The Hertford Car Company Ltd Reviews & Testimonials

4.8 (427)

Reviews: 427


5
89%
4
9%
3
1%
2
1%
1
1%

98% of customers would recommend The Hertford Car Company Ltd

martin T star-alt star-alt star-alt star-alt star-alt

"Following an enjoyable and professional purchase experience with Hertford Car Company (Hertford) I collected my car from them on 4th Nov. Unfortunately, and completely out of their control, after a week an issue occurred. Because I had followed Hertford owner’s advice and had taken out warranty, I was able to take the car to a warranty company approved garag..." Read more

4 years ago

Pam Thomas

Pam Thomas star-alt star-alt star-alt star-alt star-alt

"I have had a recent experience with the Hertford Car Company and I have to say the level of after sales service is exceptional. In particular Ray the owner pulled out all the stops to make sure the issue we had with the car, which had absolutely nothing to do with his company, was addressed expediently. It is so refreshing to find someone who does come acros..." Read more

4 years ago

Google review

Sandra star-alt star-alt star-alt star-alt star-alt

"Super"

4 years ago

Gemma Knott

Gemma Knott star-alt star-alt star-alt star-alt star-alt

"All the staff were really friendly, helpful and professional and talked me through everything. I'm very happy with my purchase and I would definitely recommend!"

4 years ago

Google review

Luke star-alt star-alt star-alt star-alt star-alt

"Excellent service, quick response, and helpful. - No pressure (bought the car, great deal), would buy again from them. Thank You "

4 years ago

Sean Casey

Sean Casey star-alt star-alt star-alt star-alt star-alt

"Really nice people to deal with. Everything was done quickly and easily and I am more that satisfied with my new car"

4 years ago

Google review

lauren T star-alt star-alt star-alt star-alt star-alt

"Great service, start to finish. Wouldn’t go anywhere else, top dealership!"

4 years ago

florin stancioi

florin stancioi star-alt star-alt star-alt star-alt star-alt

"Brought my new car from the hertford car company and couldnt be more happy. Its been over a month now and the car is great. Ray was really helpfull and made the whole process so easy. Thank you so much."

4 years ago

Google review

kim B star-alt star-alt star-alt star-alt star-alt

"Really pleased of the steps that have been put into place for buying a car. I was given the opportunity to have a good look around the car and have a test drive before I had decide to buy the car. I did not feel rushed at all. I have been looking for a BMW X3 for a little while. Great price. Overall I was very pleased with the whole experience and I will def..." Read more

4 years ago

Jenny P star-alt star-alt star-alt star-alt star-alt

"Bought car in April. Bought what I thought was going to be a great car. Hassle after 2 weeks of purchace. Engine light constantly kept coming on. Brought car back to be fixed (they had car from 2 hours up to a week at different times). Problem not sorted. Went to main dealership and we have now found out the car needs a new DPF which is costing £2500. Just w..." Read more

4 years ago

Rob

Rob star-alt star-alt star-alt star-alt star-alt

"Contact was made but by the time I replied the car had been sold but service i received was good "

4 years ago

yennadia C star-alt star-alt star-alt star-alt star-alt

"Staff at Hertford cars were very friendly and delivered an excellent service, would recommend to anyone."

4 years ago

Chris A star-alt star-alt star-alt star-alt star-alt

"Professional and personable. They made buying a car a pleasure."

5 years ago

Pauline Winfield

Pauline Winfield star-alt star-alt star-alt star-alt star-alt

"Great professional service and I got the exact car I wanted,all cleaned and ready to go although you'd need to call them first to arrange viewings with Covid 19 still around like I did,they had the car I was interested in ready and waiting for me to test drive it"

5 years ago

Google review

natasha F star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly service Allow you to look without putting pressure on you"

5 years ago

Not Freddie

Not Freddie star-alt star-alt star-alt star-alt star-alt

"Just purchased my new car from the Hertford Car Company and i couldn't be more happy. They were so friendly and helpful. Westley who sold us the car was very patient with us and nothing was to much trouble, We would 100% recommend them to anyone thinking about paying them a visit."

5 years ago

Google review

mark M star-alt star-alt star-alt star-alt star-alt

"Easy to deal with and no pressure. Was good to have all the time I needed to check the car over."

5 years ago

Tallula D star-alt star-alt star-alt star-alt star-alt

"Was ok. I did ask for things to be done on the car before i bought it. Having not driven it through lockdown, when i did i noticed my breaks hadn't been done. Even after they reassured me they had."

5 years ago

rosina H star-alt star-alt star-alt star-alt star-alt

"Really helpful friendly staff. Made buying the car really easy. Would definitely recommend"

5 years ago

Julie Taylor

Julie Taylor star-alt star-alt star-alt star-alt star-alt

"Very helpful company ,had an issue and they dealt with straight away very good services"

5 years ago

Google review

Ennet Dáibhis and Family

Ennet Dáibhis and Family star-alt star-alt star-alt star-alt star-alt

"Very helpful staff and easy to deal with."

5 years ago

Google review

Elisabeth Anderson

Elisabeth Anderson star-alt star-alt star-alt star-alt star-alt

"“ You might have bought a car from the nicest man on the planet” ... so my son said. In May as things first opened up after lockdown I purchased a car from Ray. Perhaps they hadn’t had a chance to recheck the car and I was told that the only the oil needed changing, nothing else was mentioned. So I was disappointed to find within 3 months I needed to have tw..." Read more

5 years ago

Google review

Christine N star-alt star-alt star-alt star-alt star-alt

"I recently bought a Honda Civic from this company. The car was beautifully presented, really clean and tidy. No hard sell from these guys. Was left to inspect the car and make a decision. When I returned a few days later to pick up the car, the lady in the office was so professional and helpful - she even taxed the car before I drove it away. Brilliant se..." Read more

5 years ago

Ray B star-alt star-alt star-alt star-alt star-alt

"A pleasant experience buying from Hertford Car Company. It's good that they leave you with the car and keys to take as long as you like to check it over. The lady there was particularly nice and very efficient at her job."

5 years ago

Sam Shaw

Sam Shaw star-alt star-alt star-alt star-alt star-alt

"Bought a 17 plate Focus ST estate a few weeks ago. Was the 3rd one I'd looked at and as always travelling over a 100 miles to view is always a little daunting hoping it wasn't a waste of time. Car was as exactly as described. Near enough in mint condition. Looked and drove amazingly and 3 weeks later still makes me smile everytime I walk out the front door...." Read more

5 years ago

Google review