About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Tomasz Szpunar
Claudia
"My experience with Carsa has been nothing short of a nightmare. I purchased a car that was defective from the start, and despite multiple attempts to get the issue resolved over the last 9 months, they have done absolutely nothing to fix it. The car is still broken, and I’m left with a useless vehicle. What makes this even worse is the downright rude and un..." Read more
9 months ago
Tomasz S
"AVOID AT ANY TIMEExtremely Dissatisfied with Service and Vehicle QualityI purchased a car from Carsa in June 2024, and unfortunately, my experience has been nothing short of disappointing. Upon purchasing the vehicle, I quickly realized that the air conditioner was broken, and the brakes were also faulty. This raised serious concerns about the quality of the..." Read more
9 months ago
linda summers
"After sales you get ignored they don’t want to sort out your problems once you have bought your car. Your not important anymore absolutely disgusted with them "
9 months ago
Danielle
"Enquired online for how much they would give me for a part exchange, fill in the form for them to say 'they couldn't do this online and someone will ring' literally 10 seconds later I was being contacted. I didn't answer and for 4 solid days they ring me around 5-10 times a day. I blocked the number but I am constantly getting voicemail notifications and whe..." Read more
9 months ago
Miss Fellows
"Awful company. Reserved a car 10 days ago. Awful communication as to when the car will be ready, we've had to keep contacting them ourselves. We were told it would be at our local carsa last Friday and then never turned up. It's apparently still in prep... so there is certainly something wrong with the car that they're not telling us. They also gave us a q..." Read more
9 months ago
Jonathan Taylor
"The buying experience was fraught with difficulty, mostly promises not being met. We agreed on the ticket price on the proviso that, two new front tyres would be fitted, one alloy wheel would be refurbed and a full MoT would be provided. The salesman agreed all of these points with the sales manager. We also agreed to buy alloy wheel and tyre warranty on t..." Read more
9 months ago
Henzii
"If I could give Carsa zero stars, I would. I purchased a Polestar 2 from them, only to find out immediately after driving off that the heating didn’t work. They attempted to fix it, failed, and then sent it to Polestar, who advised it would take a month to repair. By this point, I had already traded in my car to Carsa, leaving me in a difficult position. W..." Read more
9 months ago
Roy T
"£99 Deposit to secure vehicle, no problem with that as this was the car I really wanted. Steve assured me LC70 TTE was a great car and would be washed & valeted and that @#^* would 'take care of us'. Arrived at Bolton to find the BMW in a very poor condition due to many miles of motorway grime. Stone chips to the bonnet & rubber door seal sticking out of..." Read more
9 months ago
Lindley Nel
"Make sure you know everything about the vehicle you are purchasing ... don't fall for the second-hand car dealer sales pitch."
