GoEBITS Reviews & Testimonials

4.5 (499)

Reviews: 499


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Hannah

Hannah star-alt star-alt star-alt star-alt star-alt

"The service provided by GoEBITS was professional and friendly. Would definitely recommend!"

6 years ago

Google review

Libby C.

Libby C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I just had my Macbook screen repaired at GoEBITS, and I was very impressed with the turnaround time. It took only three days to assess the damage, order the parts, and replace the screen. Highly recommend!"

6 years ago

W. Larry Williams

W. Larry Williams star-alt star-alt star-alt star-alt star-alt

"Awesome people that know the business and are willing to work with you to analyze and make sure that you are getting value as a customer."

6 years ago

Google review

Danny G.

Danny G. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"My Macbook Pro basically quit on me and the Apple stores were booked about 5 days out for even scheduling a diagnostic.  The Apple representative gave me the info for GoEBITS, which is a trusted/certified provider for them and they were able to get me in the next day for a diagnostic.  They told me it would take 4-5 days to hear back from the technician, but..." Read more

6 years ago

Ari Consul

Ari Consul star-alt star-alt star-alt star-alt star-alt

"Quick, efficient service, good communication. Will go again for any further Apple Authorized repairs."

6 years ago

Google review

Wahhab Baldwin

Wahhab Baldwin star-alt star-alt star-alt star-alt star-alt

"Did a great job replacing the battery on my MacBook Pro, in a third the time Apple quoted me. Great communication. Highly recommended."

6 years ago

Google review

stephen shepherd

stephen shepherd star-alt star-alt star-alt star-alt star-alt

"Courteous, prompt proactive service kept me informed throughout repair process — great to have a local Apple authorized repair facility nearby! I will recommend GoEBITS definitely"

6 years ago

Google review

Atlas Fallen

Atlas Fallen star-alt star-alt star-alt star-alt star-alt

"These folks are awesome!!!"

6 years ago

Google review

Jamie Moore

Jamie Moore star-alt star-alt star-alt star-alt star-alt

"Great customer service, good communication and quick turnaround on replacing my laptop’s keyboard. Very pleased with the service and am grateful for how quickly they were able to return my computer back to me. Definitely would recommend!"

6 years ago

Google review

Cynthia Lair

Cynthia Lair star-alt star-alt star-alt star-alt star-alt

"Friendly and professional staff. They finished the diagnostic on my computer ahead of time! Thorough report. No problems so no charge!!!"

6 years ago

Google review

Duc V. star-alt star-alt star-alt star-alt star-alt

Issaquah, WA

"I would recommend this store for everyone who is looking for the trustworthy and quick service. They approached my laptop's issues very quickly, and resolved it in time-efficient manner. Now my laptop works like a champ, I was really worried since my project's proposal day come close but Jesper and his guys came in clutch. They had another location in Capi..." Read more

6 years ago

Dan LaBruna

Dan LaBruna star-alt star-alt star-alt star-alt star-alt

"Fast and efficient service- I came in with a time crunch and they were very understanding/accommodating."

6 years ago

Google review

Simone Carmel C.

Simone Carmel C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Impressive customer service and turn around time!  My Mac Pro hit the floor and needed a new screen. Getting an appointment at Apple would have taken a week, so I was directed (thru Apple Care) to GoEBITS. The service team was helpful, professional and personable.  The quick turn around time was unexpected, I got my computer back in 2 days! Another perk is t..." Read more

6 years ago

michelle hansen

michelle hansen star-alt star-alt star-alt star-alt star-alt

"Great repair. Easy to work with. And got an appointment right away, without having to wait a week to get into the Apple Store."

6 years ago

Google review

Kyle McMillan

Kyle McMillan star-alt star-alt star-alt star-alt star-alt

"I had an emergency and needed my computer fixed as soon as possible. They diagnosed the problem the same day, and had it fixed in a couple days. The Apple store wouldn't even see me for 2 weeks! They were awesome here!"

6 years ago

Google review

Karen Quint

Karen Quint star-alt star-alt star-alt star-alt star-alt

"Apple sent me to GoEBITS with a diagnosis. Everyone there was quick to perform what needed to be done. They helped me and got my old Mac up and running ! Such a good experience…I highly recommend them!"

6 years ago

Google review

Jamie C.

Jamie C. star-alt star-alt star-alt star-alt star-alt

Washington, DC

"If you believe in shopping local take your broken phone here! It's not a corporation like UbreakIfix. As a result, the owner is motivated and staff care about going way above and beyond. The owner and staff are incredible."

6 years ago

Matthew B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Top notch service!! Jesper and his team really know how to take care of their customers. Expected the work to take 2-3 days. But it ended up being completed in under 2 hours!! They understand that it's tough to be without a computer these days, especially when you're dependent on it for your livelihood. It was great to see that acknowledgement and to know th..." Read more

6 years ago

Cole Lysgaard

Cole Lysgaard star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, friendly staff, and timely repair. Had my iPhone screen replaced in under half and hour and it looks great. Will be back for future repairs."

6 years ago

Google review

Kathryn S.

Kathryn S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"They took my ancient iPad, which would no longer turn on, and checked it out for me, for free. One day turn around. And, it turned out, it was not charging because my outlet strip was defective. I feel if I had taken it to the genius bar, I would easily have been persuaded to get a newer model. But this one if fine for me, and I appreciate the guys at eBits..." Read more

6 years ago

David R.

David R. star-alt star-alt star-alt star-alt star-alt

Renton, WA

"The technician who worked on my computer was very communicative and consistently made sure I was aware of the progress he was making on my repairs. They were extremely efficient, because they finished two days before I thought they would. The man running the front of the store was also extremely nice and always had a smile on his face. After my service was c..." Read more

6 years ago

Mark H.

Mark H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"These guys saved my bacon when the power pin on my ASUS laptop started wiggling loose so the computer wouldn't recharge. (I'm three weeks from the end of a big final project for school.) Jasper, the owner, explained the process for diagnosing and fixing and quoted me repair estimates. To my surprise, he promised next-day turnaround. Actually, they did one b..." Read more

6 years ago

Jose A. star-alt star-alt star-alt star-alt star-alt

Cambridge, MA

"The GoEBITS team made sure to go the extra mile to find me the best price and give me a solid repair job. Pros: Price, repair quality Cons: A little lengthy wait, but well worth it for the quality"

6 years ago

Daniel Citron

Daniel Citron star-alt star-alt star-alt star-alt star-alt

"Service was quick and informative"

6 years ago

Google review

Lauren H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"The staff was very friendly and professional. They have very quick service and were able to repair the fan in my laptop in the same day when I came in with no advanced notice. I definitely recommend to anyone!"

6 years ago