The Hertford Car Company Ltd Reviews & Testimonials

4.8 (417)

Reviews: 417


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Joe L star-alt star-alt star-alt star-alt star-alt

"Went to see the car same day, staff very friendly ,i found them not pushy, very clear on explaining all buttons in the car, the advert accurate, and whatever we agreed for this deal i got it. And not like some others dealers i sent them e mail and they replied straight away and also called me back on different occasion, so customer service 5 stars. I would..." Read more

6 years ago

Mildred E star-alt star-alt star-alt star-alt star-alt

"Excellent service, the lady at the front desk makes you feel welcome Mark was on hand to receive us, won't fault them, will surely refer friends and family"

6 years ago

star-alt star-alt star-alt star-alt star-alt

"I spoke to the dealer over the phone and nice enough. "

6 years ago

Chris T star-alt star-alt star-alt star-alt star-alt

"Every member of staff I came in contact with were very polite, friendly and helpfull. A professional and trustworthy company. Thank you for your excellent service5"

6 years ago

It’s a Twin Thing Poppy & Bobby

It’s a Twin Thing Poppy & Bobby star-alt star-alt star-alt star-alt star-alt

"I’ve bought more than one car from Ray and have never had any problems. I will always go back to him in the future. A trustworthy business that goes the extra mile. Thanks!"

6 years ago

Google review

Luke star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful staff. Answered all my queries. Done a full service and MOT on the car before I purchased it. Only given 4 stars because I've only just bought the car. I'll give 5 stars if I ever need to take it back and they are helpful then too. "

6 years ago

Lauren Thomas

Lauren Thomas star-alt star-alt star-alt star-alt star-alt

"We have recently bought our 3rd car from The Hertford Car Co & I cant recommend this dealership enough! Such a helpful, friendly team who always go the extra mile to ensure you are a happy, satisfied customer before & after sale. Great customer service & always a good stock of quality cars, I wouldn’t shop anywhere else! Thank you."

6 years ago

Google review

Dawn M star-alt star-alt star-alt star-alt star-alt

"Great customer service, very friendly and efficient extremely helpful, I would definitely recommend this company to you if your looking for a car I got the perfect car for me and my needs Thank you Dawn"

6 years ago

Alice T star-alt star-alt star-alt star-alt star-alt

"I was financing a vehicle via zuto. Understanably the dealership we’re getting frustrated with the time it was taking as was I however I was made to feel like this was my fault and despite me telling zuto to update the dealer they were not doing this. The dealership did turn another company down to ensure I had the car which I did appreciate. When I collecte..." Read more

6 years ago

Andrew U star-alt star-alt star-alt star-alt star-alt

"Found the car online and the team set me up with their finance company got everything organised and travelled to car bought it unseen but very very happy with my purchase"

6 years ago

Jason B star-alt star-alt star-alt star-alt star-alt

"Amazing service, no pressure sales, did exactly what they said they were going to do and kept me informed all along the way. Trusted trader, would definitely use them again."

6 years ago

Melany H star-alt star-alt star-alt star-alt star-alt

"This is the second car I have bought from this company. I came back because it was such a pleasant experience first time round. I've had 2 very reliable cars now and the service and friendliness of the staff is outstanding."

6 years ago

Nick star-alt star-alt star-alt star-alt star-alt

"Dealer took the time to reply to my questions about the vehicle (many do not), unfortunately I was working and unable to view the car before it was sold."

6 years ago

Tony S star-alt star-alt star-alt star-alt star-alt

"Process was brilliant, clear direction on how it would go. They left you be to check it over, then go for a test drive, then buy if you wish. Friendly and knowledgeable, made me feel welcome. Great experience overall on purchasing my new car."

6 years ago

Georgian star-alt star-alt star-alt star-alt star-alt

"Good stuff and very quick answer!"

6 years ago

peter D star-alt star-alt star-alt star-alt star-alt

"The best car company ever delt with the staff were very nice the young man who sold me my car was very accomadating goes by the name wesley thanks for all your help"

6 years ago

Stephen P star-alt star-alt star-alt star-alt star-alt

"Very professional. .car looked lovely when they bought it out"

6 years ago

David M star-alt star-alt star-alt star-alt star-alt

"Very good service very helpful did everything to make the whole experience be very smooth and trouble free would recommend them to everyone as a great car company"

6 years ago

Ian Verley

Ian Verley star-alt star-alt star-alt star-alt star-alt

"Done their job to a T ;-)"

6 years ago

Google review

jodi smith

jodi smith star-alt star-alt star-alt star-alt star-alt

"Having bought three cars now for myself over the past I wouldn’t get a car anywhere else. Two out of three cars were unseen and were exactly as described. Any problems are dealt with properly. Staff are friendly and helpful and really have a good team. Couldn’t recommend a better company and have previously sent friends and family to them!"

6 years ago

Google review

Les star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish, they even sourced and posted out to me an accessory part I wanted! Would recommend and definitely use again in the future"

6 years ago

Abdul S star-alt star-alt star-alt star-alt star-alt

"Hertford car company was very professional and had friendly and helpful staff. Would definitely recommend 5*!!"

6 years ago

Alice Walker

Alice Walker star-alt star-alt star-alt star-alt star-alt

"Very professional friendly and helpful staff. Sorted bits out that needed to be done in a speedy manor. Will recommend to friends and family to use this company."

6 years ago

Google review

Rob B star-alt star-alt star-alt star-alt star-alt

"Good people, well prepared car and not pushy. Renewed MOT and replaced four tyres unexpectedly which was a nice surprise. There were a couple of bits wrong but those were sorted out quickly and without argument."

6 years ago

Joseph it is 01

Joseph it is 01 star-alt star-alt star-alt star-alt star-alt

"All the guys at the dealership were so helpful went to them having had few problems with another dealership they gave me some great advice. They was not pushy and said have a look on our website you may see something you like. I did see a car I wanted and they were brilliant after that very helpful and accommodating bought the car with no issues what so ever..." Read more

6 years ago

Google review