Endorsal Helen
Tony Minides
"The interface for managing the messages is messy and very confusing. The calls are always answered promptly."
8 years ago
Kevin Williams
"The Jam service is great for a start up business and very good value for money. We are looking forward to when we are at a stage when we can opt for Pure Jam.......not quite there yet."
9 years ago
Daniel Whittaker
"Been using Answer.co.uk for about one year now. They have provided me a simple service that works and allows me to get on top of any messages. I'm happy and would recommend to others."
9 years ago
heidi
"Mostly a good experience - they answer the phone quickly - I know because I've tested it! A friend called and said they got a grumpy person, but that's the only bad experience I've had. Free credit if you refer someone, emails straight away when someone calls and a message is taken. Numbers captured by the system even if the customer chooses not to give it...." Read more
9 years ago
Emma Graham
"On occasions clients calling have told us that the person answering was vague and unhelpful. But the majority of the time they have been very good."
9 years ago
SD
"This is a useful digital answering service. The concept and the tech work well. The UI of the dashboard needs improving and the cost for lower volume calls could be better. But overall pretty good."
9 years ago
Wendy Eaton
"Good reliable service. Calls are answered efficiently and professionally."
9 years ago
Sarah Watson
"I've been using answer.co.uk for over a year now and find they offer a good service. They answer the calls promptly, politely and send messages immediately via both email and text. It's really easy to set-up and use, it's hassle free and the charges are also very reasonable."
9 years ago
Samiur Rashid
"Overall service is satisfactory. However, in few cases email given by the callers found incorrect."
9 years ago
Jon C
"Starting a business alongside a full time job can be time consuming so I've found this service very handy in making sure messages are taken in a professional manner and giving the image that someone will always pickup the phone no matter what. My only issue is the rare occasion when I get a message through of someone who wouldn't give any details. This isn'..." Read more
9 years ago
Sameh Abdelaziz
"Good professional service after a year now of trying them. Thanks for the nice service!"
9 years ago
Charlie Harknett
"We have found Answer.co.uk a great addition to our business. It has enabled us to make better use of our own time without having the worry of missing call and potential business."
9 years ago
Zoe Warrilow
"Great service. Very useful when you aren't in the office all the day. Clients like to have a personal service rather than just voicemail. Works really well for us as we're not always available to take calls."
9 years ago
M Skelton
"Super-professional and stress-free telephone service from Answer.co.uk. Really impressed so far (9 months), and will continue to use them for the foreseeable future."
9 years ago
Gildas Jones
"We find Answer.co.uk to be a very useful service that provides a human voice on the end of the phone when we can't. It improves customer relations and is far superior to a robotic answering machine."
9 years ago
Stuart Chambers
"I only have a small number of calls coming throught the answer.co.uk service but the calls I do get are all answered promptly, messages are delivered almost immediately and my account manager has always replied quickly to any queries I have and dealt with them effectively. Answer.co.uk's systems are simple to use and their communication is good."
9 years ago
Paul Crabtree
"Answer.co.uk is easy to set up and very reasonably priced compared to other phone handling services we have tried in the past. We have had good feedback from customers who have dealt with their operators and everything seems fine 6 months in."
9 years ago
David
"We are on a Pay as you go account and it works well for us to cover periods when we have no one available to answer the phone."
9 years ago
Linda Humphries
"I would recommend this service. It's 24hr answering (whether you need it or not - but comes in handy when you leave the office at 5pm, and someone still thinks you must be there at 6pm!). Its a flexible service which comes at a good price point depending on your volume. If there's any issues or problems, the Account Manager responds quickly, so I'm satisf..." Read more
9 years ago
Dawn
"Our customers receive a good and reliable service from Jam and our on call developers find that Jam have collected adequate details for them to be able to progress the issue with our customer. Any issues that we have are swiftly resolved with an example being that we were overcharged by a small amount on the latest invoice, which was credited back to our ac..." Read more
9 years ago
Vicky
"I'm pretty pleased with the service provided and I think it's good value for money."
9 years ago
Jimbo
"If you are looking for flexible phone answering system this is certainly one recommended. Calls are answered efficiently only at times is the message (mainly name or caller) not picked up properly."
10 years ago
Small business owner
"It is a great way to present a professional image to clients. As a trainer/consultant I am often delivering training or on-site with clients throughout the day and unable to take my calls. The service enables all of my existing clients and potential new clients to be answered in a professional manner by an individual as opposed to my answer machine."
10 years ago
Jennifer Campbell Kirk
"I find Answer.co.uk very useful as a small business where I do not have to worry about taking on staff to answer my calls. Answer.co. uk ensures I do not miss a vital call and email me straight away so I can follow up quickly. I also find that as it is a pay as you go service I am able to budget. The minimum top up amount I have to spend has recently gone u..." Read more
10 years ago
"Using Answer.co.uk has made my life so much easier as a small business owner it can be really difficult to cover when people are ill or its holiday time and I think its terrible when a business misses the phone. Answer.co.uk are the perfect solution and really cost effective. There can be small mistakes such as a persons name or company name that is not rec..." Read more
8 years ago