GoEBITS Reviews & Testimonials

4.4 (601)

Reviews: 601


5
80%
4
6%
3
1%
2
2%
1
11%

86% of customers would recommend GoEBITS

  Showing 5 star reviews only  

krisjs1767

krisjs1767 star-alt star-alt star-alt star-alt star-alt

"Easy check-in. Prompt diagnosis of the problem. Device repaired ahead of my expectations. Good customer communications at all stages as well. Recommended."

5 years ago

Google review

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Joshua McMullen

Joshua McMullen star-alt star-alt star-alt star-alt star-alt

"Fast and excellent service!"

5 years ago

Google review

Bronson Cole

Bronson Cole star-alt star-alt star-alt star-alt star-alt

"It didn't take too long and they managed to find the problem with the little information I could provide and were flexible on when I could pick it up."

5 years ago

Google review

Mark Smedley

Mark Smedley star-alt star-alt star-alt star-alt star-alt

"Incredibly professional and efficient. My Macbook Pro suffered from water damage. GoEBITS took care of everything, ensured that my AppleCare+ was validated and returned my beloved Mac within days. It's like a new machine. So glad i discovered GoEBITS, highly recommended."

5 years ago

Google review

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Alex

Alex star-alt star-alt star-alt star-alt star-alt

"My laptop’s usb board and battery went bad and these guys fixed it in a jiffy. Big props to Willie for the excellent (and calm) service. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘"

5 years ago

Google review

Yasmine Farhat

Yasmine Farhat star-alt star-alt star-alt star-alt star-alt

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Google review

Karen Jen

Karen Jen star-alt star-alt star-alt star-alt star-alt

"Quick, honest, and very knowledgable about all Apple products. Thanks for the professionalism, and quick turnaround!"

5 years ago

Google review

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago

Nina G.

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Nina G. star-alt star-alt star-alt star-alt star-alt

San Anselmo, CA

"I'm never going back to the Genius Bar after my experience at GoEBITS! Incredibly quick service, reasonable prices, and lovely customer service."

5 years ago

Aaron McConkey

Aaron McConkey star-alt star-alt star-alt star-alt star-alt

"Super fast and helpful!"

5 years ago

Google review

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Rachel R. star-alt star-alt star-alt star-alt star-alt

Snohomish, WA

"GoEBITS saved my laptop! It unexpectedly died and they were able to fix it within a day of me dropping it off. The workers were so helpful and thoroughly explained everything to me and really helped reassure me that my laptop was in good hands. Thank you again for such a great service!"

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Nohea P. star-alt star-alt star-alt star-alt star-alt

Northeast Seattle, Seattle, WA

"My laptop's trackpad and keyboard stopped working and I turned my computer in to GoEBITS for repair. They repaired my computer and had it ready for me to pick up within one day! Great customer service and they did a great job in a really short amount of time."

5 years ago

Carmela G. Severin

Carmela G. Severin star-alt star-alt star-alt star-alt star-alt

"I was easily able to schedule an appointment that worked for me, despite it being short notice. Brian was very knowledgable and was able to complete my service while I was standing right there in less than 30 minutes. I couldn't have asked for a better experience!"

5 years ago

Google review

Aaron Oldre

Aaron Oldre star-alt star-alt star-alt star-alt star-alt

"These guys were super quick and great to work with. I had liquid damage to my laptop on a Tuesday. The Apple store at UVillage wasn't able to get to my computer until Sunday. GoEBITS took my computer Wednesday morning and were able to replace all the damaged parts and back to me by Friday afternoon."

5 years ago

Google review