The Hertford Car Company Ltd Reviews & Testimonials

4.8 (395)

Reviews: 395


5
88%
4
9%
3
1%
2
1%
1
1%

97% of customers would recommend The Hertford Car Company Ltd

Mat Gazeley

Mat Gazeley star-alt star-alt star-alt star-alt star-alt

"I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off at the train station during the process. They were able to arrange a competitive finance agreement on site within 20 minutes and then I collected the car at the..." Read more

3 days ago

Google review

Yuri

Yuri star-alt star-alt star-alt star-alt star-alt

"I picked up my Macan S last week from Hertford Car Company, and the experience surpassed all my expectations. I met Ray, who couldn’t have been more helpful. Nothing seemed too much trouble for him. He was really friendly and honest. Despite being a large company, they still retain a family feel. I wouldn’t hesitate to recommend them to my family and friends..." Read more

7 days ago

Google review

Gary Bott

Gary Bott star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, Luke and the team all a pleasure to deal with. Incredibly honest, fair and professional dealership."

16 days ago

Google review

Angela King

Angela King star-alt star-alt star-alt star-alt star-alt

"Didn't get a chance to look round as I was waiting for a bus but looks a pretty good place showroom"

19 days ago

Google review

Lee Beesley

Lee Beesley star-alt star-alt star-alt star-alt star-alt

"I just sold my car to HCC: great no-nonsense transaction!! Thanks!!"

25 days ago

Google review

corinne ward

corinne ward star-alt star-alt star-alt star-alt star-alt

"Best Car Dealership I have ever used. Helpful, friendly and reliable. They did all the paperwork for me and follow up work, and gave me their time to explain, and show me the workings of a new car (to me). With follow up work, they collected my car, on time and delivered the car back, leaving me with a courtesy car to use. I really cannot fault them. X"

a month ago

Google review

Drazen Macan

Drazen Macan star-alt star-alt star-alt star-alt star-alt

"This team that run this company are honestly one of the most genuine and customer centric bunch we've ever met. From accommodating viewings, to a test drive, taking us through the vehicle history, attending to the finer details and making purchasing a car as simple as it can be. They offer ultimate peace of mind and I would highly recommened them to anybody..." Read more

a month ago

Google review

Graham Dalbock

Graham Dalbock star-alt star-alt star-alt star-alt star-alt

"Excellent service from Luke, highly recommended."

a month ago

Google review

smokey123

smokey123 star-alt star-alt star-alt star-alt star-alt

"I purchased a '21 plate 330E and so far, it's been great. I would have rated it a 5, but the staff didn't seem very enthusiastic, and no one guided us through the car's features; we were left to inspect it on our own. Nevertheless, the quality of their cars speaks for itself; all the vehicles I saw were in good condition."

a month ago

Google review

Chris Sayers

Chris Sayers star-alt star-alt star-alt star-alt star-alt

"Vehicle purchase - 2019 BMW 320 Shadow Edition. Been a while since I purchased a car from non main dealer. But was very happy with The Hertford Car Company. You get to test drive the car by yourself, and they’re happy to fix any reasonable issues with the car. They even picked me up from the train station when collecting the car… A big thanks to Luke & the o..." Read more

a month ago

Google review

lady medusa89

lady medusa89 star-alt star-alt star-alt star-alt star-alt

"Brilliant customer care"

a month ago

Google review

darina howlett

darina howlett star-alt star-alt star-alt star-alt star-alt

"What a fantastic team you all are. From start to finish very quick to purchase and pick up. Thank you , nice to see a car that has been serviced and clean and ready to go. A lot off garages could learn a thing or two from you guys , so many stick bad cars with faults on forcourt , then say oh yes we will do this and that before you pick it up So can't thank..." Read more

2 months ago

Google review

Henry Murinda

Henry Murinda star-alt star-alt star-alt star-alt star-alt

"I picked up a car that I bought online, without even viewing it. The pictures and description of the car did not do it justice. The car was immaculate and the best second hand car I’ve ever purchased. The staff were professional throughout and the whole admin process, when I went to collect the car was done in less than 10 mins. I would definitely recommen..." Read more

3 months ago

Google review

Dave Ambrose

Dave Ambrose star-alt star-alt star-alt star-alt star-alt

"I can honestly say this is the easiest and smoothest car buying experience I have ever had. Honest, reasonable and friendly team and a fantastic stock. I will be back"

3 months ago

Google review

Ioannis Panagopoulos

Ioannis Panagopoulos star-alt star-alt star-alt star-alt star-alt

"Professional and Efficient Service Strongly recommended"

3 months ago

Google review

John Hindle

John Hindle star-alt star-alt star-alt star-alt star-alt

"Great team down there sorted everything out for me, 5 star service 👍"

3 months ago

Google review

Mohammed Ali

Mohammed Ali star-alt star-alt star-alt star-alt star-alt

"I attended here yesterday for a test drive, The staff were welcoming, friendly and very knowledgeable. They have a great selection of quality cars Overall it was a very pleasant experience and can wholeheartedly recommend them."

3 months ago

Google review

Mark D G

Mark D G star-alt star-alt star-alt star-alt star-alt

"Big thank you to Ray and the team, absolute pleasure to deal with! Smooth transaction, excellent communication and collection day was a breeze. Thank you!"

4 months ago

Google review

Jack Medhurst

Jack Medhurst star-alt star-alt star-alt star-alt star-alt

"Ray and the team are just what you need when buying a car. Nothing is too much trouble, prompt communication and turn around. Probably the most chilled experience I’ve had when buying a car. I received better service with Hertford Car Company than when we bought a brand new car off a main dealer less than a year ago. Thank you!"

4 months ago

Google review

Leona O'Hale

Leona O'Hale star-alt star-alt star-alt star-alt star-alt

"Sold to HCC - found them very fair and reasonable to deal with, all proceeded as agreed. Would buy or sell with them in future. Excellent service."

4 months ago

Google review

Richard Price-Walker

Richard Price-Walker star-alt star-alt star-alt star-alt star-alt

"Had been looking for my next car for a while as existing was 20 yrs old but still reliable. Saw a good deal at Hertford Car Company on Autotrader (It's a bit out of the way). Did quite a bit of research and spoke to Ray who gave me good clear information on the phone. Booked to view and went with old car Was given plenty of time to have a good look all over..." Read more

5 months ago

Google review

Dan Maloney

Dan Maloney star-alt star-alt star-alt star-alt star-alt

"Great guys to deal with. Ray sorted everything 👌"

5 months ago

Google review

Marcus Rayner-Ward

Marcus Rayner-Ward star-alt star-alt star-alt star-alt star-alt

"Just wanted to say a big thank you to Ray and the guys at The Hertford Car Company. Ray was very helpful on the phone. Sent me vids when requested. His prompt communication was very reassuring. The car is fantastic, just what i was looking for. The guys went above and beyond, picking me up from the local station with the car. after an inspection, they were g..." Read more

5 months ago

Google review

Adam Burn

Adam Burn star-alt star-alt star-alt star-alt star-alt

"Best experience buying a car i've had so far. The guys at Hertford Car Company gave me a fantastic deal and i couldn't be happier with my new GLE. I would highly recommend!!"

5 months ago

Google review

Tim P

Tim P star-alt star-alt star-alt star-alt star-alt

"First time dealing with Ray and what a great company this is !! A Stat service highly recommend"

5 months ago

Google review