GoEBITS Reviews & Testimonials

4.5 (501)

Reviews: 501


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Inku Hwang

Inku Hwang star-alt star-alt star-alt star-alt star-alt

"I needed 2 iPhones’ batteries replaced. GoEBITS was prompt and responsive in getting both phones fixed in one day. Would use them again."

3 years ago

Google review

Marina S.

Marina S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Excellent service! Such a wonderful alternative to that painful experience at the Apple Store... :-)"

3 years ago

Carol C. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"very satisfied w/ service: friendly staff, great owner, and fixed a water damaged macbook pro w/ fast turn-around time"

3 years ago

Natasha Daniels

Natasha Daniels star-alt star-alt star-alt star-alt star-alt

"These folks are legit. Fantastic communication through the entire process, extremely well priced, and very time efficient. If you have a damaged product this is the place to go!!"

3 years ago

Google review

H J

H J star-alt star-alt star-alt star-alt star-alt

"great service! 5stars!!👍"

3 years ago

Google review

Yana Kulyk

Yana Kulyk star-alt star-alt star-alt star-alt star-alt

"Super fast, easy, and convenient service :)"

3 years ago

Google review

Patrick W.

Patrick W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have been to GoEbits twice and both times their work has exceeded my expectations. This last time, I brought in a recent MacBook Pro that had a broken key. If I would have taken it to the Apple Store, there is a chance that I would have had to pay for it because it might be deemed user fault. However, GoEbits worked with Apple to get it covered under warra..." Read more

3 years ago

Roytor C.

Roytor C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Went there for the spacebar key disfunction for my MacBook. They checked and replaced my keyboard, touchpad, and battery free of charge as it is covered by AppleCare. The whole process took only 5 days."

3 years ago

Patrick W.

Patrick W. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I have been to GoEbits twice and both times their work has exceeded my expectations. This last time, I brought in a recent MacBook Pro that had a broken key. If I would have taken it to the Apple Store, there is a chance that I would have had to pay for it because it might be deemed user fault. However, GoEbits worked with Apple to get it covered under warra..." Read more

3 years ago

Joe Montgomery

Joe Montgomery star-alt star-alt star-alt star-alt star-alt

"They did a great job replacing the battery in my older macbook. Very courteous and speedy!"

3 years ago

Google review

Taia H.

Taia H. star-alt star-alt star-alt star-alt star-alt

Boulder, CO

"I would give them a 10 star if I could. I honestly thought they wouldn't be able to fix my laptop- and they did it in 3 days which is so much better than I actually thought- ALSO they had a case that actually fit my laptop- which Best Buy didn't even have. Honestly these people are like my new best friends."

3 years ago

Ryan Gorkhalee

Ryan Gorkhalee star-alt star-alt star-alt star-alt star-alt

"They were very professional and helpful in getting my Mac repaired"

3 years ago

Google review

Bonnie Obremski

Bonnie Obremski star-alt star-alt star-alt star-alt star-alt

"Colby at the front desk was wonderful! Extremely knowledgable, professional, friendly, responsive. My repair was finished way ahead of schedule. My computer came back spotlessly clean. It's always sad to break a computer, so bedside manner is important and I appreciate feeling cared for!"

3 years ago

Google review

Nicholas Finnerty

Nicholas Finnerty star-alt star-alt star-alt star-alt star-alt

"When my iMac came down with "blue-screen fever" I took it to Ebits and they were able to promptly cure my computer in a matter of days! Great service done quickly and professionally!"

3 years ago

Google review

jerry pangilinan

jerry pangilinan star-alt star-alt star-alt star-alt star-alt

"Dropped my Macbook off on a Sunday, received an update on Monday, and picked it up on a Friday. A much quicker turnaround, I'm guessing, than if I had gone to the U Village Apple Store. :-)"

3 years ago

Google review

T L. star-alt star-alt star-alt star-alt star-alt

Gig Harbor, WA

"Very quick repair. Quite accommodating. Relatively expensive compared to Apple, but when considering the rapid turn around time, worth the added expense."

3 years ago

Shelagh Lane

Shelagh Lane star-alt star-alt star-alt star-alt star-alt

"24-hour turnaround -- woo-hoo! Immediate availability to bring my laptop in, and really appreciated the clear and continual communication all throughout the process. Glad to have found a trustworthy and personable vendor for any future issues."

3 years ago

Google review

Morgan L. star-alt star-alt star-alt star-alt star-alt

Poulsbo, WA

"My computer wouldn't turn on and after trying all the tricks that Apple Support gave me, I found GoEBITS. They were SUPER QUICK with getting my computer fixed (only 3 days) and it's back and better than ever. Thank you to the guys at GoEBITS for a timely return even with the pandemic going on!"

3 years ago

Kathleen Z. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"My computer was almost dead. I almost bought a new MacBook at $2700. My MacBook is 4 year old, so too old for AppleCare. GoEbits fixed the computer and now it is like brand new. The price was $300, and I was happy to pay that because my computer is now perfect."

3 years ago

Darienne N.

Darienne N. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Went through them to get my MacBook Pro fixed through and AppleCare+ warranty. Everyone I dealt with was friendly, clear, and communicative. Will absolutely come back in the future and recommend to friends, absolutely no complaints."

3 years ago

Ellen K

Ellen K star-alt star-alt star-alt star-alt star-alt

"Very responsive staff, informative and honest. Highly recommend Goebits."

3 years ago

Google review

Shawn Mills

Shawn Mills star-alt star-alt star-alt star-alt star-alt

"They were quick and very helpful! I will use them again."

3 years ago

Google review

Jamie Mayerfeld

Jamie Mayerfeld star-alt star-alt star-alt star-alt star-alt

"I am delighted with the help I received from GoEBITS. They diagnosed the problem with my laptop and fixed it expertly. They were efficient and courteous, and made my very happy by returning a working laptop! They were responsible in dealing with coronavirus concerns. I highly recommend GoEBITS."

4 years ago

Google review

Vladimir Mkrtumyan

Vladimir Mkrtumyan star-alt star-alt star-alt star-alt star-alt

"Great location with an owner that really cares"

4 years ago

Google review

Specialty E.

Specialty E. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Brought a work Macbook here to get fixed since Apple stores are currently closed/booked far out. I got an appointment the same day, and my computer was done in about 5 business days. They are EXCELLENT and very fairly priced. They kept me in the loop with what was needed every step of the way. 10/10 would reccomend."

4 years ago