About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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807 reviews
4.1/5 average rating
Dale W.
Citrus Heights, CA
Zach R.
MI, MI
"This was the worst service and customer service I have ever received. The first scheduled pickup day they left a note on my door a pickup was done and I walked through the yard to find dog poop everywhere. When I called them and told them they basically said they doubt it but ok. I told them if I am paying for a service I would like it done right and their r..." Read more
2 years ago
Janet M.
Southfield, MI
"This company is incompetent and unethical. In the few weeks that we've had this service they came 2x...supposed to be a weekly service. I called the so called "local representative " and he said the person didn't come because of road construction. Huh?!! We get deliveries from Amazon every other day and they get here in spite of road construction. Th..." Read more
2 years ago
Latonia S.
Monticello, IN
"I really needed a service like poop911. They really disappointed me. The 1st week the scooper" Agustin" texted and told me he was on his way. I wasn't home but I told him to go ahead the dogs were inside the house. When I got home and let the dogs out, the side gate was left open and my dogs got out of the yard. Once I the dogs back in the yard, I s..." Read more
2 years ago
Larry R.
Norwalk, CT
"I hired Poop911 for a one time service and I'm sorry but they did a very poor job. One person arrived in the morning and spent 15 minute and then left, I then went out to the yard to look at the job and found that there was still poop in the yard, I then called to complain so they said they would send the person back. When the person came back later that aft..." Read more
2 years ago
Britani M.
Pueblo, CO
"Phenomenal service! It's one less worry I have to deal with as a busy working mom, and Kyle my operator always texts to let me know he's coming and he's in and out, very trust worthy and worth every penny! I would highly recommend this service for your yard if you have pups, especially if you have an especially large yard! Thank you poop911!"
2 years ago
Becka P.
Seattle, WA
"Best decision we've made in a long time. My husband works full time, and I'm disabled. We are trying to minimize chores and this service takes a MASSIVE load off our backs. They are so nice and communicative. Our dog seems to want to spend a lot more time outside now because the yard is so much cleaner. We don't have to run out and scoop as soon as the lawn..." Read more
2 years ago
Paula R.
Vernon Township, NJ
"This company scams customers! I called and provided them with my dog breeds, yard size and answered all questions about yard type and told them I had mostly a grass area and a small rock area where removals were needed. I was quoted $20.21 tax included for weekly cleaning and were told first cleaning would be free. The company first did not show up in April..." Read more
2 years ago
Heather T.
Warren, MI
"Was looking for someone to pick up my dog's pop do to me having surgery soon and I will be unable to do it. Found this place online and saw that it was a free trial and then they would charge me 19 dollars a week for service thought that would be perfect. Not no one ever came to pick up my dogs poop the first week and I called the number and got a voicemail,..." Read more
2 years ago
Jacki G.
Tucson, AZ
"Since Ethan took over, this has been unreliable. We were billed and yet had no service. Ethan won't return calls, main office is no help. Lots of blame on personal problems when you do get ahold of him. Do not recommend. we went with another company for less money now and are very happy."
2 years ago
Sheryl E.
Southfield, MI
"I really appreciate Jeff took the time to call me back via text as requested. He also checked in frequently to see if the worker had arrived at my house. When they hadn't he came himself to make sure my yard was cleaned on date promised. He also called me before an expected storm to see if I was open to him coming prior to scheduled date. I have 3 dogs..." Read more
2 years ago
arielle d.
Glenwood, IL
"This is my 3rd week using them and the 1st week was fine. They came on the schedule day cleaned and closed and locked my gate after they were finished. Second week nobody came or called no emails or anything stating they couldn't make it out. The service guy didn't come until Sunday the second week. I called the office left a message no response for days. Th..." Read more
2 years ago
Amy C.
St Paul, MN
"I can't say enough good things about poop. Poop911, that is. I have three dogs and they are full of sh*t. They create 6-9 piles per day and now that my husband and I are empty nesters and I don't have the free labor of kids living at home to take care of this nasty task, I have Poop911 do the dirty work. I love it even better in the winter when the p..." Read more
2 years ago
Kimberly M.
