Endorsal John Holder
James Cole
"This basic answer service is ideal for a small business giving the reassurance of all calls being answered 24/7 at a sensible price."
3 years ago
J.T.
"Our company has been using answer.co.uk for more than a year now. The phone answering has been efficient and I am satisfied, especially given the small price per call (currently �1 per call). It's currently a good value for money. However, a few improvements could be made: - Having the possibility to block certain callers - Enhance spelling of caller's nam..." Read more
3 years ago
AKay
"Call center based, and a little robotic, but we never miss a call"
3 years ago
Paul Matthews
"Admin interface slightly clunky, fairly pricey per call but on the whole satisfied"
3 years ago
Emmanuel Kavuma Lubowa
"Answer.co.uk, gives a professional and very good, satisfactory service in handling calls i would recommend them to anybody wishing to secure this kind of service. Emmanuel"
3 years ago
Sue Maniscalco
"The more information you give the better the service. Good precise messages left for all our staff. Would recommend this service to all small businesses."
3 years ago
Rob
"We use answer.co.uk as our primary contact for our advertised number as we're often out and about and unable to take calls personally. Calls are always answered very quickly with our company name. Could possibly do a little more to filter out sales calls (people trying to sell us services) but we do only subscribe to the basic service."
3 years ago
David Horwell
"This company does what it says on the tin, they answer promptly and efficiently. They pass on messages by your preferred method e.g. text or e-mail or both. They take instructions via a Dashboard on their website and you can view your messages there too. It is all reasonably simple. The great thing for our business is that it works 24/7."
3 years ago
Karen Kilminster
"So far i have no complaints about the service. I am very pleased."
3 years ago
Wendy Norman
"If you just need brief concise messages, the service is perfect."
3 years ago
Harry Martin-Dreyer
"generally good. sometimes a little slow to answer and some of the staff could be more professional."
3 years ago
Ben R
"Works, very well. When I've tested it myself, the call has usually been answered quite well. If you don't receive any calls in 30 days, you need to phone in to keep your account active, and also if you're outside the UK/EU, you still need to pay VAT which is unfortunate. However, it is a good service and I would recommend it to others."
3 years ago
Barry Hunt
"Useful service, but annoying that they charge for sales calls."
3 years ago
Michael Fisher
"Great service. Answers don't always take down names etc correctly but always get the message with the correct number."
3 years ago
A Hunt
"All calls are answered in the UK by trained staff. This beats using a voicemail service hands-down."
3 years ago
Edward Howard
"Quite good although occasionally they take numbers down wrong so would be useful if they could record the number caller is using."
3 years ago
Jon G
"Very useful call-answering service. We have used answer.co.uk for several years. They provide a professional service when answering the calls for us (when we're not in the office to answer the calls ourselves). We love the fact they charge per call - rather than a minimum monthly rate."
3 years ago
Ike Khan
"Overall a great service. The only issue has been the way sales called are dealt with but none the less a very good service,"
3 years ago
William Coles
"Good value answerphone service - Just pay when someone leaves a message. Answerphone staff are very professional"
3 years ago
David
"Mostly good service....some calls missed but like pay as you go scheme. Ideal for contractors."
3 years ago
Simon Whittam
"The Answer.co.uk system helps give us a professional back-up whenever we're tied up on the phone, or out at meetings and ensures we never miss a call."
3 years ago
SSAFA Avon & Severnside
"The company provides a rapid response to telephone callers putting them directly in touch with us."
3 years ago
Joe Quilter
"Overall very happy with the service. Would like to extend the service for agents to give passwords out to our system through a portal we supply, but have not really received a 'willing' response."
3 years ago
Altius Capital
"I really do like using Answer.co.uk and only have one gripe. When you use the texting update for changing your stauts you get charged 16p per text. One month cost me �7 so ive stopped using that service."
3 years ago
"This has to be the cheapest service around, but with 24/7 manned service it's exceptional value for people who need the extended hours. Sometimes the message is garbled, whether misheard or mistyped I don't know, but as the number to call back is good that's no disaster. Obvious wrong number calls are credited back promptly, hence my buying more credits afte..." Read more
3 years ago