Endorsal Lesley Jarvis
Martin Hannam
"Very good & reliable service, has made a major difference to how my small business is received by current & potential customers, I could not run my business as efficiently without the support of this company."
2 years ago
Chris Bradbury
"I have been using answer.co.uk for the past 3 months and use the service as a overflow/out of hours answering service and so far it has been working well"
2 years ago
Russell Grimshaw
"Good reliable service. Very occasionally general calls are routed to the wrong individual rather than the default user, but other than that a great service."
2 years ago
Rob G
"The service from Answer.co.uk ticks all the boxes for a small business that wants their calls answered professionally. Easy to setup dashboard and very good value for money. Easy to block persistent sales calls - and even refunds provided for these types of calls so credit isn't wasted. Great pay as go service that is a significantly smaller investment t..." Read more
2 years ago
James
"Only had one stumbling block which required a conversation with an actual member of staff (rather than using the website) regarding the 'welcome message' when the phone is being answered. Apart from that it has been faultless and very cost efficient."
2 years ago
Paul Godfrey
"I would recommend this service as it is very economical and preferable over an answerphone message."
2 years ago
Henry
"very useful to manage my inbound calls as I'm rarely available to take unscheduled calls. The customer at least gets to speak with a person. And I can customise the style of reply depending on my work load."
2 years ago
Nick Rink
"Have been using Answer.co.uk for quite some time now. The service has freed up a lot of time that I used to spend fielding nuisance calls, but also provides very quick notifications when calls come through from customers or potential clients. The web admin is pretty simple to use and costs appear to be very competitive for this type of service."
2 years ago
John Mansell
"very good service only criticism is that I get to many spam calls"
2 years ago
valcore ltd
"I would give these guys 5 star albeit for one little niggle I have and that is with the auto top up facilities. I have moved over to paying by Direct debit but when I run out of credit I have to go online and top up, not always possible if I can't get online. I have no doubt that this will get ironed out though as they have great customer service. Thanks..." Read more
2 years ago
Ali Walsh
"Answer.co.uk has been very good. Telephone calls are handled very quickly and the staff are polite. My one reservation would be that I'd like to be able to have an option on the website where there would be a variety of answers the call handler could give depending on the question asked by the customer. For example, if the caller needed to know the locati..." Read more
2 years ago
Tom Scott
"For a small business it is vital to have the phone answered by a real human being when I am out of the office or on another call. Answer.co.uk does that and quickly sends through a message by text and email. I've found it to be a reliable service and would happily recommend."
2 years ago
Riz Wasti
"Answer.co.uk is perfect for our requirements. It only looses one star due to the fact that on occasions the messages that come through to us are have misspelt names. Apart from that it works well, we get messages promptly and we are happy to continue to work with them"
2 years ago
Paul Matthews
"Maybe slightly pricey per call but a reliable service which is easy to use and works well for my business"
2 years ago
Lara Omoloja
"I'm really pleased with the service we get from answer.co.uk."
2 years ago
Russell Kane
"Professional, secure & 100% reliable answering service."
2 years ago
Roger Oliver
"The service is generally really good. Great for smaller businesses and very cost effective. It was a shame there was a disappointing lack of communication with customers during their fibre/telecoms issues on 16/2/15, causing a lot of unnecessary concern for those who were aware of the (albeit temporary) unavailability of the phones and sites and potenti..." Read more
2 years ago
Paulette
"I like being able to have a telephone presence in the office when I am away and receive texts or emails so I do not lose sight of important calls."
2 years ago
Julie
"We have been using Answer.co.uk for around 3 years now. Service is great value for money."
2 years ago
RJ
"The online portal is great, easy to update call credit, etc. When I have had to contact someone the response has been really fast."
2 years ago
Gildas Jones
"Answer.co.uk provides a human point of contact for our customers even when the office is closed. This is a very useful service that I will happily recommend to others."
2 years ago
Jamie Seviour
"Overall a very good experience. We have had one or two of our clients comment that the call was "intensive" but these are very much in the minority"
2 years ago
Ian Roberts
"Good customer service"
2 years ago
Nicky Somers
"I have been very happy with Answer.co.uk and have moved many of my clients over to the service. It is simple to set up and easy to use. My reason for giving four instead of five stars though is that I manage a number of client accounts on their behalf and in order to do so I need to keep logging in and out using their various log ins. It would be useful,..." Read more
2 years ago
"I have been using answer.co.uk for over 6 months and really impressed. It saves me employing someone in the office full-time when I am away. They offer a 24/7 service and I get the messages straight away by e mail. Occasionally they make a few spelling mistakes but I can deal with that"
2 years ago