Endorsal Mark W
Daniel Buchan
"Answer.co.uk has enabled us as a company to become more efficient and leverage our time to provide a successful service to our clients. The information provided during calls is accurate and the PA's are friendly and helpful - we would happily recommend Answer.co.uk to other companies."
2 years ago
F. Major
"Being a small team, its not always possible for us to answer the phone, being in and out of meetings etc. answer.co.uk gives us more freedom and less worry, knowing that someone is on the end of the phone to answer our clients calls. The web app allows us to login and see calls that have been taken and our account balance. Overall we're very happy with the s..." Read more
2 years ago
Anne-Marie Medjber
"Great service and good customer support when I'm looking for assistance"
2 years ago
Sarah
"Good service and good support"
2 years ago
Paul
"As far as I know all is fine. I've had a couple of clients "complain" but i'm thinking it's more their character than the answer.co.uk call handlers! Much cheaper than other call systems (one quoted me �50+vat per month PLUS �1,50 per call!"
2 years ago
Kevin Chalk
"I have used Answer.co.uk for a couple of years now and overall I am very happy with the service. Clients say it is a big improvement on an engaged tone or worse - the dreaded answer phone recording."
2 years ago
Louise
"If you need cost effective call answering and handling then I recommend Answer.co.uk. It does not have all the frills of its competitors but it provides all the requirements at a good entry level."
2 years ago
BL
"Good service that is working well for us. Could perhaps work harder to filter out sales calls of which we get quite a few although the 'mark as a sales call' option and block number works well. Perhaps a lower charge for taking sales calls (or partial refund) when marked as a sales call."
2 years ago
Amanda Colley
"So far only but good experience, thank you for all your help and for being so quick to reply to any questions."
2 years ago
Abid Hussain
"Most of the girls answering the calls are very good"
2 years ago
Stylish Lace Wigs
"I love that you can use a pay-as-you-go service, considering many of the other companies are pay monthly - useful for when I go away or I am in meetings for the day"
2 years ago
CH
"Calls always answered promptly and messages transcribed well"
2 years ago
Emilia S
"I would recommend their answer service to any company receiving too many calls for them to handle. Personalised greetings and helpful! Also communication with them has been really easy and simple. Our customers are happy!"
2 years ago
Mark Rainey
"very happy with the service I receuve"
2 years ago
Craig Hudson
"The flexibility and simple method of controlling the answer messages are excellent. I've given 4 Stars because I have had a couple of close, regular customers feed back to me that on occasion the "receptionist has been a bit cold" - but I've also had feedback saying "your receptionist is cheerful today." This makes me think that there is a little inconsisten..." Read more
2 years ago
WATER HYGIENE SOLUTIONS LTD
"Great service but sometimes the messages are a little confusing with poor details. They aren't however specialists and don't know our niche market place so overall very happy with the service they provide. I'm sure more "normal" businesses would find them FANTASTIC!"
2 years ago
Chris Holland
"Good value for money. I do feel as though a more personal touch to speaking to my customer. But overall still good."
2 years ago
African Activities CIC
"First year using Answer.co.uk Very good service overall. Only problem we have sometimes is we ring the caller back not really knowing who they are as the spelling of names and schools can be very obscure - could be improved if they asked the caller to spell out their name rather than guess."
2 years ago
Chris Anders
"Good and reliable service"
2 years ago
James
"We have had a good service from Answer.co.uk"
2 years ago
Nigel Smith, Life after Sport
"Good service"
2 years ago
Mr Worthington
"fine, but the operatives often fail to spell names correctly which can be confusing."
2 years ago
Graham Nockels
"Friendly and simple service. Very helpful."
2 years ago
Darrell Monteith
"The system provides low cost, no frills answering but with little or no interest in the issues of your business, also the credit replenishing systems needs improvement and the calls received in error are all charged for."
2 years ago
"Reliable and efficient service provided in general. Sometimes the messages passed on are a little sketchy or incorrect (ie names etc) but in the main a positive experience and reasonable value for money."
2 years ago