Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

  Showing 1 star reviews only  

Edwin Chia

Edwin Chia star-alt star-alt star-alt star-alt star-alt

"1.5hrs wait time from this outlet."

2 years ago

Google review

Rae L

Rae L star-alt star-alt star-alt star-alt star-alt

"Stale as cardboard pizzas received an hour late and they absolutely do not honour their guarantees (in fact they revised their guarantee from late to 30mins late lol). Classified chicken did not use to look this calcified and lacking in onion or meat. Last time ordering from here and we strongly suggest you never order Domino's on special occasions (like X..." Read more

2 years ago

Google review

Nachosize

Nachosize star-alt star-alt star-alt star-alt star-alt

"like everyone else, order is never coming."

2 years ago

Google review

isabeL

isabeL star-alt star-alt star-alt star-alt star-alt

"Ordered at 1pm for delivery at 6pm on mother’s day. It is currently 7:19pm and the pizza is still not here yet. Customer service is taking so damn long to answer phone calls.Don’t order for delivery through the website ever."

2 years ago

Google review

666

666 star-alt star-alt star-alt star-alt star-alt

"Worst customer service ever. I ordered a small piece of pizza via Foodpanda and it took more than an hour to reach to my house when it’s just nearby. I received the text of getting a free pizza from them the next day, but when I tried to order it, it stated that I have to pay at least $15 in order to place an order."

2 years ago

Google review

Izzat Bustamam

Izzat Bustamam star-alt star-alt star-alt star-alt star-alt

"Ordered in advance for 6.45pm. I made the order at 12pm. Received item at 8pm. Started preparing my order at 6.45pm. Dominos does not even reply email or offer any compensation. Lousy management"

2 years ago

Google review

DiEnd3000

DiEnd3000 star-alt star-alt star-alt star-alt star-alt

"Ordered at 1741hrs, expected delivery at 1841hrs. Food havent arrived at 2041hrs and cant even get a refund as I cant get through their hotline."

2 years ago

Google review

Traveho Official (Traveho)

Traveho Official (Traveho) star-alt star-alt star-alt star-alt star-alt

"I order two hours ago and still did not receive my order !!!!!!!!!!! I cannot cancel and they are not responding to my calls !!!!!"

2 years ago

Google review

DKXY

DKXY star-alt star-alt star-alt star-alt star-alt

"Worst place to order a pizza. Takes more than 2 hours to deliver, takes 1 hour to get through hotline, and customer service officer couldn't give a care to help. Order if you enjoy waiting indefinitely and being on hold for 1 hour to get zero information from nonchalant call center staff."

2 years ago

Google review

nora samad

nora samad star-alt star-alt star-alt star-alt star-alt

"Worst place to order your pizza. I came before 6pm and was told to wait for an hour. Sit ouside and wait..even after an hour pass ..i still got to wait further. Defitnetly this place is lacked of manpower and management of Domino's is not looking into these issues. Although their pizza is one of my favourite, but I can't wait that long and its not the first..." Read more

2 years ago

Google review

andy ng

andy ng star-alt star-alt star-alt star-alt star-alt

"Always before ordering, the counter staff will tell u waiting time is 1hr 30mins or 2hrs. Even when there are no customers in stall"

2 years ago

Google review

Russell Russell

Russell Russell star-alt star-alt star-alt star-alt star-alt

"I do not believe for a fact that this outlet is busy 24/7. We are always trying to make an online delivery and the store’s status is constantly busy. I do not believe that they are much busier compared to a much smaller outlet in Bedok."

2 years ago

Google review

YG Teoh

YG Teoh star-alt star-alt star-alt star-alt star-alt

"Domino's is fast food right? Still don't know why it takes one hour to get my order :)"

2 years ago

Google review

Simon Lalloz

Simon Lalloz star-alt star-alt star-alt star-alt star-alt

"Worst experience ever. More than 1h30 delays for the delivery and still waiting… impossible to get the customer service or check the status"

2 years ago

Google review

Gil V

Gil V star-alt star-alt star-alt star-alt star-alt

"The worst pizza in all of Singapore."

2 years ago

Google review

SH

SH star-alt star-alt star-alt star-alt star-alt

"Made an order and the staffs forgot to send a missing item. Reached out via their contact us portal but no response was received. Poor accountability."

2 years ago

Google review

Neamul Kabir

Neamul Kabir star-alt star-alt star-alt star-alt star-alt

"Very poor service, disgusting service. Ordered pizza at 5:45PM, expected delivery time was 6:17 PM. After an hour the order is still processing, then I called customer care. Customer care told it will take another hour to deliver. Two hour for pizza delivery! Even a third class shop can do better than that. Worst service ever"

2 years ago

Google review

SGMakanGuide

SGMakanGuide star-alt star-alt star-alt star-alt star-alt

"Staff will ignore you and pretend you don't exist. Busy talking amongst themselves."

2 years ago

Google review

Pavel Semenov

Pavel Semenov star-alt star-alt star-alt star-alt star-alt

"Заказал три пиццы регуляр по 9.90, продавец без слов принял мои 50 баксов и выбил чек на +3 бакса каждую, сдачи вернул соответственно как за 4 пиццы. Отвратительный сервис. И да, они не говорят по английски. :("

2 years ago

Google review

alvin ho

alvin ho star-alt star-alt star-alt star-alt star-alt

"Ordered the pizza at 18.24 on foodpanda, told me estimated waiting time is 30 mins which will arrive at 19:00 latest. Gave them benefit of the doubt, at 20: 10, status was still in preparation. I do not think this is a food panda problem. The staffs in the area just do not care enough for remote customers. I will not order from them again because of this, ju..." Read more

2 years ago

Google review

-Mech-

-Mech- star-alt star-alt star-alt star-alt star-alt

"I've ordered twice from this specific outlet via the online website, not a single order has been on time. First order was 3 hours late, second order 1.5 hours late, with the GPS tracker leaving it at "Quality Checking" for 2 hours straight. Heavily recommend other pizza outlets, nothing that will be this late with the customer service line leaving you on ho..." Read more

2 years ago

Google review

Calvin Tan

Calvin Tan star-alt star-alt star-alt star-alt star-alt

"Forever busy even when off peak hours and rejecting order saying that it’ll take 2-4hrs minimum. Very poor service and bad attitude."

2 years ago

Google review

chua jin xuan

chua jin xuan star-alt star-alt star-alt star-alt star-alt

"Ordered at 7.15pm been waiting and waiting but food is still not here. Called the helpline but no answer. Checked the GPS tracker and its been at Quality Check for the past 1hr."

2 years ago

Google review

Gary Pak

Gary Pak star-alt star-alt star-alt star-alt star-alt

"Your promotion trick to take advantage from the customer order that I dont see how it will help your business growth, especially food quality and price is way better than Pizza Hut, Sarpino or Canadian Pizza."

2 years ago

Google review

Eng Hong Lim

Eng Hong Lim star-alt star-alt star-alt star-alt star-alt

"Terrible service. Ordered for delivery which was supposed to be delivered by 7pm, at the time of this writing (8.11pm), the order is still under "quality check" for the last 15 mins. Ridiculous service."

2 years ago

Google review