The Hertford Car Company Ltd Reviews & Testimonials

4.8 (428)

Reviews: 428


5
89%
4
9%
3
1%
2
1%
1
1%

98% of customers would recommend The Hertford Car Company Ltd

Andrew McEwan

Andrew McEwan star-alt star-alt star-alt star-alt star-alt

"Great experience buying and trading my car in with the team at Hereford car company. I was only looking to test drive a car and ended up walking away that day with a new car! Not pushy at all, super helpful and an overall great experience."

9 months ago

Google review

Ash Haghighi

Ash Haghighi star-alt star-alt star-alt star-alt star-alt

"I bought a Tesla Model 3 from this dealership and am extremely happy with the service I received. Wes, explained everything nicely and professionally. In addition, they gifted me a three-pin charger that was missing from the car. Thank you so much."

9 months ago

Google review

Rich Lee

Rich Lee star-alt star-alt star-alt star-alt star-alt

"Nice guys and offered a very good price part exchange. Cars look very nice"

10 months ago

Google review

Faye

Faye star-alt star-alt star-alt star-alt star-alt

"Thank you Ray and Hertford Car Company for a first class service! I chose my dream car, spec and budget, for a great warranty and had the car delivered to me within 24 hours of sending the cash. Legendary - thank you."

10 months ago

Google review

Mavis Manu

Mavis Manu star-alt star-alt star-alt star-alt star-alt

"Lovely experience with Loretta, great campany to buy a car from."

10 months ago

Google review

Keno Mentor

Keno Mentor star-alt star-alt star-alt star-alt star-alt

"Many thanks to Wes and Ray for their professionalism. The entire process of buying my new car, including my part exchange and arranging finance, was smooth and they really helped me get a great deal. These guys obviously take pride in their work and are very trustworthy."

10 months ago

Google review

Joe Norbury

Joe Norbury star-alt star-alt star-alt star-alt star-alt

"Purchased a car from Hertford Car Company and was extremely happy with the process. There were some issues along the way but really all of them were out of their control, however it was how they handled it that gained them a 5 star review! Car is as expected with no unexpected knocks or mechanical issues (aside from a PAS Pump, but I knew it needed doing wh..." Read more

10 months ago

Google review

Mat Gazeley

Mat Gazeley star-alt star-alt star-alt star-alt star-alt

"I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off at the train station during the process. They were able to arrange a competitive finance agreement on site within 20 minutes and then I collected the car at the..." Read more

10 months ago

Google review

Yuri

Yuri star-alt star-alt star-alt star-alt star-alt

"I picked up my Macan S last week from Hertford Car Company, and the experience surpassed all my expectations. I met Ray, who couldn’t have been more helpful. Nothing seemed too much trouble for him. He was really friendly and honest. Despite being a large company, they still retain a family feel. I wouldn’t hesitate to recommend them to my family and friends..." Read more

a year ago

Google review

Gary Bott

Gary Bott star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, Luke and the team all a pleasure to deal with. Incredibly honest, fair and professional dealership."

a year ago

Google review

Angela King

Angela King star-alt star-alt star-alt star-alt star-alt

"Didn't get a chance to look round as I was waiting for a bus but looks a pretty good place showroom"

a year ago

Google review

Lee Beesley

Lee Beesley star-alt star-alt star-alt star-alt star-alt

"I just sold my car to HCC: great no-nonsense transaction!! Thanks!!"

a year ago

Google review

corinne ward

corinne ward star-alt star-alt star-alt star-alt star-alt

"Best Car Dealership I have ever used. Helpful, friendly and reliable. They did all the paperwork for me and follow up work, and gave me their time to explain, and show me the workings of a new car (to me). With follow up work, they collected my car, on time and delivered the car back, leaving me with a courtesy car to use. I really cannot fault them. X"

a year ago

Google review

Drazen Macan

Drazen Macan star-alt star-alt star-alt star-alt star-alt

"This team that run this company are honestly one of the most genuine and customer centric bunch we've ever met. From accommodating viewings, to a test drive, taking us through the vehicle history, attending to the finer details and making purchasing a car as simple as it can be. They offer ultimate peace of mind and I would highly recommened them to anybody..." Read more

a year ago

Google review

Graham Dalbock

Graham Dalbock star-alt star-alt star-alt star-alt star-alt

"Excellent service from Luke, highly recommended."

a year ago

Google review

smokey123

smokey123 star-alt star-alt star-alt star-alt star-alt

"I purchased a '21 plate 330E and so far, it's been great. I would have rated it a 5, but the staff didn't seem very enthusiastic, and no one guided us through the car's features; we were left to inspect it on our own. Nevertheless, the quality of their cars speaks for itself; all the vehicles I saw were in good condition."

a year ago

Google review

Chris Sayers

Chris Sayers star-alt star-alt star-alt star-alt star-alt

"Vehicle purchase - 2019 BMW 320 Shadow Edition. Been a while since I purchased a car from non main dealer. But was very happy with The Hertford Car Company. You get to test drive the car by yourself, and they’re happy to fix any reasonable issues with the car. They even picked me up from the train station when collecting the car… A big thanks to Luke & the o..." Read more

a year ago

Google review

lady medusa89

lady medusa89 star-alt star-alt star-alt star-alt star-alt

"Brilliant customer care"

a year ago

Google review

darina howlett

darina howlett star-alt star-alt star-alt star-alt star-alt

"What a fantastic team you all are. From start to finish very quick to purchase and pick up. Thank you , nice to see a car that has been serviced and clean and ready to go. A lot off garages could learn a thing or two from you guys , so many stick bad cars with faults on forcourt , then say oh yes we will do this and that before you pick it up So can't thank..." Read more

a year ago

Google review

Henry Murinda

Henry Murinda star-alt star-alt star-alt star-alt star-alt

"I picked up a car that I bought online, without even viewing it. The pictures and description of the car did not do it justice. The car was immaculate and the best second hand car I’ve ever purchased. The staff were professional throughout and the whole admin process, when I went to collect the car was done in less than 10 mins. I would definitely recommen..." Read more

a year ago

Google review

Dave Ambrose

Dave Ambrose star-alt star-alt star-alt star-alt star-alt

"I can honestly say this is the easiest and smoothest car buying experience I have ever had. Honest, reasonable and friendly team and a fantastic stock. I will be back"

a year ago

Google review

Ioannis Panagopoulos

Ioannis Panagopoulos star-alt star-alt star-alt star-alt star-alt

"Professional and Efficient Service Strongly recommended"

a year ago

Google review

John Hindle

John Hindle star-alt star-alt star-alt star-alt star-alt

"Great team down there sorted everything out for me, 5 star service 👍"

a year ago

Google review

Mohammed Ali

Mohammed Ali star-alt star-alt star-alt star-alt star-alt

"I attended here yesterday for a test drive, The staff were welcoming, friendly and very knowledgeable. They have a great selection of quality cars Overall it was a very pleasant experience and can wholeheartedly recommend them."

a year ago

Google review

Zappycookie and StalledDrake

Zappycookie and StalledDrake star-alt star-alt star-alt star-alt star-alt

"Fantastic dealing with the Hertford Car Company to purchase our new car. Very professional. A missing parcel shelf was retrospectively discovered once we had the car home, but it was no trouble for the guys to sort out the problem and get us a replacement. Also put the car through a fresh MOT before we purchased. Would highly recommend."

a year ago

Google review