Capterra 
G2 Kathleen W
Courtney F.
Social Media and Photo Intern, ChamberRVA
"Being able to clock in, out, and communicate with workers with general ease. It is a more organized way of running a business and defeats the purpose of emails which can get annoying."
7 years ago
User in Hospital & Health Care
"Easy to use. Good app for the most part"
7 years ago
Megan L.
Caregiver, Oak Park Place
"The app keeps scheduling very organized and makes staff communication easy and affective. However, helpdesk should be made open without logging in for those having login issues."
7 years ago
User in Financial Services
"Able to turn on/off notifications for the most part"
7 years ago
Dan M.
Executive Director of Revenue and Information Systems, AfterOurs Urgent Care
"null"
7 years ago
Verified Reviewer
"Once figured out it was easy to communicate with employees. They could ask for time off etc and track it"
7 years ago
Verified Reviewer
"The ability to schedule employees and chat within the team seems really useful for a remote team that doesn't see their manager too often."
7 years ago
User in Consumer Services
"It was easy to switch between the company schedule and my personal schedule. It was easy to request shifts off and have them approved all through the app or website. You could also post if you needed someone to switch a shift with you."
7 years ago
User in Restaurants
"I can access the full schedule quickly: I know when I’m working, who I’m working with, and what our specific duties will be for the day."
7 years ago
User in Outsourcing/Offshoring
"It's nice to be able to clock in from your phone, we have to be able to keep all of our hours at 40, and it is so nice to be able keep track and make sure that I won't be making my boss mad with unnecessary over time, haha!"
7 years ago
Jenny T.
President/owner, Majesty Maid
"Generally a good app that has helped both myself and employees get organized. It does get confusing when employees try to create custom availability and often the work chat freezes on me or just doesn't when I'm trying to reach my employees for an important matter. I will soon need to add another employee, however the price to upgrade to 6 employees will no..." Read more
7 years ago
Curtiss D. C.
"null"
7 years ago
User in Human Resources
"Intuitive interface, easy-to-learn and a relatively well-rounded scheduling tool for growing teams. WIW has been able to keep up with our company as it's grown from 1 city to multiple cities. We rely very heavily on the Scheduler feature, which until recently has been invaluable in allowing us to operate seamlessly. It allows us to set up multiple cities, mu..." Read more
7 years ago
Karen L.
Practice Manager, Santa Monica Pet Medical Center
"It's a simple and easy solution for scheduling. The managers Like being able to view on a computer , staff use the app to see their schedules."
7 years ago
ellen k.
owner, bakery
"Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock."
7 years ago
Adam C
"It is nice that I can customize each job and location by color to make it easier to see what I need as a 'manager'."
7 years ago
Administrator in Hospitality
"When I Work has an easy to understand structure and may be customized for your business needs."
8 years ago
Julia H.
Owner, Collision Cuisine
"The staff need more training Customer retention lessons too. I liked how it looks. Website is navigatable. Impressive expressive lookin g Add Ona are available"
8 years ago
Holly S.
Uptown Dallas Counseling
"Used to schedule my time for volunteering for an online service. Reminders for shifts would often come after the starting time (up to 24 hours) of the shift."
8 years ago
Jeanne A
"being able to choose hours and send time off requests."
8 years ago
Ashley Warren G.
"null"
8 years ago
Melinda J.
Office Manager, The Doctors Clinic
"Easy to follow for a big office or practice, but ours is a small office."
9 years ago
Enrico P.
"It is one of the best app but the Kiosk needs to be refresh and improve. It looks like a separate app and the time sheets are not clear as the competitors."
10 years ago
Scott P.
Prsident, Boshart Electric Ltd
"We really like the software and how our staff are able to access it from the field. What we don't like about it is in the main screen you have to click on each task to see where and what is scheduled. It would be better if a brief summary was shown on the home screen"
10 years ago
"I like the ability to schedule for several weeks out. The customer support was awesome, they even customized a plan to suit our needs. The ability to hibernate your account at no charge until you need again, as we are a seasonal operation."
7 years ago