 weeks until it developed an issue with its ABS system. I spoke with the team and they were kind enough to give it a once over and fix the issue. Seasoned profession..." Read more

3 years ago

David star-alt star-alt star-alt star-alt star-alt

"Pleasant, helpful, knowledgeable and unpretentious"

3 years ago

Barry star-alt star-alt star-alt star-alt star-alt

"All very pleasant, no pressure and given plenty of time on my own to view the car"

3 years ago

Krista star-alt star-alt star-alt star-alt star-alt

"Not the most friendliest of services. I had already paid the deposit for the car when i recieved a call to say there was some "slight ware" on the drivers door card which I accepted. After travelling 100 miles to collect the car, the "slight ware" was actually a substantial rip with leather missing. We asked if there was any room for a small reduction in pri..." Read more

3 years ago

Duncan H star-alt star-alt star-alt star-alt star-alt

"Purchased a GTD Golf from Hertford Car Company today and did a part exchange. Quality purchase with awesome quick procedure to go with it. Highly recommended for an efficient professional service. Thanks guys."

3 years ago

Jase

Jase star-alt star-alt star-alt star-alt star-alt

"Great service with friendly helpful and knowledgeable staff - Great after sales service as well. Would definitely consider buying from the Hertford Car Company again and probably will in about 4 years time."

3 years ago

Google review

Jason J star-alt star-alt star-alt star-alt star-alt

"Great service with friendly helpful and knowledgeable staff. I purchased a used 2015 BMW, I had a couple of minor issues after a few months, I spoke to THCH and there was no problem with returning the vehicle to have the problems resolved promptly and free of charge. Would definitely consider buying from The Hertford Car Company again and probably will in..." Read more

3 years ago

Jeff Smith

Jeff Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, staff very helpful and knowledgeable."

3 years ago

Google review

Bazzett star-alt star-alt star-alt star-alt star-alt

"Nice car, nice atmosphere, decent price beautiful clean smart car, quick an easy no dilly dallying and test drive the car p/x welcome and beautiful to drive through the country sides to London. Smooth driving full of mod cons. Thanks R.."

3 years ago

zhaid H star-alt star-alt star-alt star-alt star-alt

"Great team, easy to talk to, no hard sell. Good at understanding my needs and gauged my level of interest well. Very accommodating and responsive. BMW X5 40e was in mint condition and is a beautiful drive. Director was fully transparent with car history which was validated by previous owner. What really impressed me was when, I appeared to have a big issue..." Read more

3 years ago

Sharon Hooton

Sharon Hooton star-alt star-alt star-alt star-alt star-alt

"Purchased a BMW 2 Series without seeing it during lock down and had to trust a video and information from the sales team. Given confidence to buy by a professional and patient sales person. My car is superb. exactly as described. Prepared to the highest standard. I'm really pleased- Thanks guys! Highly recommended Car dealership."

3 years ago

Google review

russel F star-alt star-alt star-alt star-alt star-alt

"A real genuine friendly group Bent over backwards to help in every way Made everything so easy and always been able to contact them"

3 years ago

edward B star-alt star-alt star-alt star-alt star-alt

"A great experience , professional team who know what they are talking about . A flawless customer journey from beginning to end . I would highly recommend the Hertford Car Company"

3 years ago

Edward Bracken

Edward Bracken star-alt star-alt star-alt star-alt star-alt

"What a great experience , a great team who know how to look after their customers. A perfect and hassle free journey , highly recommend The Hertford Car Company."

3 years ago

Google review

Gary Clarke

Gary Clarke star-alt star-alt star-alt star-alt star-alt

"Had a ‘no pressure - try it out, you’ll like it’ experience today at The Hertford Motor Co. Bought a great motor at a fair price and had that personal/professional feel throughout. Minor issues sorted promptly and effectively. So good we drove the car home! A+"

3 years ago

Google review

Sandra Hughes

Sandra Hughes star-alt star-alt star-alt star-alt star-alt

"Excellent service and after sales care from the Hertford Car Company, had an issue with the car 3 weeks after I purchased it, Ray was true to his word and resolved the problem immediately without any aggravation which in my view is excellent after sales care, would highly recommend this company."

3 years ago

Google review

oli W star-alt star-alt star-alt star-alt star-alt

"The team demonstrated exemplary customer service from the first phone call to handing over the keys. My car was on the more affordable end of their range, but they still valeted it extremely well and treated me as if I were their most important customer. Upon pointing out an unusual noise from the car, they identified the problem immediately, ordered in a pa..." Read more

3 years ago

Lisa Singer

Lisa Singer star-alt star-alt star-alt star-alt star-alt

"Amazing service,very helpful,just let me look round the car,no pressure,if I could give more than 5 stars I would,these guys really care about there business and above all their customers, highly recommended"

3 years ago

Google review

lisa S star-alt star-alt star-alt star-alt star-alt

"Fantastic easy transaction, no hassle nothing to much trouble,thanks guys,highly recommended"

3 years ago

Anton Platt

Anton Platt star-alt star-alt star-alt star-alt star-alt

"Really easy buying my car from Hertford, no pressure, very fair part ex for my car and all a very pleasant experience"

3 years ago

Google review

anton P star-alt star-alt star-alt star-alt star-alt

"Very easy part x and purchase. I dealt with The owner who was very fair indeed which made for a trouble free and easy transaction"

3 years ago

wesley G star-alt star-alt star-alt star-alt star-alt

"Bought a car from this dealership on xmas eve, very friendly and honest. I had the feeling from the beginning that they took pride in what they do. I would defo recommend to others. The car I bought has been brilliant! Thank you."

3 years ago

benjamin L star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish! Answered all my questions. Never any pressure. Mum of the business was great over the phone, would have been nice to meet her. The son and his colleagues were professional and new the car I bought well. They also completed work on the car that they probably didn’t have to do, but they said they always insist on any ve..." Read more

3 years ago

Dave Belton

Dave Belton star-alt star-alt star-alt star-alt star-alt

"Great selection of all types of vehicles even sourced the specific car we wanted low milage and clean Took out old car in part exchange and gave us more than we buy any car! Also took finance option with them as they gave me a competitive quote"

3 years ago

Google review