The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

Reviews: 417


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Nicola star-alt star-alt star-alt star-alt star-alt

"Very quick to respond and to arrange a viewing"

4 years ago

Jolie Wolstencroft

Jolie Wolstencroft star-alt star-alt star-alt star-alt star-alt

"I couldn't thank Ray and Mark enough for all their help Great customer service wouldn't go anywhere else for a car very recommend"

4 years ago

Google review

Lee Muncer

Lee Muncer star-alt star-alt star-alt star-alt star-alt

"Very happy with the car I purchased, it was a pleasure to buy thankyou"

4 years ago

Google review

Luke Thelwell

Luke Thelwell star-alt star-alt star-alt star-alt star-alt

"I was really impressed with the service by Hertford. The whole process was easy from initial discussions, getting picked up from the local train station to view the car and the sale with no pressure throughout. Really happy with the car so far so I would highly recommend Hertford."

4 years ago

Google review

lee S star-alt star-alt star-alt star-alt star-alt

"Delighted to buy my car from this helpful efficient company, more than happy with the car and the service provided"

4 years ago

colin star-alt star-alt star-alt star-alt star-alt

"very good experience no hassle no pressure viewing but where there for qs etc.lorreta was excellent v knowledgeable and helpful... staff moved mountains to get next day pick up.. thank you all!... def recommend this dealership"

4 years ago

paul H star-alt star-alt star-alt star-alt star-alt

"Was absolutely amazed how everything went so smoothly.Purchased on the internet and was somewhat apprehensive but should not have been.Bought a BMW X2 in great condition with very low mileage and at a great price.It was also delivered free of charge with 6 months warranty and over half a tank of fuel left,not experienced that before."

4 years ago

gary E star-alt star-alt star-alt star-alt star-alt

"Superb experience using The Hertford Car Company from initial contact to driving away in beautifully prepared vehicle. Polite courteous and efficient from start to finish."

4 years ago

Bhasker star-alt star-alt star-alt star-alt star-alt

"Helpful and receptive to my questions."

4 years ago

Shuaib S star-alt star-alt star-alt star-alt star-alt

"Having never bought a car before, my experience with Hertford Car Company has been exemplary. On collection, the car was in perfect condition, clean inside and out. I had the car for around 6 weeks until it developed an issue with its ABS system. I spoke with the team and they were kind enough to give it a once over and fix the issue. Seasoned profession..." Read more

4 years ago

David star-alt star-alt star-alt star-alt star-alt

"Pleasant, helpful, knowledgeable and unpretentious"

4 years ago

Barry star-alt star-alt star-alt star-alt star-alt

"All very pleasant, no pressure and given plenty of time on my own to view the car"

4 years ago

Krista star-alt star-alt star-alt star-alt star-alt

"Not the most friendliest of services. I had already paid the deposit for the car when i recieved a call to say there was some "slight ware" on the drivers door card which I accepted. After travelling 100 miles to collect the car, the "slight ware" was actually a substantial rip with leather missing. We asked if there was any room for a small reduction in pri..." Read more

4 years ago

Duncan H star-alt star-alt star-alt star-alt star-alt

"Purchased a GTD Golf from Hertford Car Company today and did a part exchange. Quality purchase with awesome quick procedure to go with it. Highly recommended for an efficient professional service. Thanks guys."

4 years ago

Jase

Jase star-alt star-alt star-alt star-alt star-alt

"Great service with friendly helpful and knowledgeable staff - Great after sales service as well. Would definitely consider buying from the Hertford Car Company again and probably will in about 4 years time."

4 years ago

Google review

Jason J star-alt star-alt star-alt star-alt star-alt

"Great service with friendly helpful and knowledgeable staff. I purchased a used 2015 BMW, I had a couple of minor issues after a few months, I spoke to THCH and there was no problem with returning the vehicle to have the problems resolved promptly and free of charge. Would definitely consider buying from The Hertford Car Company again and probably will in..." Read more

4 years ago

Jeff Smith

Jeff Smith star-alt star-alt star-alt star-alt star-alt

"Good experience, staff very helpful and knowledgeable."

4 years ago

Google review

Bazzett star-alt star-alt star-alt star-alt star-alt

"Nice car, nice atmosphere, decent price beautiful clean smart car, quick an easy no dilly dallying and test drive the car p/x welcome and beautiful to drive through the country sides to London. Smooth driving full of mod cons. Thanks R.."

4 years ago

zhaid H star-alt star-alt star-alt star-alt star-alt

"Great team, easy to talk to, no hard sell. Good at understanding my needs and gauged my level of interest well. Very accommodating and responsive. BMW X5 40e was in mint condition and is a beautiful drive. Director was fully transparent with car history which was validated by previous owner. What really impressed me was when, I appeared to have a big issue..." Read more

4 years ago

Sharon Hooton

Sharon Hooton star-alt star-alt star-alt star-alt star-alt

"Purchased a BMW 2 Series without seeing it during lock down and had to trust a video and information from the sales team. Given confidence to buy by a professional and patient sales person. My car is superb. exactly as described. Prepared to the highest standard. I'm really pleased- Thanks guys! Highly recommended Car dealership."

4 years ago

Google review

russel F star-alt star-alt star-alt star-alt star-alt

"A real genuine friendly group Bent over backwards to help in every way Made everything so easy and always been able to contact them"

4 years ago

edward B star-alt star-alt star-alt star-alt star-alt

"A great experience , professional team who know what they are talking about . A flawless customer journey from beginning to end . I would highly recommend the Hertford Car Company"

4 years ago

Edward Bracken

Edward Bracken star-alt star-alt star-alt star-alt star-alt

"What a great experience , a great team who know how to look after their customers. A perfect and hassle free journey , highly recommend The Hertford Car Company."

4 years ago

Google review

Gary Clarke

Gary Clarke star-alt star-alt star-alt star-alt star-alt

"Had a ‘no pressure - try it out, you’ll like it’ experience today at The Hertford Motor Co. Bought a great motor at a fair price and had that personal/professional feel throughout. Minor issues sorted promptly and effectively. So good we drove the car home! A+"

4 years ago

Google review

Sandra Hughes

Sandra Hughes star-alt star-alt star-alt star-alt star-alt

"Excellent service and after sales care from the Hertford Car Company, had an issue with the car 3 weeks after I purchased it, Ray was true to his word and resolved the problem immediately without any aggravation which in my view is excellent after sales care, would highly recommend this company."

4 years ago

Google review