Google 
Fahim Hossain
Claire Lee
"Terrible service. We ordered online 2 days in advance for delivery and 6.15pm. It’s already 7.15pm and the pizza is not here yet. I tried calling the hotline but my calls just get rejected. They are not even picking up!! Are they scamming money from customers??? They charged me almost $100 and I’m not getting anything?! And now their status on grab is showin..." Read more
3 years ago
Google review
J0KER
"Dont bother ordering from them.. cant handle orders.. no system.. if can put 0 star will give 0.. will regret if you order from them.. cust service dun pick up calls.. website crash, when obviously they cant handle huge orders... waiting time is more than 2 hours from the time u chose to pick up.. good luck if u have ordered.. they wont refund you as well.."
3 years ago
Google review
Lee Lele
"They said take away is guaranteed 20min but when we reach there, they said to come back in another hour and a half. They were also very rude and even threatened us to cancel our orders."
3 years ago
Google review
SmallBeri
"making me wait 3 hours for food smh"
3 years ago
Google review
Foo Chia Lui
"Really bad service, already 2hours we still waiting for the pizza, the phone can throw away ,no one pick up"
3 years ago
Google review
Xavier KJZ
"Bad customer service at this outlet, unhygienic practices"
3 years ago
Google review
ShinYin Lin
"Order delayed by 2h and counting."
3 years ago
Google review
wira idris
"I ordered some pizzas and side dishes at about 5 plus in the evening for breaking of fast. We had to order early because of the rush orders. Instead of delivery, we opted for self collect at 6.15pm. We had more than an hour. My son went to collect at 6.20pm and was told the orders were not even done yet. They were not even prepared or cooked! We had nothing..." Read more
3 years ago
Google review
Numerlo
"I cannot believe this, this is appalling! Pizza ordered in advance, yet pizza not delivered. Checked the app, the pizza status said "Preparing". Customer service was appalling as well! No answer for 1hr+! Pizza on the app said it was still preparing. However, they haven't even cooked it yet! (stated on app) Thks also isn't the first time they were late. The..." Read more
3 years ago
Google review
Byebye Byron
"No customer service available despite an hour of waiting huhu"
3 years ago
Google review
Evelyn Lema
"Im odering around 6pm.until now i dont have my order.its almost 2 hrs.still waitng.try to cancel but thers no available to call .the services are all busy.so dis appointed."
3 years ago
Google review
Tsz Tsam Yeung
"I am EXTREMELY DISAPPOINTED in their delivery service! My first order on 18th April it was delivered later than the scheduled time and thus, I was offered the 50% discount for the next order. I decided to give a second chance and ordered again on 3rd May at 1:31pm. The scheduled time I chose to be delivered was at 7:15pm. It is currently 8:40pm and I HAVE YE..." Read more
3 years ago
Google review
Alfred Law
"Not up to standard seems quality drop"
3 years ago
Google review
Errol Champion
"Went to pick up my order. I was on time. I was told to wait another 15 minutes and ended up writing 25minutes more. Others who had later times got their orders first. Even though they had larger orders. Moreover, staff were not concentrating and were making so much noise and that contributed to the delays."
3 years ago
Google review
Candice Teo
"Bad service. No staff was there to man the counter. The rest of the staff pretended not to see customers. When a malay girl finally was at the counter, she said wait ah I haven't changed into uniform before I even asked anything."
3 years ago
Google review
Jonathan Seah
"Super bad service, rude staffs, unhygienic practices, will never come ever again. Made us wait for 45 mins even when we preordered online. There were plenty of staffs around doing nothing even when there are many people waiting for their orders. The person preparing the food was talking on the phone. The delivery man helped to pack the pizza was not wearing..." Read more
3 years ago
Google review
정주용
"I placed self delivery at 7:30 pm and saw order completed at 7:20 . went there and told them I am here because I saw order was completed. They asked me to sit and wait . i waited unil 7 35 and I asked them again.. I found out that the pizza was already ready and sitting in the box and the manager and employees were eating something. Very very amateur. I shou..." Read more
3 years ago
Google review
Amelia Peh
"Pizza was a lot smaller than expected. Delivery took a long time"
3 years ago
Google review
Amelia Peh
"Delivery took more than 3 hours"
3 years ago
Google review
Ayisha Farhana
"I placed an order of awesome four at 6pm for self pick up at grabfood.My order was supposed to get it ready by 6.30pm.When I went there to collect, my order wasn’t even prepared yet.There is 6 orders ahead of me to get it ready.Staff isnt sure how long it might to take prepare.There is only 4-5 staff at the store to prepare.Still waiting to collect ,it has p..." Read more
3 years ago
Google review
Ajmal Thahseen
"Ordered to self pickup, waiting an hour and the staffs do not know estimated time for collection"
3 years ago
Google review
Ashwani Kumar
"Staff was not co-operative at all... I work in food industry myself. I can't imagine talking to customers like the way they did to us 😐"
3 years ago
Google review
tanbp0009
"Puchased at 5.21pm, set to arrive at 6.21pm. Called at 7.10pm, put on hold for 15minutes finally connected and able to cancel order. Website shows that my order not even in oven yet. Maybe next time need to order 1 week in advance lol"
3 years ago
Google review
Grace
"Poor customer service and staff were very disorganised. Order was delayed by 2hrs. Many other customers were also affected. One guy mentioned thar his ordered was delayed by 7hrs! Advise you to order around lunch, to get your pizzas in time for dinner."
3 years ago
Google review
"Ordered pizza for takeaway 1 hour prior. Upon arrival I found out my order had been cancelled due to their mismanagement and taking on too many orders. I was not notified of this whatsoever. Complete waste of time making me come down to pick up food which was not there. Will never order from here again. Be wary of this."
3 years ago