The Hertford Car Company Ltd Reviews & Testimonials

4.8 (384)

Reviews: 384


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

John L star-alt star-alt star-alt star-alt star-alt

"Got a great deal on a second hand car. Friendly and impeccable service from start to finish. All fluids topped up and they even fitted a new rear wiper blade without additional charge although the old one still looked fine. Their location is somewhat remote but it is well worth seeking them out. I am certainly glad I did. I have been driving for over 30 year..." Read more

5 years ago

Ann star-alt star-alt star-alt star-alt star-alt

"Very helpful great service would definitely use again "

5 years ago

gemma Crawford

gemma Crawford star-alt star-alt star-alt star-alt star-alt

"Honest. Great customer service and aftercare. I've been telling anyone I know looking for a car to go to these guys. I bought a vauxhal astra in Dec '18, we are now late march '19 and the car is great. I needed something cheap and reliable and I got it. The Hertford Car company got the car road ready, gave it a service, an MOT and fixed the advisories on sa..." Read more

5 years ago

Google review

Tony star-alt star-alt star-alt star-alt star-alt

"Not at all pushy. Allowed us to look round the car alone. The car wasnt for us but not their fault. Would recommend and use again."

5 years ago

Dani

Dani star-alt star-alt star-alt star-alt star-alt

"The guys at Hertford car company were amazing. They couldn't have been more helpful, honest and trustworthy. Their customer service was faultless. I am so glad I found them and will continue to use them from now on to take car of the cr-v I bought from them, which is a great car! Can't recommend them highly enough. Dan"

5 years ago

Google review

lizzy everett

lizzy everett star-alt star-alt star-alt star-alt star-alt

"Lovely the staff and my Z4 drives live a brand new car. I would use again"

5 years ago

Google review

donna C star-alt star-alt star-alt star-alt star-alt

"I bought a Ford Fiesta from the Hertford Car Company. I can say from start to finish the service was outstanding, with such a relaxed and no pressure atmosphere. Was so pleased with how professional it was. Thank you for a great service and I love my car."

5 years ago

Damian Pleeth

Damian Pleeth star-alt star-alt star-alt star-alt star-alt

"I Bought a 2009 Focus from them. Amazing service, very professional & personable. Quality cars and a wide choice. Highly Reccomemded, would definitely use them again in the future A*"

5 years ago

Google review

Rosemary Barrett

Rosemary Barrett star-alt star-alt star-alt star-alt star-alt

"Bought a car from this company. Had a couple of problems with the brakes. They took it back and fixed it free of charge. With out any dramas. Excellent service, professional nice people to deal with. Would use them again and recommend anyone to use them. They even sort out tax insurance if you want them to before you leave."

5 years ago

Google review

TheTina1408

TheTina1408 star-alt star-alt star-alt star-alt star-alt

"I bought Lexus CT 200H and WOW - I never ever in my life had so much fun to buy a car. Team is super friendly, honest and giving loads of great advice . BIG extra thanks to Mark and Westley - they’ve been so helpful ( great advices, support, both of them are very experienced and professional) all the way thru until I found right one. Brilliant selection of c..." Read more

5 years ago

Google review

Gaddiyel Israel

Gaddiyel Israel star-alt star-alt star-alt star-alt star-alt

"It's quite refreshing to find a used car dealer who is quite upfront and honest these days. I bought a 2008 Mazda 6 from this company and any issues I had with the car as you would with any used car these days was done under a 3 month warranty with no problem. I would definitely recommend this dealer. Jason"

5 years ago

Google review

Shirley Arkley

Shirley Arkley star-alt star-alt star-alt star-alt star-alt

"What a great experience buying a car...thanks to you all...friendly service...was greeted before I even parked my part ex up...fast friendly turn around as we had a long drive home...the ford kuga we purchased is spot on and just what we wanted well done"

5 years ago

Google review

Cliff P star-alt star-alt star-alt star-alt star-alt

"Delivery as promised. Even though it was not one of their biggest sales, I was treated with courtesy and efficiency. I am very happy with my purchase and I feel confident that in the unlikely event of any issues occuring, they will be dealt with in a similar manner."

5 years ago

Mildred star-alt star-alt star-alt star-alt star-alt

"Excellent experience, they make you feel welcome, Mark, front desk lady, Paul, in fact will surely recommend to friends"

5 years ago

Christian Aniekwena

Christian Aniekwena star-alt star-alt star-alt star-alt star-alt

"I was once a customer, having bought a car from this company about a year ago. I started having issues with my vehicle and when I asked for their assistance, they did not hesitate to help me despite having an expired warranty. Impeccable customer service and transactions are very swift and easy."

5 years ago

Google review

Mildred Ekunwe

Mildred Ekunwe star-alt star-alt star-alt star-alt star-alt

"I will definitely refer friends"

5 years ago

Google review

Anishka S star-alt star-alt star-alt star-alt star-alt

"Very warm and friendly staff. They went the extra mile to ensure that I was pleased from assisting with organizing insurance to ensuring the vehicle was in top shape before sale. Awesome and reliable service !!!"

5 years ago

Joe L star-alt star-alt star-alt star-alt star-alt

"Went to see the car same day, staff very friendly ,i found them not pushy, very clear on explaining all buttons in the car, the advert accurate, and whatever we agreed for this deal i got it. And not like some others dealers i sent them e mail and they replied straight away and also called me back on different occasion, so customer service 5 stars. I would..." Read more

5 years ago

Mildred E star-alt star-alt star-alt star-alt star-alt

"Excellent service, the lady at the front desk makes you feel welcome Mark was on hand to receive us, won't fault them, will surely refer friends and family"

5 years ago

star-alt star-alt star-alt star-alt star-alt

"I spoke to the dealer over the phone and nice enough. "

5 years ago

Chris T star-alt star-alt star-alt star-alt star-alt

"Every member of staff I came in contact with were very polite, friendly and helpfull. A professional and trustworthy company. Thank you for your excellent service5"

5 years ago

It’s a Twin Thing Poppy & Bobby

It’s a Twin Thing Poppy & Bobby star-alt star-alt star-alt star-alt star-alt

"I’ve bought more than one car from Ray and have never had any problems. I will always go back to him in the future. A trustworthy business that goes the extra mile. Thanks!"

5 years ago

Google review

Luke star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful staff. Answered all my queries. Done a full service and MOT on the car before I purchased it. Only given 4 stars because I've only just bought the car. I'll give 5 stars if I ever need to take it back and they are helpful then too. "

5 years ago

Lauren Thomas

Lauren Thomas star-alt star-alt star-alt star-alt star-alt

"We have recently bought our 3rd car from The Hertford Car Co & I cant recommend this dealership enough! Such a helpful, friendly team who always go the extra mile to ensure you are a happy, satisfied customer before & after sale. Great customer service & always a good stock of quality cars, I wouldn’t shop anywhere else! Thank you."

5 years ago

Google review

Dawn M star-alt star-alt star-alt star-alt star-alt

"Great customer service, very friendly and efficient extremely helpful, I would definitely recommend this company to you if your looking for a car I got the perfect car for me and my needs Thank you Dawn"

5 years ago