GoEBITS Reviews & Testimonials

4.5 (498)

Reviews: 498


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Aaron McConkey

Aaron McConkey star-alt star-alt star-alt star-alt star-alt

"Super fast and helpful!"

5 years ago

Google review

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Carmela G. Severin

Carmela G. Severin star-alt star-alt star-alt star-alt star-alt

"I was easily able to schedule an appointment that worked for me, despite it being short notice. Brian was very knowledgable and was able to complete my service while I was standing right there in less than 30 minutes. I couldn't have asked for a better experience!"

5 years ago

Google review

Aaron Oldre

Aaron Oldre star-alt star-alt star-alt star-alt star-alt

"These guys were super quick and great to work with. I had liquid damage to my laptop on a Tuesday. The Apple store at UVillage wasn't able to get to my computer until Sunday. GoEBITS took my computer Wednesday morning and were able to replace all the damaged parts and back to me by Friday afternoon."

5 years ago

Google review

Phillip Hunter

Phillip Hunter star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful. Explained what was going to happen and it did. What more can you ask for?"

5 years ago

Google review

Gina R.

Gina R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Very nice & sympathetic. Much less chaos that the Apple store. They honor Apple care (but unfortunately we didn't buy it when we got this Mac book ) They replaced the screen and had it back to us in a couple of days. If you need repairs not up-selling come here."

5 years ago

Michael Schwartz

Michael Schwartz star-alt star-alt star-alt star-alt star-alt

"Very fast turnaround on a bulging battery in my MacBook Air. Very fair prices. I highly recommend!"

5 years ago

Google review

Michael S.

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Michael S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I had an emergency need to fix my bulging laptop battery on my MacBook Air. They were able to fix it within 24 hours! Faster than their estimate. The price was very fair. Taking it to the apple store would have cost more and taken much longer. They did a great job. Very friendly and helpful. Highly recommend!"

5 years ago

Mimi E.

Mimi E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is great! Super fast and the staff is very friendly. Unfortunately, my 2016 Macbook Air has had major issues twice in the past few months but GoEBITS has fix my laptop in a matter of days. Also, they helped me get an extension on my warranty for the second issue. I would definately recommend taking your computer here. If (knock on wood) my laptop..." Read more

5 years ago

Scott W. star-alt star-alt star-alt star-alt star-alt

Monterey, CA

"Excellent customer service, particularly considering the timeline that I needed their professional assistance. They entire team provided top-shelf and very professional customer service, from the moment I called in for information to my first meeting the team in the store, to their technical support. I have never received such amazing service from beginnin..." Read more

5 years ago

trish alexander

trish alexander star-alt star-alt star-alt star-alt star-alt

"Fixed my phone in 2 minutes...so thankful. They were so nice"

5 years ago

Google review

Tom E.

Tom E. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Our aging MAC desktop had become so slow it was unusable. Ebits turned it around in just one day with a new hard drive and RAM upgrade, and it's running great again. That was a whole lot cheaper than buying a new computer. Thanks! I'll definitely be back again!"

5 years ago

Wendy Welch

Wendy Welch star-alt star-alt star-alt star-alt star-alt

"Amazing service."

5 years ago

Google review

Louise Greenwood

Louise Greenwood star-alt star-alt star-alt star-alt star-alt

"These guys rock. They’re fast, the know what’s up and helped me optimize my apple coverage so that I could take care of a bunch of maintenance before my plan ran out. Will use them over the apple store any day!"

5 years ago

Google review

L P. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My first experience with GoEBITS was the best it could have been. I received a correct diagnosis for repairs necessary to my MacBook after not receiving satisfaction from the Apple store. They were able to convince Apple to repair at N/C to me! I received my computer back within 3 days good as new. For future service or repairs I will start first with th..." Read more

5 years ago

Bonnie R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"When my MacBook Pro keyboard went on the fritz, something told me I'd have a less frustrating time getting it fixed if I tried something other than the Apple store. Through Apple's web site, I made a Genius appointment for GoEBITS instead. I'm so happy I did! I walked in to a quiet space with no waiting and no overstimulating consumer madness all around. Jus..." Read more

5 years ago

Austin Roberts

Austin Roberts star-alt star-alt star-alt star-alt star-alt

"So much better than Apple Store. They were able to service a warranty on my macbook in 3. The apple store wanted several weeks. Less hastel all around."

5 years ago

Google review

Benjamin R.

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

5 years ago

Benjamin R. star-alt star-alt star-alt star-alt star-alt

Lake Forest Park, WA

"Excellent service here. I needed my monitor replaced on my MacBook 15 inch retina screen and they get it within one day after the part arrived. They take security very seriously and I felt they put in place protocols to protect my data and access to my computer. I highly recommend them."

5 years ago

Reza Hosseini Ghomi

Reza Hosseini Ghomi star-alt star-alt star-alt star-alt star-alt

"I've used the apple store several times and this was SO MUCH BETTER of an experience. No line, way better attention, faster turn around. There is literally no reason to go to the apple store for repairs over this place."

5 years ago

Google review

Phil A. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Much better experience than the apple store. Better service, faster turnaround. I got my laptop back in under 24 hours and never waited in a line."

5 years ago

Angela N.

Angela N. star-alt star-alt star-alt star-alt star-alt

Tacoma, WA

"My laptop screen unexpectedly gave out on me on Wednesday, May 29th. I called Apple to schedule a repair appointment and they redirected me to GoEBITS. Upon my arrival, I was helped instantly. I left my laptop for them to run diagnostic tests, which costed me $50. A day later, they called me with an estimate for the repair if I chose to do business with th..." Read more

5 years ago