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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 4 star reviews only  

Mary Morris star-alt star-alt star-alt star-alt star-alt

"Friendly and businesslike "

2 months ago

Alex star-alt star-alt star-alt star-alt star-alt

"John was amazing, small issue with tyre but he sorted it quickly! "

2 months ago

LEVI star-alt star-alt star-alt star-alt star-alt

"I purchased a car from Carsa and it broke down 2 weeks after I left the show room. After a bit of back and forth eventually my car was changed for what I think is and even better car and Shabbs moved heaven and earth to make sure I left with my new car on the day all the staff are amazing I would just say they need to refine their process in case bazaar inci..." Read more

2 months ago

AvieMCR star-alt star-alt star-alt star-alt star-alt

"Mike at local office in Bolton v helpful. However Head office give out conflicting information. For example they advised car was located in Bolton to view, so we made the trip, actually car located in Cannock. "

2 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Jay at Carsa Cannock was extremely helpful. He worked with us to get the car we wanted, within our budget . "

2 months ago

Katelyn star-alt star-alt star-alt star-alt star-alt

"The people are very nice and helpful to talk to about what you are looking for in a car."

2 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great customer service from start to finish. "

2 months ago

Ravi Shukla star-alt star-alt star-alt star-alt star-alt

"Great company with good customer service and provided all the information I requested. However not giving them 5* is because it would be ideal to give all the hard copies in a Carsa folder or something rather than just handing them over and trying to sort them, Apart from that a smooth transition."

2 months ago

John Healy star-alt star-alt star-alt star-alt star-alt

"Was nt rushed. Happy with the service jess and mitch ga"

2 months ago

Fiona Omahony star-alt star-alt star-alt star-alt star-alt

"Well after a bit of a turbulent time to begin with ! Russ and his team Josh and Steve put things right . I appreciate there time and care and would highly recommend these guys . And not forgetting George and Debbie who helped with the car seat ! "

2 months ago

Ian Tunnacliffe star-alt star-alt star-alt star-alt star-alt

"Paul was upfront and lead me through the process to the best of his abilities "

2 months ago

Guest star-alt star-alt star-alt star-alt star-alt

"slick perforfance but you do need to have everything with you at pickup. nice staff"

2 months ago

customer star-alt star-alt star-alt star-alt star-alt

"It was straightforward and great experience with alot of helpful advice along."

3 months ago

Kizito star-alt star-alt star-alt star-alt star-alt

"Customer service was superb and the car purchased was as clean as a new one."

3 months ago

Sebastian Krystyan star-alt star-alt star-alt star-alt star-alt

"All information were included. Down point was that Car valeted not to best standards. Trying sell extra insurances and protection was not to our taste. Car had more scratches than expected for only one owner over 2.5 years."

3 months ago

SkinnyPete star-alt star-alt star-alt star-alt star-alt

"Felt very welcomed to the showroom, wait was a bit long all around but the service and staff were brilliant, very helpful and overall pleasant. Jakar was really helpful when it came to financing and explored a lot of options with me. Micheal made sure it was a fantastic send off. Very happy with the purchase would recommend!"

3 months ago

Barney Hawkins star-alt star-alt star-alt star-alt star-alt

"Staff were professional, friendly and helpful. No pressure. Car was well presented and everything ran to time. Purchasing process was hassle free."

3 months ago

Steve star-alt star-alt star-alt star-alt star-alt

"Great fast service all round from fast replies to picking car up was great only negative thing I will say is the state of the valet on the car wasn’t very good it was covered in polish that hadn’t been rubbed of and made it look a little scruffy other than that really good service "

3 months ago

karen smith star-alt star-alt star-alt star-alt star-alt

"Good service from John however disappointed with there not being a 2nd key and a wheel nut missing after your multi point check "

3 months ago

Kirsty stride star-alt star-alt star-alt star-alt star-alt

"Dealt with Harriet in head office and Jordan at southampton branch. Both very friendly and no pressure to purchase extras on top. Very easy and smooth car purchase "

3 months ago

Vicky Battye star-alt star-alt star-alt star-alt star-alt

"The Carsa Bradford site has been amazing, Bailey went above and beyond to get me a car that I wanted. There was some miscommunication with head office and she went out of her way to sort it out."

3 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Good buying experience despite a very busy showroom on a Saturday. John was very helpful in explaining all the necessary details. The car was in excellent condition however plug in hybrid was not charged before the test drive."

3 months ago

Majed star-alt star-alt star-alt star-alt star-alt

"The sales person in the Southampton branch, Rafael, was nice and helpful and made the process smooth. The only issue was that the car was supposed to be delivered to that branch the day before our appt. But we had to wait 90 mins on the day for the car to arrive."

3 months ago

M star-alt star-alt star-alt star-alt star-alt

"Overall my experience with Carsa (and Carsa Durham) was positive. They gave a very good valuation for my part exchange and stuck with the valuation when they saw it. The car I got was very good value and I am very happy with it overall. The only minor issue is that there was some small bodywork issues which I would have expected to be corrected. I can get..." Read more

3 months ago

Natalie star-alt star-alt star-alt star-alt star-alt

"Thank you for all your help today Hamza!! The experience may have started a little rocky, but you gave us the confidence that with your experience and honesty, we have taken away our perfect car. Great advice and service from you throughout, and we couldn’t have asked for a better guy to speak with to get our car from. Thank you!!"

3 months ago