Domino's Singapore All outlets Reviews & Testimonials

3.4 (3,308)

Reviews: 3,308


5
37%
4
19%
3
12%
2
5%
1
26%

56% of customers would recommend Domino's Singapore All outlets

  Showing 1 star reviews only  

Nicholas Lim

Nicholas Lim star-alt star-alt star-alt star-alt star-alt

"It’s one thing to provide guarantees and promises, and another to fulfil them. All of us anticipated a decent dinner but when the delivery time passed (for a long time) and no updates were given, this really left a bitter taste in what had been a restaurant we frequented when we thought to eat pizza. After calling their hotline twice (15 minutes each time),..." Read more

2 years ago

Google review

Rea Goh

Rea Goh star-alt star-alt star-alt star-alt star-alt

"Dear Domino, can you do a check on Woodland Branch? I placed my order on the 2 October, 6:47pm, now 20:05 pizza is still not here. Online GPS stopped tracking. Hotline forever on the auto machine. I want a refund. Don't want your pizza anymore. To other buyers, stay off Domino in Woodland. The management should do something, otherwise should just close shop..." Read more

2 years ago

Google review

Qi Qi

Qi Qi star-alt star-alt star-alt star-alt star-alt

"Worst pizza place to order from. Order not ready after 1 hour, staff called and asked me to wait because their oven had issues. Hotline unable to reach them and yet they call themselves the “Pizza Delivery Experts”"

2 years ago

Google review

Angeline Tan

Angeline Tan star-alt star-alt star-alt star-alt star-alt

"Always couldn't get to order takeaway or even dining in due to high volume 🤔"

2 years ago

Google review

Koh Yuan Ming

Koh Yuan Ming star-alt star-alt star-alt star-alt star-alt

"Ordered from GrabFood. Order delayed, unable to track delivery, no driver details given in app, then order went missing after waiting for 2 hours. Very disappointed."

2 years ago

Google review

adelinewy leong

adelinewy leong star-alt star-alt star-alt star-alt star-alt

"Super bad experience, online delivery request for 11.30am, call customer service no response. No status update as well. Only received the food 12.45pm with no apologies."

2 years ago

Google review

Sochii Kamiya

Sochii Kamiya star-alt star-alt star-alt star-alt star-alt

"inflexible, bad customer service and clueless staff. will not order from here again."

2 years ago

Google review

Caryn Ong

Caryn Ong star-alt star-alt star-alt star-alt star-alt

"Website is not usable. Glitches all the time and when you check out it takes your money but glitches and reroutes you back to the cart like you've never checked out yet. Waited on delivery for more than 3 hours. Called hotline and have been put on hold for 30 mins and counting."

2 years ago

Google review

Ravin

Ravin star-alt star-alt star-alt star-alt star-alt

"Store states close time at 11 but closed when I got there at 8pm."

2 years ago

Google review

Ng Wanjie

Ng Wanjie star-alt star-alt star-alt star-alt star-alt

"Placed my order on 19 September 6:30pm for delivery at 7:45pm. Was expecting it to be delivered within 30 mins as stated on their website. Tried calling them at 8:45pm but was put on hold… Called back at 9:30pm saying that my order will only be done around 10-10:30pm… communication between staffs and customers definitely can be better…so many repetitive issu..." Read more

2 years ago

Google review

Jean Leow

Jean Leow star-alt star-alt star-alt star-alt star-alt

"Domino's pizza at tanjong katong, please inform your delivery guy to call the customer if you are going to be late for delivery. Instead of stuffing customers with free pizza and getting away with repeated late deliveries, why don't you look at ways to improve your system so customers get their pizza on time ?"

2 years ago

Google review

Joshua Woon

Joshua Woon star-alt star-alt star-alt star-alt star-alt

"!!! Tragic service, disappointing Dominos!!! Ordered at 5pm, scheduled delivery by 7.15pm. Only received at 8.15pm for an event... better luck elsewhere."

2 years ago

Google review

Minyi Kwek

Minyi Kwek star-alt star-alt star-alt star-alt star-alt

"Super slow delivery. Customer service hotline not manned."

2 years ago

Google review

ROXANNE

ROXANNE star-alt star-alt star-alt star-alt star-alt

"I pre-ordered pizzas at 4pm and they told me to collect at 6.30pm. When I reached they said it wasn't ready yet and need 20 mins more (this is after making us wait for 10mins and not asking for our order number). After waiting for 20mins, it still wasn't done so we continued to wait. At 45 mins mark we asked again and he told us our pizza haven't been made y..." Read more

2 years ago

Google review

Abby

Abby star-alt star-alt star-alt star-alt star-alt

"It's a sad day for any pizza store when they run out of pizza dough (for 9 inch pizza)...at 5.20pm on a given day. Would be nice if the store was stocked with enough dough to at least last a dinner service :("

2 years ago

Google review

Mel .Y90

Mel .Y90 star-alt star-alt star-alt star-alt star-alt

"Hi Domino's Pizza Singapore. If you still care about the quality of service provide tocustomer, here the feedbacks 1. If you not able to complete the order where order online, please remove the message that send to email indicate will complete order in 15mins and request customer to collect within 15minutes. 2. The order wasn't prepare in sequence which caus..." Read more

2 years ago

Google review

Sandra Ng Yi Ling

Sandra Ng Yi Ling star-alt star-alt star-alt star-alt star-alt

"legend says i'm still waiting for my pizza"

2 years ago

Google review

Zhiqiang Zhang

Zhiqiang Zhang star-alt star-alt star-alt star-alt star-alt

"ordered pizza at 530 pm on foodpanda, and took ~2 hours to receive."

2 years ago

Google review

Calvin Lim

Calvin Lim star-alt star-alt star-alt star-alt star-alt

"Lousy delivery takes around 1-2 hours waiting time"

2 years ago

Google review

Alex Yeoh

Alex Yeoh star-alt star-alt star-alt star-alt star-alt

"Ordered through food panda, the 30 minutes guaranteed delivery became 90 minutes. No regular pizza free voucher given. No apologies. Tried calling the hotline and was put on hold. Whole family has to be hungry waiting and can't even cancel the order."

2 years ago

Google review

Agatha

Agatha star-alt star-alt star-alt star-alt star-alt

"Ordered at 8am for 7.15pm delivery today….. no updates so far ._. (Current time is 8.07pm)"

2 years ago

Google review

Nikhil Korde

Nikhil Korde star-alt star-alt star-alt star-alt star-alt

"Running out of staff . 2 hour waiting time ."

2 years ago

Google review

Yue lun

Yue lun star-alt star-alt star-alt star-alt star-alt

"ordered genshin impact pizza at counter, was told to wait for 1hour. so i waited but then they missed out my order so i have to wait much longer again. poor service attitude as he was very reluctant to take my order"

2 years ago

Google review

Foo Chun Chong

Foo Chun Chong star-alt star-alt star-alt star-alt star-alt

"Order takes more than TWO hours and yet still pending QC before delivery,called and waited for more than 20 minutes and you guess what? NO ONE ANSWERING THE CALL."

2 years ago

Google review

Vincent Hendryanto

Vincent Hendryanto star-alt star-alt star-alt star-alt star-alt

"Ordered 14 Sept, 11:19 to buy pizza for lunch. Expecting pizza to be on time in 30 minutes The time is now 13:19, the order is still not processed, no customer service available to call. I'll update again if I survived the hunger 🤕"

2 years ago

Google review