GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Phillip Hunter

Phillip Hunter star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful. Explained what was going to happen and it did. What more can you ask for?"

5 years ago

Google review

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Michael Schwartz

Michael Schwartz star-alt star-alt star-alt star-alt star-alt

"Very fast turnaround on a bulging battery in my MacBook Air. Very fair prices. I highly recommend!"

5 years ago

Google review

Michael S.

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Scott W. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more

5 years ago

Scott W. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more

5 years ago

trish alexander

trish alexander star-alt star-alt star-alt star-alt star-alt

"Fixed my phone in 2 minutes...so thankful. They were so nice"

5 years ago

Google review

Tom E.

Tom E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"

5 years ago

Tom E.

Tom E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"

5 years ago

Wendy Welch

Wendy Welch star-alt star-alt star-alt star-alt star-alt

"Amazing service."

6 years ago

Google review

Louise Greenwood

Louise Greenwood star-alt star-alt star-alt star-alt star-alt

"These guys rock. They’re fast, the know what’s up and helped me optimize my apple coverage so that I could take care of a bunch of maintenance before my plan ran out. Will use them over the apple store any day!"

6 years ago

Google review

L P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more

6 years ago

L P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more

6 years ago

Bonnie R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more

6 years ago

Bonnie R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more

6 years ago

Austin Roberts

Austin Roberts star-alt star-alt star-alt star-alt star-alt

"So much better than Apple Store. They were able to service a warranty on my macbook in 3. The apple store wanted several weeks. Less hastel all around."

6 years ago

Google review

Benjamin R.

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

6 years ago

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

6 years ago

Reza Hosseini Ghomi

Reza Hosseini Ghomi star-alt star-alt star-alt star-alt star-alt

"I've used the apple store several times and this was SO MUCH BETTER of an experience. No line, way better attention, faster turn around. There is literally no reason to go to the apple store for repairs over this place."

6 years ago

Google review

Phil A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."

6 years ago

Phil A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."

6 years ago