NY, NY
"They were good for at least 4 months then I started to see where they missed and my yard is small so not hard to miss. Then my son started working nights and said he would watch when I got the text that they were coming so dog put inside. He watched he said they were there less than 5 minutes multiple visits and so I guess that is why not a good job. I email..." Read more
2 years ago
Shell C.
Hobe Sound, FL
"Best service ever!
Technician is very thorough and respectful of property. He walks every part of our huge yard.
I love coming home on Thursdays and seeing a fresh yard!"
2 years ago
Luis G.
Lakewood, WA
"The first couple times service was great, after a couple weeks the service started getting lazy. The poop wouldn't get picked up, especially from our concrete patio. We called them and mentioned that the patio was missed. She when on to say that it was picked up (we have cameras all over our house) and started to act unprofessional and and not willing to fix..." Read more
2 years ago
William S.
Boise, ID
"Ode To Poop 911Many a fortnight did pass,Since I had cleaned what came from my dog's a___.Ashamed I was, but cut me some slack,Permittable weather, these past weeks did lack.Upon starting the chore, to my dismay,A snap I heard, and crack my scooper did display!Now cold, wet, and disgusted,I knew..." Read more
2 years ago
Jennifer A.
Uptown, Charlotte, NC
"Very poor service...lady who came to remove pet waste from yard did not do her job. She would show up and leave within 5 minutes. We made multiple complaints to the owner and requested a new employee to come out. The owner, Mark, never provided a refund for not completing the job nor called us back as promised....in fact, he hung the phone up on my mother wi..." Read more
2 years ago
Stacey S.
Placerville, CA
"Called Bill as my house sitter told me the poop guy was in and out in less than a few minutes these last few weeks; I travel for work. I love my dogs and my home, this I pay for a service. Today, I was home and went outside to play with my dogs, it's been a few solid weeks for play in the yard. There was poop everywhere! Months of it! How embarrassing and na..." Read more
2 years ago
Daniela S.
Denver, CO
"I was pretty skeptical looking at the newer reviews and afraid I was going to get a no show. My mom recommended Poop 911 to me as she has 4 dogs herself and my backyard was due for a clean up. I scheduled my first clean up online and the day of I had a gentleman call me giving me a heads up that the tech guy would be at my place between 2:30pm-3:30pm. Nick,..." Read more
2 years ago
Jessica S.
New Hyde Park, NY
"If I could give zero stars; I would. Talk about a sh***y business. They make you store your credit card, and continue to charge you without actually showing up to do the service. There's no way to remove your card from the site, and they never respond to you. Stay away!!! I should've listened to the reviews that were already on here. They are crooks."
2 years ago
Cannon B.
Palm Springs, CA
"These guys are awesome! Always on time and very thorough in their cleanup. I have never been more impressed with this type of service. I strongly recommend!"
2 years ago
Valerie M.
Knoxville, TN
"It started out great. They cam early and emptied the two litter boxes. Then they started coming at odd hours. Then they skipped altogether and the charges stayed on my credit card even though I called them. Now they simply don't answer."
2 years ago
Allison E.
Tempe, AZ
"Extremely Unprofessional
Rude
Overpriced
This company should not be called poop 911. I've never been so shamed by a company before about the services I needed. I won't be working with them again."
2 years ago
Careful S.
Rosemount, MN
"Poop911 cancelled my account today because I complained that they did not do a good job. Look at the pictures, they left tons of poop behind in the yard. Children play there and we trusted their business to do the job we are paying for. Instead of acknowledging their mistakes they blame the customer? STAY AWAY FROM POOP 911!!!"
2 years ago
"They were supposed to come out and pick up on a Friday. They never came and said they couldn't put again until Tuesday. When Tuesday showed up, the still
Didn't service the yard. I do not recommend them to anyone. They just give you the run around."
2 years ago