9 months ago
SG
"We had an Electric car transferred to the Bolton branch to look at. On arrival the car was dirty, more than just a few days of dirt with takeaway packaging in the glove box. We wasted over two and a half hours trying to buy the car on PCP. After giving some details the salesman went upstairs to run a soft search to determine the APR. When he returned he came..." Read more
10 months ago
VSpi
"Don’t expect to get your £200 deposit back easily if the car isn’t like you expected (to bring it to local branch). Still trying to get it back from them despite being advised it’s fully refundable if you don’t like the car. Be cautious! "
10 months ago
Bleu Long
"We purchased a car from the towcester branch on 7/2/25, within 5 miles of driving the car away it developed a fault which turned out to be a major engine fault with the car in repairable ( was supposedly ok going thought the 240 point check 🙄) it took 1 week for the fault to be diagnosed and a further week to organise a refund…. The staff are so unprofessio..." Read more
10 months ago
Mr Derek Woollestone
"Further to the review given by my husband, Derek Woollestone, on 15.1.25, we would strongly advise anyone against buying a car from Carsa!! They might well have had my husband's blood on their hands, as our BMW225XE Hybrid failed to transfer from electricity to petrol on the very dangerous A 47!! Carsa obviously do not check their cars prior to sale, and my..." Read more
10 months ago
Mr Derek Woollestone
"Further to the review given by my husband, Derek Woollestone, on 15.1.25, we would strongly advise anyone against buying a car from Carsa!! They might well have had my husband's blood on their hands, as our BMW225XE Hybrid failed to transfer from electricity to petrol on the very dangerous A 47!! Carsa obviously do not check their cars prior to sale, and my..." Read more
10 months ago
Grimes
"Terrible Experience – Avoid Carsa at All Costs I would strongly advise against purchasing a vehicle from Carsa. My experience with them has been nothing short of disastrous, and I feel completely misled and taken advantage of throughout the entire process. I bought a car from them in June 2024, and from day one, the car had persistent electrical faults that..." Read more
10 months ago
Grimes
"Terrible Experience – Avoid Carsa at All Costs I would strongly advise against purchasing a vehicle from Carsa. My experience with them has been nothing short of disastrous, and I feel completely misled and taken advantage of throughout the entire process. I bought a car from them in June 2024, and from day one, the car had persistent electrical faults that..." Read more
10 months ago
Claire Long
"Avoid this garage at all costs!! Bought a car, with part exchange and as soon as we drove away from the garage the engine warning light came on and now it's a write off! Now without a car or a refund for the last 11 days, they're screening our calls, avoiding speaking to us and won't give us a full refund. The customer service has been disgraceful and it's t..." Read more
10 months ago
Claire Long
"Avoid this garage at all costs!! Bought a car, with part exchange and as soon as we drove away from the garage the engine warning light came on and now it's a write off! Now without a car or a refund for the last 11 days, they're screening our calls, avoiding speaking to us and won't give us a full refund. The customer service has been disgraceful and it's t..." Read more
10 months ago
Stephen Fitzsimons
"Recently bought a 2 year old MG3 from Carsa Bolton. Despite the website saying it was located there, it wasn’t. I paid a deposit and went to test drive and buy the following week. After nearly 2 hours and 3 sales pitches for add ons I was losing the will to live. I did spot that there was only 1 key and decided to sort after buying. Big mistake as no-one at..." Read more
10 months ago
Stephen Fitzsimons
"Recently bought a 2 year old MG3 from Carsa Bolton. Despite the website saying it was located there, it wasn’t. I paid a deposit and went to test drive and buy the following week. After nearly 2 hours and 3 sales pitches for add ons I was losing the will to live. I did spot that there was only 1 key and decided to sort after buying. Big mistake as no-one at..." Read more
10 months ago
Kim Chow
"The sales staff didn't notice my presence. I felt a little discriminated against. It was terrible service"
10 months ago
Jamal Chekour
"My advice to anyone how want to buy used car from carsa to avoid it ,because I had bad experience with them no only me but and others customers, I bought a skoda enyaq from carsa when I drove the car away the dashboard show a lot of faults, (car inspection need. Air back service requires, ) they said to me the service is done for the car but doesnot, I calle..." Read more
10 months ago
Kim Chow
"The sales staff didn't notice my presence. I felt a little discriminated against. It was terrible service"
10 months ago
Daniel Berry
"Shambles of an experience. The sales people don't seem to care. The dealership has no phone number so every call goes through HQ and you have to wait a long time to get calls back. When I did go into buy the car I said I would pay the balance by card before leaving. I then got there and they said they couldn't accept card which led me to have to go home agai..." Read more
10 months ago
"AVOID AT ANY TIME Extremely Dissatisfied with Service and Vehicle Quality I purchased a car from Carsa in June 2024, and unfortunately, my experience has been nothing short of disappointing. Upon purchasing the vehicle, I quickly realized that the air conditioner was broken, and the brakes were also faulty. This raised serious concerns about the quality of..." Read more
9 months ago