The Hertford Car Company Ltd Reviews & Testimonials

4.8 (428)

Reviews: 428


5
89%
4
9%
3
1%
2
1%
1
1%

98% of customers would recommend The Hertford Car Company Ltd

donna C star-alt star-alt star-alt star-alt star-alt

"I bought a Ford Fiesta from the Hertford Car Company. I can say from start to finish the service was outstanding, with such a relaxed and no pressure atmosphere. Was so pleased with how professional it was. Thank you for a great service and I love my car."

6 years ago

Damian Pleeth

Damian Pleeth star-alt star-alt star-alt star-alt star-alt

"I Bought a 2009 Focus from them. Amazing service, very professional & personable. Quality cars and a wide choice. Highly Reccomemded, would definitely use them again in the future A*"

6 years ago

Google review

Rosemary Barrett

Rosemary Barrett star-alt star-alt star-alt star-alt star-alt

"Bought a car from this company. Had a couple of problems with the brakes. They took it back and fixed it free of charge. With out any dramas. Excellent service, professional nice people to deal with. Would use them again and recommend anyone to use them. They even sort out tax insurance if you want them to before you leave."

6 years ago

Google review

TheTina1408

TheTina1408 star-alt star-alt star-alt star-alt star-alt

"I bought Lexus CT 200H and WOW - I never ever in my life had so much fun to buy a car. Team is super friendly, honest and giving loads of great advice . BIG extra thanks to Mark and Westley - they’ve been so helpful ( great advices, support, both of them are very experienced and professional) all the way thru until I found right one. Brilliant selection of c..." Read more

6 years ago

Google review

Gaddiyel Israel

Gaddiyel Israel star-alt star-alt star-alt star-alt star-alt

"It's quite refreshing to find a used car dealer who is quite upfront and honest these days. I bought a 2008 Mazda 6 from this company and any issues I had with the car as you would with any used car these days was done under a 3 month warranty with no problem. I would definitely recommend this dealer. Jason"

6 years ago

Google review

Shirley Arkley

Shirley Arkley star-alt star-alt star-alt star-alt star-alt

"What a great experience buying a car...thanks to you all...friendly service...was greeted before I even parked my part ex up...fast friendly turn around as we had a long drive home...the ford kuga we purchased is spot on and just what we wanted well done"

6 years ago

Google review

Cliff P star-alt star-alt star-alt star-alt star-alt

"Delivery as promised. Even though it was not one of their biggest sales, I was treated with courtesy and efficiency. I am very happy with my purchase and I feel confident that in the unlikely event of any issues occuring, they will be dealt with in a similar manner."

6 years ago

Mildred star-alt star-alt star-alt star-alt star-alt

"Excellent experience, they make you feel welcome, Mark, front desk lady, Paul, in fact will surely recommend to friends"

6 years ago

Christian Aniekwena

Christian Aniekwena star-alt star-alt star-alt star-alt star-alt

"I was once a customer, having bought a car from this company about a year ago. I started having issues with my vehicle and when I asked for their assistance, they did not hesitate to help me despite having an expired warranty. Impeccable customer service and transactions are very swift and easy."

6 years ago

Google review

Mildred Ekunwe

Mildred Ekunwe star-alt star-alt star-alt star-alt star-alt

"I will definitely refer friends"

6 years ago

Google review

Anishka S star-alt star-alt star-alt star-alt star-alt

"Very warm and friendly staff. They went the extra mile to ensure that I was pleased from assisting with organizing insurance to ensuring the vehicle was in top shape before sale. Awesome and reliable service !!!"

6 years ago

Joe L star-alt star-alt star-alt star-alt star-alt

"Went to see the car same day, staff very friendly ,i found them not pushy, very clear on explaining all buttons in the car, the advert accurate, and whatever we agreed for this deal i got it. And not like some others dealers i sent them e mail and they replied straight away and also called me back on different occasion, so customer service 5 stars. I would..." Read more

6 years ago

Mildred E star-alt star-alt star-alt star-alt star-alt

"Excellent service, the lady at the front desk makes you feel welcome Mark was on hand to receive us, won't fault them, will surely refer friends and family"

6 years ago

star-alt star-alt star-alt star-alt star-alt

"I spoke to the dealer over the phone and nice enough. "

6 years ago

Chris T star-alt star-alt star-alt star-alt star-alt

"Every member of staff I came in contact with were very polite, friendly and helpfull. A professional and trustworthy company. Thank you for your excellent service5"

6 years ago

It’s a Twin Thing Poppy & Bobby

It’s a Twin Thing Poppy & Bobby star-alt star-alt star-alt star-alt star-alt

"I’ve bought more than one car from Ray and have never had any problems. I will always go back to him in the future. A trustworthy business that goes the extra mile. Thanks!"

6 years ago

Google review

Luke star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful staff. Answered all my queries. Done a full service and MOT on the car before I purchased it. Only given 4 stars because I've only just bought the car. I'll give 5 stars if I ever need to take it back and they are helpful then too. "

6 years ago

Lauren Thomas

Lauren Thomas star-alt star-alt star-alt star-alt star-alt

"We have recently bought our 3rd car from The Hertford Car Co & I cant recommend this dealership enough! Such a helpful, friendly team who always go the extra mile to ensure you are a happy, satisfied customer before & after sale. Great customer service & always a good stock of quality cars, I wouldn’t shop anywhere else! Thank you."

6 years ago

Google review

Dawn M star-alt star-alt star-alt star-alt star-alt

"Great customer service, very friendly and efficient extremely helpful, I would definitely recommend this company to you if your looking for a car I got the perfect car for me and my needs Thank you Dawn"

6 years ago

Alice T star-alt star-alt star-alt star-alt star-alt

"I was financing a vehicle via zuto. Understanably the dealership we’re getting frustrated with the time it was taking as was I however I was made to feel like this was my fault and despite me telling zuto to update the dealer they were not doing this. The dealership did turn another company down to ensure I had the car which I did appreciate. When I collecte..." Read more

6 years ago

Andrew U star-alt star-alt star-alt star-alt star-alt

"Found the car online and the team set me up with their finance company got everything organised and travelled to car bought it unseen but very very happy with my purchase"

6 years ago

Jason B star-alt star-alt star-alt star-alt star-alt

"Amazing service, no pressure sales, did exactly what they said they were going to do and kept me informed all along the way. Trusted trader, would definitely use them again."

6 years ago

Melany H star-alt star-alt star-alt star-alt star-alt

"This is the second car I have bought from this company. I came back because it was such a pleasant experience first time round. I've had 2 very reliable cars now and the service and friendliness of the staff is outstanding."

6 years ago

Nick star-alt star-alt star-alt star-alt star-alt

"Dealer took the time to reply to my questions about the vehicle (many do not), unfortunately I was working and unable to view the car before it was sold."

6 years ago

Tony S star-alt star-alt star-alt star-alt star-alt

"Process was brilliant, clear direction on how it would go. They left you be to check it over, then go for a test drive, then buy if you wish. Friendly and knowledgeable, made me feel welcome. Great experience overall on purchasing my new car."

6 years ago