About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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807 reviews
4.1/5 average rating
David B.
Westminster, MD
Anupreet K.
Newark, CA
"Really disappointed with their service. They will take your money and will not come to pick up dogs poop and miss so many days with no explanation still would be charged. Workers and owner is very rude. Bad costumer service."
3 years ago
Jamie R.
Pittsburgh, PA
"Owner responded and never followed through LOL
I guess they were just trying to save face publicly. What a joke."
3 years ago
Cassy B.
Orange, CA
"I've been using this service now for a few months and I absolutely love this company! The guy who comes to clean my yard is always super friendly when I happen to be home. He always does a very thorough job. It's nice to come home and not have to worry about picking up after 3 large dogs. I highly recommend using these folks, great customer service! Thanks g..." Read more
3 years ago
Anthony N.
South San Francisco, CA
"The lady that was supposed to be here from 1pm to 4pm. We left to run an errand at 4:15pm and let the side gate open with our hose outside like requested. The services we got included cleaning up ALL the dog poop, sanitize the backyard, and a rinse of the area. Well after we got home at 4:30pm all the poop was gone expect for 1 pile, they didn't sanitize the..." Read more
3 years ago
Denese W.
Buda, TX
"I have used Poop 911 here in Buda now for several months. I have two large dogs and the poop to go with them. The guys from Poop 911 always do a great job and my dogs have gotten to know them now.
Thanks Poop911!
- Brodee and Baloo's Mom"
3 years ago
Carrie A.
Greeley, CO
"We had our first cleaning it was great . Anthony was professional , kind and did an awesome some. They responded really fast, I was able to book and get a clean up schedule quick!! I recommend this please and it's sure a relief for busy folks that's has dog. Thank u"
3 years ago
Beth G.
Seattle, WA
"I'm handicapped & am not able to bring dog inside-so agreement was come early in morning when my son is home to bring dog in &to text or call ten minutes before she get here to see if dog is inside-she would never come till afternoon so dog was usually outside-they started charging any way & have now suspended my service which is fine with me-the..." Read more
3 years ago
Amy S.
Austin, TX
"I've used Poop 911 for years, and it seems (based on the amount of dog doo in my years that's been growing over the past weeks) they've quit coming. After emailing and calling the office with no response, I'm sadly moving on."
3 years ago
Hortense D.
Fort Worth, TX
"Look , I come to work a few min early everyday just to average out so I can not feel guilt for this service . That's all it takes for my yard to look great and be clean for my grandson . I 100% recommend this service . We moved and have a much bigger yard and honestly I JUST DONT WANNA . Yard is always nice and clean and I receive a text 20 min prior to arr..." Read more
3 years ago
Julia V.
Sacramento, CA
"First visit and they did an amazing job!!!! Should
Have used you guys when I first found you guys over a year ago! Prices are affordable too!"
3 years ago
Diana G.
Newtown, PA
"We have used them for over a year and recently have started to notice that more and more poop is not picked up. We let them know and they said they had spoken to their technician and gave us the next one for free. Then it still happened. After 2 rounds of that, we sent photos. No reply. Then we got charged. I sent more photos showing old poop that had been l..." Read more
3 years ago
Aubrey F.
Steamboat Springs, CO
"I've been trying to reach someone for WEEKS. No one has shown up at my house to provide service so I went to a different company and left a message for this service WEEKS AGO. Someone from poop 911 left a sticker on my door today.! I refuse to pay for the service as I requested to cancel and it's been over a month since anyone from this company showed..." Read more
3 years ago
Cee S.
Las Vegas, NV
"I'm not sure if they are going to the wrong unit number or what but I am being charged for a service that isn't happening. I have been trying to contact someone but they are nearly impossible to track down. The phone is either busy, you're prompted to leave a message or they say they will text you back. UPDATE: someone texted back and they went to the wrong..." Read more
3 years ago
John N.
Warren, MI
"Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog got out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just..." Read more
3 years ago
Dawn F.
Maple Valley, WA
"I have used Poop911 Seattle for several years. They have always been a reliable service. I am so glad I found Poop911 because I really hate to clean up poop."
3 years ago
Ava B.
Austin, TX
"I decided to try the service and set them to come once a week to pick up dog poop in a very small yard. In a matter of a little over a month they came a total of two times. One of the times they had sent an email stating they would be there on a different day and When that day came they sent another email stating they couldn't make it. They were prompt about..." Read more
3 years ago
Erica K.
New York, NY
"We starting using this service about 2 months ago and have been very pleased so far. They come regularly and take care of this task that we just don't have time to do ourselves. The only flaw I've found so far is that I tried to contact them about swapping to a different day via email and phone and never received a response. But it wasn't an urgent matter so..." Read more
3 years ago
Alex M.
Las Vegas, NV
"First I paid for them to take the poop away but instead it was thrown away in my recycling trash can. Then due to that I was told I would get $20 off my next service. I get it mistakes happen so that was cool for them to offer but then the next service comes and my back gate has a lock on it so no one can get it. No one called or knocked on the door to get i..." Read more
3 years ago
Shawna E.
Oakland, CA
"My family & I got quite lazy during the pandemic lockdown so needless to say no one scooped the poop in at least 9 months. Not only that but it was all on landscape rocks, not easy to clean! But this company came out, I believe it was Lily, & did an AMAZING job! It was 106 degrees out there but she got everything up that hadn't already turned to dust..." Read more
3 years ago
Alison W.
Shakopee, MN
"I have been using Poop 911 for several years now and they have been great to work with!John has been very polite and accommodating.The customer service is amazing as well, I know they are just an email away and they always reply in a timely fashion. I have a large yard and my neighbors all have dogs, I don't have to worry about stepping in dog po..." Read more
3 years ago
Mathu F.
Bedford-Stuyvesant, NY
"We have four dogs. That's a whole lotta poo and it's super hard to keep up with in between working and such. Then we'd always have to clean up poop before working outside in our garden or plying with the dogs. Poop 911 comes biweekly for our four dogs. Our yard is improving due to the consistent pick up and no smell! We also don't step in dog poop an..." Read more
3 years ago
Jill S.
San Diego, CA
"I moved out of my home and made every feasible attempt to inform this company. They do not have an easily accessible "cancel" feature on their website. No one answers the phone. No one returns messages. It's has been a month since I moved and they continue to charge my card. I finally had to get a new card and had my company dispute the charges. Do n..." Read more
3 years ago
Sara G.
Glendale, Los Angeles, CA
"First visit was GREAT. But then I emailed to skip the next visit. Someone came anyway. I thought okay thats fine, I'll pay for the service and relax, and happily let someone else handle it. So I waved hello to the guy. But he was here for 5 minutes and left 10-12 piles of poop in the yard. I was amazed. I pay extra too because I have mulch. So I TALKED t..." Read more
3 years ago
Dawn C.
Boise, ID
"They do a great job! They are always quiet and quick, they never both my dogs which is miracle and they were very accommodating when we had to change dates because our lawn card company requested it."
3 years ago
"Awesome service! They show up on time and really help me out with a very thankless task. I'm truly grateful for them!"
3 years ago