Facebook 
Endorsal 
Yelp 
Google 
Sergio G.
Victorville, CA
Darren M.
Alta Loma, CA
"I despise car salesmen, so I shop through internet sales. Normally there is no BS this way. Not here though. I have a specific model and color I want. Instead of saying we don't have it they say we can get it. Until you say ok get it. The old hand you over to the old pro salesman then comes into effect where this guy thinks he is going to sell you sand when..." Read more
7 years ago
Cha Cha M.
San Diego, CA
"They are thiefs! My elderly father went here for a hesitant motor when turning a corner... $1,000 later, they did everything from rotate tires to flushing out radiator to changing transmission fluid!!! Nothing to address the problem I called and spoke to the manager. His excuse was the dealer recommended these items. I asked him not to mention to my da..." Read more
7 years ago
Cha Cha M.
San Diego, CA
"They are thiefs! My elderly father went here for a hesitant motor when turning a corner... $1,000 later, they did everything from rotate tires to flushing out radiator to changing transmission fluid!!! Nothing to address the problem I called and spoke to the manager. His excuse was the dealer recommended these items. I asked him not to mention to my dad I..." Read more
7 years ago
Eric W.
Hesperia, CA
"What a joke worst dealership I have been to I have purchased cars from them before never ever again.This service dept has the worst customer service.Went in on a saturday to have wifes oil changed in her car expected to wait about 2hrs because it was a saturday.Walked in no one help me asked someone if I could get my car serviced for oil change,they told me..." Read more
7 years ago
Eric W.
Hesperia, CA
"What a joke worst dealership I have been to I have purchased cars from them before never ever again.This service dept has the worst customer service.Went in on a saturday to have wifes oil changed in her car expected to wait about 2hrs because it was a saturday.Walked in no one help me asked someone if I could get my car serviced for oil change,they told me..." Read more
7 years ago
Clinton B.
Hesperia, CA
"My first Toyota served me very well for 15 years, so as it began to give out, I was in the market for another one. I was in the market for a specific "certified, pre-owned" vehicle with a long list of options, and Valley-Hi had that vehicle on their lot. I was easily able to buy it at a very fair price - I even checked with sites like Edmunds and T..." Read more
7 years ago
Clinton B.
Hesperia, CA
"My first Toyota served me very well for 15 years, so as it began to give out, I was in the market for another one. I was in the market for a specific "certified, pre-owned" vehicle with a long list of options, and Valley-Hi had that vehicle on their lot. I was easily able to buy it at a very fair price - I even checked with sites like Edmunds and TrueCar t..." Read more
7 years ago
Lou R.
El Cajon, CA
"Absolutely the worst Toyota dealership you can go to but the problem is there's only one Toyota dealership in this area. The worst service unfriendly people I've ever dealt with, so unprofessional this has to be a management issue. How they talk to you it has to be a management issue if the management was better they would not talk to you this way."
7 years ago
Lou R.
El Cajon, CA
"Absolutely the worst Toyota dealership you can go to but the problem is there's only one Toyota dealership in this area. The worst service unfriendly people I've ever dealt with, so unprofessional this has to be a management issue. How they talk to you it has to be a management issue if the management was better they would not talk to you this way."
7 years ago
Creeg M.
Los Angeles, CA
"I made an appointment for 5000 mile service on my new Toyota it took 3 1/2 hours and they did not even wash the car this will be my last time I will go there I will drive to Ontario and try that dealer pretty sad"
7 years ago
Creeg M.
Los Angeles, CA
"I made an appointment for 5000 mile service on my new Toyota it took 3 1/2 hours and they did not even wash the car this will be my last time I will go there I will drive to Ontario and try that dealer pretty sad"
7 years ago
Donna F.
Victorville, CA
"Unfortunately I was not very happy with my last visit, not because of my service advisor, Laura was very nice and helpful. I had a issue with my back window exploding while having the defrost on, I replaced the glass, then I received a letter from Toyota Manufacturer saying if this happened please bring your vehicle to your local Toyota dealership, so I did..." Read more
7 years ago
Donna F.
