GoEBITS Reviews & Testimonials

4.5 (498)

Reviews: 498


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Jess B.

Jess B. star-alt star-alt star-alt star-alt star-alt

Newport Beach, CA

"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."

5 years ago

Jess B.

Jess B. star-alt star-alt star-alt star-alt star-alt

Newport Beach, CA

"The display on my new MacBook Pro kept failing when using any Adobe programs. I was able to book an appointment same day and they literally had it repaired & ready to go in 3 business days. Everything is done IN HOUSE and the owner is so kind. Wildly impressed. Highly recommend this over the Apple Store."

5 years ago

Nina Moris

Nina Moris star-alt star-alt star-alt star-alt star-alt

"Great service! Really made me feel like they were on my side, got my laptop back to me super quick, and was cheaper than Apple quoted me to fix it. Definitely recommend! :)"

5 years ago

Google review

Hutch H. star-alt star-alt star-alt star-alt star-alt

Manhattan, New York, NY

"They took my computer in and was fixed in 3 day. Highly recommend these guys. Very hard workers"

5 years ago

Anna A.

Anna A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear.
I will definitely be coming back for any apple laptop problems rather than Apple."

5 years ago

Anna A.

Anna A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! I brought my mac laptop in on Thursday to get the battery replaced and it was done by Monday. The people working there were all very nice and prideful of their work which was awesome to hear. I will definitely be coming back for any apple laptop problems rather than Apple."

5 years ago

Evan D.

Evan D. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Incredibly knowledgeable and helpful team. They don't get paid when it's an Apple warranty issue but they were still perfectly responsive and helped me figure out what to do with my laptop. They got it fixed over the weekend and then helped me decide whether to try to recover my data."

5 years ago

Alexandra G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I got a new MacBook last month, and within a couple weeks it stopped charging. The Apple store didn't have any openings for a week, but I was able to bring it here on the same day. They finished all of the repairs in only 2 days (despite originally estimating around 5 business days), and it's been working perfectly since! On top of that, everyone at the shop..." Read more

5 years ago

Lauren W.

Lauren W. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I'm writing this review on my newly repaired Macbook!  My keyboard was sticking- as part of Mac's warranty it could be repaired free of charge, but the Apple Store would have taken 2-3 weeks just to get an appointment that I could make.  I was able to get an appointment at GoEbits the same day, and it only took a couple days for them to get the part and make..." Read more

5 years ago

Nicole Lee

Nicole Lee star-alt star-alt star-alt star-alt star-alt

"This place was SO helpful and was amazingly fast with their repair. HIGHLY recommend!!!"

5 years ago

Google review

Lauren W. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I'm writing this review on my newly repaired Macbook! My keyboard was sticking- as part of Mac's warranty it could be repaired free of charge, but the Apple Store would have taken 2-3 weeks just to get an appointment that I could make. I was able to get an appointment at GoEbits the same day, and it only took a couple days for them to get the part and make..." Read more

5 years ago

Deborah P.

Deborah P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My Apple laptop was swelling, and Apple genius appointments were scheduled a couple of weeks out.  So, not wanting to risk the swollen battery doing more damage, I gave these guys a try.  Wow!  Got an appointment right away, dropped off my laptop and got it back 2 days later, good as new!  Brand new battery and they replaced the bent keyboard and trackpad se..." Read more

5 years ago

Ray Z.

Ray Z. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"Great place to get your Apple devices fixed! A lot quicker than the Apple store with great quality. Went in to replace my MacBook Pro keyboard and it was done in a day. They even replaced my battery for free. My iPhone screen needed a fix too and they added a tempered glass screen protector too. Would recommend!"

5 years ago

Deborah P.

Deborah P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My Apple laptop was swelling, and Apple genius appointments were scheduled a couple of weeks out. So, not wanting to risk the swollen battery doing more damage, I gave these guys a try. Wow! Got an appointment right away, dropped off my laptop and got it back 2 days later, good as new! Brand new battery and they replaced the bent keyboard and trackpad se..." Read more

5 years ago

Jared Kahler

Jared Kahler star-alt star-alt star-alt star-alt star-alt

"Took my MacBook in for hardware repair and had a great experience. Reasonably priced, great service, frequent and easy communication with staff throughout repair process."

5 years ago

Google review

Cynthia C.

Cynthia C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great, fast, affordable and friendly service! My go-to for apple support!! These guys go over and beyond to ensure customers are satisfied. I had to take my computer back the week after GoEBITS replaced my hard drive, which was working so fast, because I accidentally deleted the administrator account and these guys fixed me up without extra charge."

5 years ago

Judy M.

Judy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent service and prices.  I took my MacBook Pro to GoEbits when it quit.  They diagnosed problems, explained thoroughly in non-technical language, provided an estimate and suggested that it was probably not worth repairing it.  No pressure one way or the other, explained mine was a "vintage" computer (more than 5 years old!)  After comparison sh..." Read more

5 years ago

Judy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent service and prices. I took my MacBook Pro to GoEbits when it quit. They diagnosed problems, explained thoroughly in non-technical language, provided an estimate and suggested that it was probably not worth repairing it. No pressure one way or the other, explained mine was a "vintage" computer (more than 5 years old!) After comparison shopping,..." Read more

5 years ago

Jeffrey D.

Jeffrey D. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"Turned in my computer on Tuesday, got it back Saturday. I had a pretty simple issue (LCD screen broken) and the product was OOW, but it was taken care of nicely."

5 years ago

Audrey O.

Audrey O. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My computer display slowly faded away before my eyes. I made an appointment and was able to get my computer in for the repair within the hour. Check in was easy. The best part was the next day- my computer was repaired within the day! So quick, such a relief. All employees were very helpful and friendly. I will recommend GoEBITS to everyone I know over the A..." Read more

5 years ago

Jeffrey D.

Jeffrey D. star-alt star-alt star-alt star-alt star-alt

Portland, OR

"Turned in my computer on Tuesday, got it back Saturday. I had a pretty simple issue (LCD screen broken) and the product was OOW, but it was taken care of nicely."

5 years ago

Audrey O. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My computer display slowly faded away before my eyes. I made an appointment and was able to get my computer in for the repair within the hour. Check in was easy. The best part was the next day- my computer was repaired within the day! So quick, such a relief. All employees were very helpful and friendly. I will recommend GoEBITS to everyone I know over the A..." Read more

5 years ago

melissa d.

melissa d. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I was totally surprised by the efficiency of GoEBITS when my laptop battery exploded. It was a holiday and they were open (I hope people got paid well!); I booked my appointment through the online Apple Genius Bar scheduler. They were speedy, gave me my options on pricing, and even threw in a bonus charger when mine died with the battery. A+ service!"

5 years ago

melissa d. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I was totally surprised by the efficiency of GoEBITS when my laptop battery exploded. It was a holiday and they were open (I hope people got paid well!); I booked my appointment through the online Apple Genius Bar scheduler. They were speedy, gave me my options on pricing, and even threw in a bonus charger when mine died with the battery. A+ service!"

5 years ago

Janet Tufts

Janet Tufts star-alt star-alt star-alt star-alt star-alt

"I have used their services a few times and service has always been friendly and efficient. This time they replaced the hard drive on my 2011 I-Mac quickly and with minimal complications. What a difference. My computer is young again!"

5 years ago

Google review