GoEBITS Reviews & Testimonials

4.5 (501)

Reviews: 501


5
83%
4
5%
3
1%
2
2%
1
9%

88% of customers would recommend GoEBITS

  Showing 5 star reviews only  

Rodriguez E. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Please go see them for all computer needs! My MacBook crashed in the middle of my finals week and they got my laptop back to me in 4 days with a better setup than I had before. They were kind to me when I was falling apart and I would highly recommend them"

5 years ago

Joshua MacKintosh

Joshua MacKintosh star-alt star-alt star-alt star-alt star-alt

"Great experience here! Took in my MB Pro for a screen repair (cracked logo bezel) and they immediately gave me an estimate and said they could get to work fixing it. They were quick, professional, and friendly! Definitely would recommend them for FAR quicker service than the Apple Store!"

5 years ago

Google review

Will Dovgalyuk

Will Dovgalyuk star-alt star-alt star-alt star-alt star-alt

"Very helpful, I made my first mistake as a business owner and lost data on a hard drive. They were willing to help and sent it to California for the engineers to restore my data, thank you. Even though it is going to cost me, still well worth it."

5 years ago

Google review

Meghan Stevenson

Meghan Stevenson star-alt star-alt star-alt star-alt star-alt

"GoEBITS fixed liquid damage on my computer efficiently and the customer service was wonderful!"

5 years ago

Google review

Meghan S.

Meghan S. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"I spilled coffee on my computer (a Macbook Air) and was freaking out about having it fixed. The staff at GoEBITS was reassuring, clear and communicative.

I really appreciated all the updates along the way - and the in-store service was fast and easy. I would bring any device here."

5 years ago

Richard S.

Richard S. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I've taken my Apple laptop and desktop here and both times received excellent service. The Apple store has a lot of protocol and waiting queues, and I'm not a fan of how crowded, loud, and busy that store always is. Having the option to take my machines to a local business that is much more quiet and relaxed is a godsend. Both times I've received..." Read more

5 years ago

Blake Partridge

Blake Partridge star-alt star-alt star-alt star-alt star-alt

"Friendly staff with fast service and quality work. Apple authorized repairs too. Got my MacBook Air keyboard replaced in 3 days vs the 2 week estimate by Apple. They're located on shopping center above QFC, not on the main street."

5 years ago

Google review

Valerie L.

Valerie L. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"GoEBITS rescued my data from a dead laptop and then transferred it to a new laptop, even doing the new computer setup for me! A friend recommended them after my computer died, and offered to drop it off for me. They quickly responded to me that they could get the data off the laptop (YAY!!!), waiting patiently for me to choose a new laptop and have it deli..." Read more

5 years ago

Christopher Young

Christopher Young star-alt star-alt star-alt star-alt star-alt

"I brought my MacBook Pro for a battery recall replacement. Apple Store wanted to keep it for 10 days which would make work extremely challenging. GoEBITS was able to help me in and got it done in 24 hours. Service was professional and the staff knowledgeable."

5 years ago

Google review

Efrain H.

Efrain H. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Jesper and his team really took care of me! I had a rather sudden issue come up with my MacBook and they not only identified the issue that I was experiencing, but also a crack in my screen that would've cost me a couple hundred dollars to replace down the line but because I was already at my max deductible it cost me nothing! MacBook looks and feels good as..." Read more

5 years ago

Meixi -

Meixi - star-alt star-alt star-alt star-alt star-alt

"great service! Kept us up to date with everything going on and quick turn around!"

5 years ago

Google review

John Lee

John Lee star-alt star-alt star-alt star-alt star-alt

"I was in Seattle from Ottawa Canada visiting my son and family and working remotely. My Mac Book crashed and they were kind enough to fix it within a day! Hardly missed a beat thanks to GoEBITS!!!"

5 years ago

Google review

Brandusa B.

Brandusa B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Every few years I come here to replace the broken screen on my iPhone and every time I get a phone as good as new without paying for a new phone and adding one to the landfill. These people are the best, they run a great business and they do a great job, thank you much!!!!!"

5 years ago

krisjs1767

krisjs1767 star-alt star-alt star-alt star-alt star-alt

"Easy check-in. Prompt diagnosis of the problem. Device repaired ahead of my expectations. Good customer communications at all stages as well. Recommended."

5 years ago

Google review

Meredith R.

Meredith R. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"This place is top notch. My 1-year-old work laptop (MacBook Pro 2018) had a stuck spacebar, and I found GoEBITS via the Apple website when I clicked through to make a repair appointment somewhere nearby, figuring I'd have to wait a couple days to take it to the Apple Store. There was an "appointment" available at GoEBITS within 20 min, so I booked it and hig..." Read more

5 years ago

Joshua McMullen

Joshua McMullen star-alt star-alt star-alt star-alt star-alt

"Fast and excellent service!"

5 years ago

Google review

Bronson Cole

Bronson Cole star-alt star-alt star-alt star-alt star-alt

"It didn't take too long and they managed to find the problem with the little information I could provide and were flexible on when I could pick it up."

5 years ago

Google review

Mark Smedley

Mark Smedley star-alt star-alt star-alt star-alt star-alt

"Incredibly professional and efficient. My Macbook Pro suffered from water damage. GoEBITS took care of everything, ensured that my AppleCare+ was validated and returned my beloved Mac within days. It's like a new machine. So glad i discovered GoEBITS, highly recommended."

5 years ago

Google review

Lee B. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"Faster than Apple, approved by Apple, got me in and out in super time and saved all my data. Great job"

5 years ago

Alex

Alex star-alt star-alt star-alt star-alt star-alt

"My laptop’s usb board and battery went bad and these guys fixed it in a jiffy. Big props to Willie for the excellent (and calm) service. πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘"

5 years ago

Google review

Yasmine Farhat

Yasmine Farhat star-alt star-alt star-alt star-alt star-alt

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Google review

Karen Jen

Karen Jen star-alt star-alt star-alt star-alt star-alt

"Quick, honest, and very knowledgable about all Apple products. Thanks for the professionalism, and quick turnaround!"

5 years ago

Google review

Yasmine F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Great experience! Customer service went above and beyond what I was expecting. My laptop is working great thanks to their help! Would definitely come again."

5 years ago

Karen J.

Karen J. star-alt star-alt star-alt star-alt star-alt

Sammamish, WA

"Excellent Service, courteous and very professional. They know their Apple products! Instead of waiting 2-3 weeks to get my laptop keyboard fixed, they turned it around in less than 4 days. Highly recommend this place."

5 years ago

Dorothy M. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"I took my MacBook Pro to get repaired at GoEBITs last week. At first I was a little wary because I've never used an Apple authorized shop before but my experience at this location was amazing. Jasper listened to what was going on with my computer and helped me talk to Apple Care are they were trying to deny coverage even though I had time left on my coverage..." Read more

5 years ago