Victorville, CA
"Unfortunately I was not very happy with my last visit, not because of my service advisor, Laura was very nice and helpful. I had a issue with my back window exploding while having the defrost on, I replaced the glass, then I received a letter from Toyota Manufacturer saying if this happened please bring your vehicle to your local Toyota dealership, so I did..." Read more
7 years ago
Mimi W.
Los Angeles, CA
"My family and I had the worst experience of our lives here. We were treated so disrespectfully that I was literally in tears when we left. The only two employees here with any type of heart or conscious were an internet sales guy named Kamal and a sales rep named Thomas Grundig. Everyone else was either extremely incompetent or just lying through their teeth..." Read more
7 years ago
Mimi W.
Los Angeles, CA
"My family and I had the worst experience of our lives here. We were treated so disrespectfully that I was literally in tears when we left. The only two employees here with any type of heart or conscious were an internet sales guy named Kamal and a sales rep named Thomas Grundig. Everyone else was either extremely incompetent or just lying through their teeth..." Read more
7 years ago
Kate F.
Glendale, CA
"After discovering that the starter battery for my 2007 Camry was not keeping a charge, and that only a Dealership (Valley-Hi Toyota) could handle that--I made arrangements to have the battery replacement done. This involved AAA picking up and towing the car to this location. The AAA driver was more than prompt and got my car onto the flatbed truck-tow car in..." Read more
8 years ago
Tyler M.
Apple Valley, CA
"I wish I could give negative stars. Very shady business practices conducted here. One of the main people is the sales manager Larry Ojeda. He is a nasty person with no integrity or ethics. He will go back on contracts after they are signed under the guise of "your trade in wasn't good enough" for the money we gave you. They want to write you up for a..." Read more
8 years ago
Tyler M.
Apple Valley, CA
"I wish I could give negative stars. Very shady business practices conducted here. One of the main people is the sales manager Larry Ojeda. He is a nasty person with no integrity or ethics. He will go back on contracts after they are signed under the guise of "your trade in wasn't good enough" for the money we gave you. They want to write you up for a higher..." Read more
8 years ago
W I.
Victorville, CA
"If I could give them negative stars, I would. Brought my car to get an oil change. I was here at 7am. It is correctly 10:30am, and no car yet. 3 1/2 hours for an oil change."
8 years ago
W I.
Victorville, CA
"If I could give them negative stars, I would. Brought my car to get an oil change. I was here at 7am. It is correctly 10:30am, and no car yet. 3 1/2 hours for an oil change."
8 years ago
Laura R.
Hesperia, CA
"The service here completely stinks! You make appointments, but the service department never delivers! We have bought multiple vehicles here. We were always pleased with the experience in regards to buying Toyota!"
9 years ago
Ashley C.
Corona, CA
"Worst customer service I have ever experienced at a Toyota! Will never return to this location. Went in around 345 for an oil change, was sent to Laura marble to discuss what I needed. First words out of her mouth "well I'm about to be off so let's make this quick" umm excuse me but if you were that worried you should've sent someone else over to hel..." Read more
9 years ago
Ashley C.
Corona, CA
"Worst customer service I have ever experienced at a Toyota! Will never return to this location. Went in around 345 for an oil change, was sent to Laura marble to discuss what I needed. First words out of her mouth "well I'm about to be off so let's make this quick" umm excuse me but if you were that worried you should've sent someone else over to help me! Th..." Read more
9 years ago
Manny M.
Apple Valley, CA
"To bad there is no zero start horrible service sales representatives are clueless of what they're doing i lol rather drive to San Bernardino into an other dealership or anywhere else but here make yo self a favor and don't go here worst experience ever had"
9 years ago
"My wife had a 230 appointment today. She called if she can drop off early and was told yes. At 1215 she drops of with Laura the service writer. I guess miss Laura was about to go to lunch when my wife dropped off. She expressed her discontent by throwing her pen on the desk and displaying irritable behavior. Very childish, immature, and unprofessional. We'll..." Read more
7 years ago