The Hertford Car Company Ltd Reviews & Testimonials

4.8 (448)

Reviews: 448


5
89%
4
8%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Ozan Suleyman

Ozan Suleyman star-alt star-alt star-alt star-alt star-alt

"Can't fault this company. Friendly and honest from the first phone call to me driving away with my new car."

4 years ago

Google review

Ogundele star-alt star-alt star-alt star-alt star-alt

"Quick "

4 years ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Great service, had a minor problem with car couple months after buying it and was sorted quickly."

4 years ago

Merlin Fox

Merlin Fox star-alt star-alt star-alt star-alt star-alt

"Very helpful staff with a great selection of cars. Ray and the team went above and beyond in preparing my car after I'd test-driven it. Very happy with my CRV!"

4 years ago

Google review

Justin Connolly

Justin Connolly star-alt star-alt star-alt star-alt star-alt

"I initially found The Hertford Car Company through Autotrader as I wanted a local car dealer who would offer me a hassle-free, trustworthy 2nd hand car purchase. From start to finish the process was just that, even letting me drive several cars until I decided on the one I wanted. The car is high mileage but they assured me that it is not a problem, so when..." Read more

4 years ago

Google review

Michael Telford

Michael Telford star-alt star-alt star-alt star-alt star-alt

"Very happy with the BMW. Good price and I was given a very good deal on my part exchange. Great service, no pressure and given plenty of time on my own with the car including a test drive before committing. Highly recommended"

4 years ago

Google review

Nick Headlam

Nick Headlam star-alt star-alt star-alt star-alt star-alt

"Very professional second hand car dealership, no pressure sales and true to their word did everything asked with no hesitation.. Very impressed!"

4 years ago

Google review

mark griffiths

mark griffiths star-alt star-alt star-alt star-alt star-alt

"Easy to do business with, did exactly what they said.."

4 years ago

Google review

Dan F star-alt star-alt star-alt star-alt star-alt

"Don’t even bother to reply the email i sent, tried contacting through the whatsapp instead and got 1 reply that the car is available still, asked a few questions about the car and asked for a video walk round due to living 250 miles away i couldn’t just come down for a viewing, read the message and didnt even bother to reply again, rude and unhelpful didnt e..." Read more

4 years ago

Charlotte H star-alt star-alt star-alt star-alt star-alt

"I bought from here as it was local and had just what I was looking for at a good price. Really good customer service, they weren’t pushy when I came to look and left me to it not hanging around making me feel pressured to comment on it or buy it. There were a couple of minor unforeseen issues with the car the week after I bought it but they dealt with it rea..." Read more

4 years ago

Pilot Rikki

Pilot Rikki star-alt star-alt star-alt star-alt star-alt

"I bought a Ford Focus Titanium recently and I am very pleased with it. The whole process was seamless from beginning to end and they were very proffesional, I highly recommend them to anyone looking to buy a car."

4 years ago

Google review

Paul Rigaut

Paul Rigaut star-alt star-alt star-alt star-alt star-alt

"I bought a car from them a few weeks ago. Within a day it became apparent that the automatic transmission was faulty, if only intermittently. Hertford Car Co were extremely helpful and within days had changed the transmission fluid, when this didn’t sort the problem out they arranged for a full gearbox rebuild. This is outstanding customer service and I woul..." Read more

4 years ago

Google review

Michael

Michael star-alt star-alt star-alt star-alt star-alt

"Very quick to respond, courteous not pushy at all could not be more helpful. "

4 years ago

Elmer

Elmer star-alt star-alt star-alt star-alt star-alt

"Bought a car for my Son this week. Thoroughly professional service from start to finish. Helpful and informative, the process couldn’t have been smoother. Thanks especially to Wes and Loretta for making the transaction so simple. 100% recommend."

4 years ago

Google review

Jon R star-alt star-alt star-alt star-alt star-alt

"Highly efficient and friendly operation with no sales pressure whatsoever. They even phoned a dealership who had done past services on the car to check a detail had been included. The minor issues I noted were all fully checked/corrected by collection time and the pick up was seamless. Very happy with the car on the journey home and and soon as the various s..." Read more

4 years ago

Roop star-alt star-alt star-alt star-alt star-alt

"Car was almost as they described(one of the wheels was scuffed), the lady working there was helpful,she tried to answer any queries I had"

5 years ago

phoebe smith

phoebe smith star-alt star-alt star-alt star-alt star-alt

"Recently purchased a car from the Hertford car company. Really impressed the service which was helpful and professional. I bought a great car for a good price. I can’t recommend the Hereford car company enough!"

5 years ago

Google review

Anonymous star-alt star-alt star-alt star-alt star-alt

"Was disappointed as the car I purchased had a small chip on the windshield! I didn’t spot it at the time of buying, the most ridiculous part was, when I called back, they tried to convince me that they were not aware and they even don’t look at the windshield defects! And a chip won’t affect the price for them! Seriously!!?"

5 years ago

KEVIN star-alt star-alt star-alt star-alt star-alt

"Quick response."

5 years ago

Andrea

Andrea star-alt star-alt star-alt star-alt star-alt

"Came back to me but didnt answer my query but did offer me a viewing. Found another car in the interim"

5 years ago

Silky Prince

Silky Prince star-alt star-alt star-alt star-alt star-alt

"Bought a cheap little peugeot 107 over 2 years ago,not a single issue or problem,great car,definitely recommend these guys."

5 years ago

Google review

DAVID CONWAY

DAVID CONWAY star-alt star-alt star-alt star-alt star-alt

"Excellent!"

5 years ago

Google review

Lauren Knight star-alt star-alt star-alt star-alt star-alt

"I come across this place on auto trader... They had a great choice of cars at great prices. There service was outstanding such a friendly group of staff. Excellent knowledge and service I went on to buy the car and will be back in the near future when I need a new one. Brilliant!!!!"

5 years ago

Rebecca Whitwick

Rebecca Whitwick star-alt star-alt star-alt star-alt star-alt

"Was a great experience from start to finish. Given time to view the car on my own, all questions were answered fully. Picked up my new car yesterday which had been serviced, mot’d and thoroughly cleaned. Friendly professional service, a great company!"

5 years ago

Google review

Anonymous star-alt star-alt star-alt star-alt star-alt

"Disappointed with service. Hard to get through on phone/ internet. Initially promised an extended MOT - but did not follow though and MOT runs out with a couple of months. Petrol tank warning indicator light came on as we drove away. No negotiation on price."

5 years ago