About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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807 reviews
4.1/5 average rating
Jon C.
NY, NY
Lydia S.
Fort Worth, TX
"Poop 911 has been a time (and life) saver! We have been using their weekly service (for over a year) and they do such an amazing job. They're professional and the yard is always so perfect when they leave. We started using their "poop take away" service this summer and that is such an awesome perk; I wish we had started using that service when we st..." Read more
7 years ago
Jennie D.
Aurora, CO
"Super easy to book an appointment online. Hassle free when they come to do the job. I left the gate unlocked, they came and did their thing, and my yard looks great"
7 years ago
Braxten T.
Lynnwood, WA
"We have used them for almost a month, they seem to do a good job. My only recent issue was they are hard to get a hold of, seems to be a franchise and no reception. Concerning in the situation of an issue.
But so far so good!"
7 years ago
Caresse A.
Minneapolis, MN
"I live in Fridley and have had a terrible experience. We called to get a quote since we have used them before with a few problems with the person coming out but nothing major ( not willing to go out into certain areas of the yard because she said it was hard to get to yet we do it ourselves with no problem). We have been busy and when I called her it was at..." Read more
7 years ago
Laurie L.
Belmont, MA
"Yes, I am reviewing a poop removal service. Scott is not just a "pooper scooper"; he is a one-man force of yard cleanup. My husband has been ill and we are in the process of selling our house so we can move (out of state) closer to the hospital. Needless to say, things are chaotic here right now. Our yard had gone neglected for a few weeks and, with..." Read more
7 years ago
Judy S.
Roseville, CA
"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere. We have him come twice weekly to make sure we never let flies hatch, which is nice. He's thorough in examining our yard, too. I see him walk a winding path to make sure he spots ever..." Read more
8 years ago
Shawna G.
Dallas, TX
"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more
8 years ago
Kim C.
CA, CA
"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."
8 years ago
Holly P.
Littleton, CO
"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!!I had this service for months and found them adequate. No complaints. Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN. My grandson and his friend witnessed this from the window and reported to me that the scooper le..." Read more
8 years ago
Jennifer C.
Lehi, UT
"POOP 911 IS UNDER NEW MANAGEMENT!
I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"
8 years ago
Michael R.
Frankfort, IL
"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more
8 years ago
Becky H.
Kent, WA
"I signed up for this service and they did not do a very good job removing the poop in my backyard but seemed to have got the majority of it. The next time they were supposed to come, they did not show up at all but still charged me. They do not answer their phone AT ALL. I had to remove my credit card online and call my credit card company to dispute the cha..." Read more
8 years ago
Annilsa F.
Aurora, CO
"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."
8 years ago
Emsud S.
Everett, WA
"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."
8 years ago
Matthew P.
Everett, WA
"-THIEFS- This company has been a shit show from the startA kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the..." Read more
8 years ago
Camie M.
Marysville, WA
"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."
8 years ago
Anna G D.
Berwyn, IL
"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more
8 years ago
Tom B.
Austin, TX
"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right?My house has a back alley and that's where the trash cans are. Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead.Not a huge deal but it's anno..." Read more
8 years ago
Shawn F.
Seattle, WA
"Do not sign up for this service. We had it for a few months and when we went to cancel the service it was impossible to get ahold of anyone in there office. Left several messages to cancel the service with no response. They continued to charge my card. I finally had to get my credit card company involved to block charges from these jokers. Buyer beware!!"
8 years ago
Jessica G.
Las Vegas, NV
"Poop911 has been my most reliable pooper-scooper for the last 6 months! Great prices too!"
8 years ago
Hugo V.
Round Rock, TX
"Was at an Airbnb for a couple weeks with my two dogs. Had POOP 911 come out twice and then a third time on the last day we were there. Easy to work with the guys at Poop 911."
8 years ago
Anna I.
Dallas, TX
"I'll admit that I haven't used their services in maybe 9 months but have ordered service again based on my original experience. They were great the last time I used them. I wasn't able to meet them when they arrived as I was tied up on a conference call, but they texted me and were completely understanding. They said they would be as quiet as possible so..." Read more
9 years ago
Michael E.
Las Vegas, NV
"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the cl..." Read more
9 years ago
Nessa S.
Las Vegas, NV
"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."
9 years ago
"Unfortunately I have asked to cancel my service today after roughly a year of service. I have had good service at times as well as lazy or nonexistent service that I was charged for. I will say that they have always worked to right the wrong and correct it. I have had the tech walk into my backyard on an occasion that I was home and leave within a couple..." Read more
7 years ago