Endorsal Harry
Blue
"Efficient message taking, respond to our requests quickly, pleased with service so far."
5 years ago
Neil Andrew
"Answer.co.uk (owned by JAM) is a good service, easy to set up and doesn't require much input. Definitely helps with filtering out sales calls. However, I've gone with 4 stars not 5 because over the past few months I've noticed the quality of the transcribing really slipping. Many times company names are collected incorrectly, or complete messages aren't tak..." Read more
5 years ago
Dominic Palmer
"Good reliable service"
5 years ago
Paul Kingham
"Good flexible service."
5 years ago
Kyle
"Very easy to set up. Gives our clients the reassurance of 24/7 phone availability. Occasionally charged for the odd sales call..."
5 years ago
Ben Henderson
"Always nice and professional service. Occasionally the operators stumble over pronouncing the word 'repose' and instead call our company Response Creative. But on the whole very happy with the service and love the pay as you go."
5 years ago
Sam Butler
"Good experience so far; a few times the phone hasn't been answered as quickly as I'd have liked or there have been spelling/transcription errors when taking details like names or email addresses in the message, but otherwise it's a fantastic service with a flexible and affordable billing model."
5 years ago
Jo Samuels
"An easy service to set up and use, excellent account management with prompt messages. I would give 5 stars if messages could be more detailed."
5 years ago
Hannah Daragon
"I use the service for my business and it works very well"
5 years ago
John Pearson
"generally the service has been very good. We have had a few issues around what should and shouldn't happen but they have always been helpful in resolving. Overall I would recommend their services."
5 years ago
Joanna Beavan
"Great for when I don't have time to answer every call. Never miss a message and can stay on top of my enquiries."
5 years ago
Practice Manager Shangeetha Kahir
"Staff can be trained to answer the call with better telephone manner. would be really nice for staff to advice the called if they call within the core hours that they need to call the other surgery number to educate patients. On the high note; staff are efficient in taking calls"
5 years ago
IT Wizards
"Generally very pleased with the service, have had a few customers mention the callers are sometimes not very friendly when answering the calls"
5 years ago
Lorraine
"Have been using the service for several months and would recommend. This service means I no longer miss any of my important business calls as the phone is answered by this professional service. Messages are relayed to me via text and email so means I am able to return the calls and the pricing is very good."
5 years ago
Melis Efstathiou
"Good for the price"
5 years ago
Colin Scott
"A good service at a sensible price. Does what it says on the tin without any extra."
5 years ago
Chris
"Cost effective answering service, no problems so far."
5 years ago
Jake Pearson
"Great stepping stone for new businesses."
6 years ago
Lawrence
"Ok eight times out of ten, although companies and names are invariably passed on incorrectly in messages, which can be a pain."
6 years ago
Anna
"A reliable service"
6 years ago
Justin T
"Good service at a reasonable price point."
6 years ago
michael
"does the Job."
6 years ago
David Norman
"the service is good and the staff are very polite. However the price has gone up recently and it is not possible with the basic package to collect email addresses."
6 years ago
TR
"Seems to work well and am happy with the service. Customer service behind the scenes is very good too."
6 years ago
"Very good service. The reason I'm only giving 4 stars instead of 5 is that the answering service team should include taking down the email details. The service only takes down name, company and telephone line."
4 years ago