GoEBITS Reviews & Testimonials

4.5 (501)

Reviews: 501


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Michael Domar

Michael Domar star-alt star-alt star-alt star-alt star-alt

"They are wonderful! They fixed our MacBook Pro for us, made it good as new. The price has gone up, but it had nothing to do with these guys (thanks Apple). They were professional and knowledgeable. We will definitely come back here when needed. Thanks guys!"

4 years ago

Google review

Ruhao X.

Ruhao X. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I rarely writes yelp review unless i have a strong reason to. GoEBits definitely treats their customers with top priority and goes above and beyond for them. I brought in a 2016 macbook pro with screen issue for repair and they not only fixed the screen but also replace the top case and battery so its almost a new laptop again. Thanks so much for the excelle..." Read more

4 years ago

Julie M.

Julie M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This small business is apple endorsed, and a very convenient location in the U district. Kind and professional people, quick in and out and received my computer in less time than the apple store would fix. A new loyal customer."

4 years ago

Mr M.

Mr M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place was great! They diagnosed my issue nicely and followed all the rules for repairing Apple laptops that are under warranty. I recommend this place as long as you are under warranty. My 2015 Mac was not under warranty so it was going to potentially cost $800 to replace the battery because of Apple's rules of device repair. I didn't let them do the..." Read more

4 years ago

Lucy Fei

Lucy Fei star-alt star-alt star-alt star-alt star-alt

"Easy process to get my laptop fixed. My service was covered by Apple and GoEBITS did not charge anything extra! COVID times made turnaround time slower due to shipment delays but they told me ahead of time."

4 years ago

Google review

Melinda C

Melinda C star-alt star-alt star-alt star-alt star-alt

"I’ve had the GoEBITS team work on multiple laptops for all sorts of things the two most recent being a keyboard replacement for a Mac and essentially a factory reset also for a Mac. They are always super professional, friendly, helpful and clear. Thanks so much to the GoEBITS team!"

4 years ago

Google review

Julia Gall

Julia Gall star-alt star-alt star-alt star-alt star-alt

"Thank you to GoEBITS for their kind and professional customer service! I was upset about my computer crashing on me, and they went beyond to make sure I was happy. I would come here again for future repairs."

4 years ago

Google review

Dani Gomez

Dani Gomez star-alt star-alt star-alt star-alt star-alt

"Couldn’t have been more quick n painless experience for a stressful situation."

4 years ago

Google review

Lindsey S.

Lindsey S. star-alt star-alt star-alt star-alt star-alt

Los Altos, CA

"My computer got liquid damage (thanks to my clumsiness) so I brought it in to GoEBITS. They were very organized with appointments and were so nice when I checked in my laptop. I left feeling like my computer was in good hands. I was able to get an update on my computer while it was in the shop--  they were very transparent with me about the status and time o..." Read more

4 years ago

Lindsey S. star-alt star-alt star-alt star-alt star-alt

Los Altos, CA

"My computer got liquid damage (thanks to my clumsiness) so I brought it in to GoEBITS. They were very organized with appointments and were so nice when I checked in my laptop. I left feeling like my computer was in good hands. I was able to get an update on my computer while it was in the shop-- they were very transparent with me about the status and time o..." Read more

4 years ago

E. L. C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"From a new Loyal Customer: I've recently had a truly outstanding experience with GoEBITS, U District, having to do with my laptop (MacBook Pro), which developed a failure to recharge - leading to new problems emerging and ultimately, with all sorts of error messages, failure to power up entirely. Seeking repair options ... having always in the past used an..." Read more

4 years ago

Ezra Epstein

Ezra Epstein star-alt star-alt star-alt star-alt star-alt

"The place has the look of an old camera store somewhere in NY's Times Sq circa 1983, but once you get past the down-market digs you get professionals who go above and beyond to give great service. Thanks for fixing my Mac!"

4 years ago

Google review

Tim Marshall

Tim Marshall star-alt star-alt star-alt star-alt star-alt

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Google review

Eddy Huang

Eddy Huang star-alt star-alt star-alt star-alt star-alt

"They’re pretty professional, and does a good job keeping people safe during COVID"

4 years ago

Google review

Tim M.

Tim M. star-alt star-alt star-alt star-alt star-alt

Delridge, Seattle, WA

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Tim M. star-alt star-alt star-alt star-alt star-alt

Delridge, Seattle, WA

"Fantastic service! The technicians were helpful and made a quick turnaround. I need my laptop to hunt for jobs in a difficult market, so without them I'd be out of luck! I will definitely be back!"

4 years ago

Tasha L.

Tasha L. star-alt star-alt star-alt star-alt star-alt

Toronto, Canada

"My Mac broke, and the next day (a Sunday) I was able to get an appointment. Slightly longer than expected, but super friendly service and they replaced all my MacBook parts - and it was free of cost cause I was under Apple care. I would highly recommend if you are looking for a convenient place on the ave! Professional and friendly."

4 years ago

Elizabeth Carey

Elizabeth Carey star-alt star-alt star-alt star-alt star-alt

"The day my laptop broke I found an appointment at GoEBITS and they provided excellent help and communication from the outset!"

4 years ago

Google review

Ben J.

Ben J. star-alt star-alt star-alt star-alt star-alt

Baltimore, MD

"Had a very good experience here having my mac laptop repaired after an unfortunate run-in with about 16 oz of iced tea. They had great availability online, I was able to make a same-day appointment and bring it right in. They were up-front about the charges I would pay for the repair, and took it immediately. The thing I appreciate the most is that they work..." Read more

4 years ago

Ben J.

Ben J. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Had a very good experience here having my mac laptop repaired after an unfortunate run-in with about 16 oz of iced tea. They had great availability online, I was able to make a same-day appointment and bring it right in. They were up-front about the charges I would pay for the repair, and took it immediately. The thing I appreciate the most is that they work..." Read more

4 years ago

Chris Plucker

Chris Plucker star-alt star-alt star-alt star-alt star-alt

"Had an issue with my charging port not working for over a year and they quickly identified and fixed the issue! Thanks so much for your excellent service."

4 years ago

Google review

Kevin H.

Kevin H. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"Cracked phone screen and water damage. I never needed up bringing the phone (my girlfriend's) in to be serviced. I called and left a message to set up an appointment for a repair. Willy called back and told me that it would be a week out for the next appointment. Bummer, but understandable considering the current affairs of 2020. He was extremely patient wit..." Read more

4 years ago

Kevin H. star-alt star-alt star-alt star-alt star-alt

Kirkland, WA

"Cracked phone screen and water damage. I never needed up bringing the phone (my girlfriend's) in to be serviced. I called and left a message to set up an appointment for a repair. Willy called back and told me that it would be a week out for the next appointment. Bummer, but understandable considering the current affairs of 2020. He was extremely patient wit..." Read more

4 years ago

Alfred McDonald “Amoney” Lewis

Alfred McDonald “Amoney” Lewis star-alt star-alt star-alt star-alt star-alt

"This place is awesome. I was completely satisfied with the new Apple logic board they installed in my new MacBook Air and now it turns on without any problems. Thank you GoEBITS, you guys brighten up my day."

4 years ago

Google review

Cheri M. star-alt star-alt star-alt star-alt star-alt

Adams, Seattle, WA

"I brought my Mac in to GoEBITS for a faulty keyboard. Making the appointment was super convenient. In the shop, the team was very friendly and knowledgeable. They had me in and out in less than 5 minutes. The service was done quickly and they communicated with me along the way. They were able to fix my computer under the Mac warranty and they even cleaned it..." Read more

4 years ago