Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

  Showing 1 star reviews only  

Khairul Amin

Khairul Amin star-alt star-alt star-alt star-alt star-alt

"Ordered domino from arab st through grabfood 3 days ago. Items stated delivered and charged but didnt received any food. Tried to resolve the issue with grab. But learned that any order issue with dominos we have to contact the merchant itself. Hence been trying to called for 3 days and it's either they are busy or they dont have anyone to ans the calls. Sen..." Read more

a year ago

Google review

Anto

Anto star-alt star-alt star-alt star-alt star-alt

"Wasted"

a year ago

Google review

Jana N

Jana N star-alt star-alt star-alt star-alt star-alt

"Worst quality. Spoiling Dominos brand name. Poor taste, poor service."

a year ago

Google review

karan kapoor

karan kapoor star-alt star-alt star-alt star-alt star-alt

"Ordered to deliver at 7pm for my birthday but came 1 hour later at 8pm."

a year ago

Google review

Tony N

Tony N star-alt star-alt star-alt star-alt star-alt

"WARNING: Ordered at 730pm, it’s 930pm now and food is still not here. Calling into the hotline is useless as no one picks up the phone."

a year ago

Google review

Yogita Dhingra

Yogita Dhingra star-alt star-alt star-alt star-alt star-alt

"We had our daughter's bday yesterday. We had ordered pizzas in the morning to be delivered later at 7.15 pm. Everything was going so perfect except the pizza delivery. The pizza didn't deliver till 7.45 pm. We called their customer care and keep waiting for 30 mins and nobody answered. My husband had to left the party and went to their store and they said th..." Read more

a year ago

Google review

Leonard Tan

Leonard Tan star-alt star-alt star-alt star-alt star-alt

"2nd time I tried to order via Food Panda, no help from them as delivery is done by Domino's themselves. Both times orders were delayed by at least 2 hours and calling in required minimum of 20mins before getting through. Both time cancelled as after they informed me that there's overwhelming orders. I wonder if that's true. Is everyone eating Domino's everyd..." Read more

a year ago

Google review

Lynn Tan

Lynn Tan star-alt star-alt star-alt star-alt star-alt

"Its very bad service .I ordered through Grab snd it promises me that it will reach by 45 mins and yet another delay 1 hr! customer service are there but they are not in control.Its a waste of time having to wait for them to pock up .They cannot help at all"

a year ago

Google review

Stanley Loh

Stanley Loh star-alt star-alt star-alt star-alt star-alt

"Ordered via grab but when it's approaching the time stated i gave dominos a call and they told me it will take 2 hours. Deduct money so fast but refund takes 7 business days. What a joke. Would have given 0 stars if possible"

a year ago

Google review

Maulik Tilavat

Maulik Tilavat star-alt star-alt star-alt star-alt star-alt

"Order was suppose to deliver in 20 mins but haven’t received yet and the male guy who delivers the pizza was taking order asked about order said will take more time"

a year ago

Google review

Ng Angel Lee

Ng Angel Lee star-alt star-alt star-alt star-alt star-alt

"Been waiting for my order for almost 2 hours now and still my order is not here yet!!. Tried to call but said engaged all the time . Pls do not order delivery from this place really terrible service. If I can give 0 star I would do so!"

a year ago

Google review

Jai Singh

Jai Singh star-alt star-alt star-alt star-alt star-alt

"Everything was good until you accidentally order a takeaway instead of delivery because the website can't even show such simple things clearly. Then when you try to call the store, nobody picks up"

a year ago

Google review

Rex Soriano

Rex Soriano star-alt star-alt star-alt star-alt star-alt

"Ordered via Grab, food never arrived but status was "delivered". Processing the refund is extremely troublesome from both Grab and Domino's side. The provided voucher for "free pizza" is also not worth it, as it requires you to purchase another pizza before you can use it. I like Domino's Pizza, but this experience is truly disappointing."

a year ago

Google review

Gerald Koh

Gerald Koh star-alt star-alt star-alt star-alt star-alt

"Their 15mins guarantee for takeaway orders is a total failure. I got to the store 25mins after placing my order and they still told me it would take another half hour! Worst thing for any brand is to over promise and under deliver. Marketing ploy."

a year ago

Google review

Solihin Abu Bakar

Solihin Abu Bakar star-alt star-alt star-alt star-alt star-alt

"Do not order from this outlet. Made my order @ 2000hrs it arrived @ 2230hrs. Had to head down to the outlet to check on my order."

a year ago

Google review

Dr. David Redfield

Dr. David Redfield star-alt star-alt star-alt star-alt star-alt

"Thieves, I ordered a pizza for delivery. Never delivered. I called multiple times and was promised a replacement. That also never arrived. AVOID AT ALL COSTS!!!"

a year ago

Google review

Qan Tas

Qan Tas star-alt star-alt star-alt star-alt star-alt

"ABSOLUTELY HORRIBLE. Please DON'T order delivery from this outlet. Took almost 3 HOURS just to deliver 2 Large Pizzas, when it clearly stated a 40mins delivery. Tried contacting their hotline to complain about the extensive wait but was directed to an on-call waiting line, this goes to show just how many unsatisfacted customers there is dialing in to feedbac..." Read more

a year ago

Google review

Ram Pager

Ram Pager star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for delivery, ordered Pizza Hut instead…ZzZ"

a year ago

Google review

Phil D

Phil D star-alt star-alt star-alt star-alt star-alt

"Lazy worker on his phone refusing to attend me because he "has too many orders". HE WAS ON HIS PHONE TALKING TO SOMEONE. What the hell is that Dominos."

a year ago

Google review

PRASANTH K

PRASANTH K star-alt star-alt star-alt star-alt star-alt

"Very bad experience with order and service, we were waiting for the order by 60 min but not still the status shows preparing order. As they titled "30 min delivery guarantee" is void."

a year ago

Google review

lambert chen

lambert chen star-alt star-alt star-alt star-alt star-alt

"Waited 2 hours for the delivery. Couldn't cancel, could not get through to restaurant. Horrible."

a year ago

Google review

Eric Fisher

Eric Fisher star-alt star-alt star-alt star-alt star-alt

"Online order placed and almost two hours in I am still waiting for my order. Trying to call the store for assistance and I’m on hold listening to the same annoying message over and over. Worst food order experience I ever had. Order elsewhere."

a year ago

Google review

Mahesh Paik

Mahesh Paik star-alt star-alt star-alt star-alt star-alt

"The worst customer experience, ever you can have. if you need that order from Dominos the Pizza which wont come for hours I waited for three hours. Why don't you have cancelling order option . Do you really feel customer would eat your pizza after 3 hours of waiting. Stop your business its a fraud there is no one in customer care to receive the call, such a..." Read more

a year ago

Google review

Kanza Ameenah Kashif

Kanza Ameenah Kashif star-alt star-alt star-alt star-alt star-alt

"Ordered via FP and delivered by the store. Found a strand of hair on my pizza. tried contacting the store to no avail. Also communicated the issue to FP and agent was incompetent. wasnt very helpful at all. very disappointed with the experience."

a year ago

Google review

sabbiewabbiewasabi

sabbiewabbiewasabi star-alt star-alt star-alt star-alt star-alt

"Bad bad bad ordered through the website under the Kovan branch at 3rd Feb 7.21pm — now 8.50pm still havent receive the pizza. Hangry and tired as well as disappointed. DO BETTER"

a year ago

Google review