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POOP 911 Reviews & Testimonials

4.8 (7,177)

Yelp Reviews: 807


5
73%
4
3%
3
1%
2
2%
1
20%

76% of Yelp users would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

  807 reviews
  4.1/5 average rating

Jim G.

Jim G. star-alt star-alt star-alt star-alt star-alt

FL, FL

"Amazing service! My yard is spotless due to their weekly cleaning (I have a mastiff) which is quite reasonable. Highly recommended!!"

a year ago

Jean P.

Jean P. star-alt star-alt star-alt star-alt star-alt

Westport, CT

"Great people and my yard is clean!!  I have 2 dogs and 2 acres. It's so nice not to have to walk all over looking for dog poop!"

a year ago

K C.

K C. star-alt star-alt star-alt star-alt star-alt

Boise, ID

"Super reliable,  as well as great communication.  Will also pickup the occasional granddog visit poops. Highly recommend!!"

a year ago

Susan S.

Susan S. star-alt star-alt star-alt star-alt star-alt

Ramsey, NJ

"This is a tough job and the young people who come get the job done quickly and efficiently. They are smiling and courteously, reliable. The price is reasonable, and the manager returns promptly. Highly recommend."

a year ago

Niveen K.

Niveen K. star-alt star-alt star-alt star-alt star-alt

Shrewsbury, MA

"Reliable service. Good customer service communication. I'd be lost without them. Highly recommend so your yard can be constantly clear of poop"

a year ago

Stephanie G.

Stephanie G. star-alt star-alt star-alt star-alt star-alt

Tampa, FL

"I've been using poop 911 for years and have always been happy. Some of the best money I spend every week. I would highly recommend"

a year ago

Terri L.

Terri L. star-alt star-alt star-alt star-alt star-alt

Cape Girardeau, MO

"reliable, great quality. friendly, easy to work with"

a year ago

Rochelle E.

Rochelle E. star-alt star-alt star-alt star-alt star-alt

IL, IL

"Edith who is assigned to our yard has been exceptional, she does a great job and always lets us know when she is on the way and when she is done!"

a year ago

Sandi K.

Sandi K. star-alt star-alt star-alt star-alt star-alt

Brandon, FL

"I'm so thankful for this service! I have a condition where my hands aren't very nimble anymore, so I can hold onto a pooper scoop. It's so helpful having someone come and take care of it for me. The ONLY suggestion I would make is being able to change my day to Wednesday. Other than that, the service is perfect!"

a year ago

Janie D.

Janie D. star-alt star-alt star-alt star-alt star-alt

West Valley, Boise, ID

"Hassle free and convenient!  They do a great job!  Set it up online & they take autopay. Doesn't get any easier than that!"

a year ago

Gary W.

Gary W. star-alt star-alt star-alt star-alt star-alt

Seminole, FL

"Absolutely worth the price.  Best decision was to hire them.  Awesome company. Definitely recommend"

a year ago

Wendy C.

Wendy C. star-alt star-alt star-alt star-alt star-alt

Tampa, FL

"I love having my yard poop free!
They are very thorough when cleaning the backyard. Definitely worth every penny."

a year ago

Dr. Sharon B.

Dr. Sharon B. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Johnathan was always prompt and let me know is arrival and when he completed cleaning the yard...which always looked great.  Poop 911 is a life saver as I am unable to walk on uneven ground."

a year ago

Karen A.

Karen A. star-alt star-alt star-alt star-alt star-alt

Brighton, IL

"They do such a good job!  The yard always looks great!​"

a year ago

Shirley A.

Shirley A. star-alt star-alt star-alt star-alt star-alt

Ventura, CA

"So pleased with POOP 911. We always know when they're coming and they do a really good job! Money well spent and it's not that much either."

a year ago

Jennifer F.

Jennifer F. star-alt star-alt star-alt star-alt star-alt

IL, IL

"Always does a great job and keeps my yard looking great. I love using them during the winter months."

a year ago

Sabrina M.

Sabrina M. star-alt star-alt star-alt star-alt star-alt

Clayton, MO

"Poop911 is a great business with absolutely amazing service. Their communication is stellar, their pricing is fair, and they give us a clean yard every week! 10/10 highly recommend!"

a year ago

T M.

T M. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."

a year ago

Ash S.

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are..." Read more

a year ago

Tracey R.

Tracey R. star-alt star-alt star-alt star-alt star-alt

Northport, NY

"I wish I had checked the ratings before I called them. I saw their truck in my area and thought it would be a perfect fit. I went on their website to schedule and the calendar option was not working so I was forced to choose have an associate contact for an appointment. I received an email and a text both stating I would be contacted shortly. I waited a day..." Read more

a year ago

Jimmy.Libbi C.

Jimmy.Libbi C. star-alt star-alt star-alt star-alt star-alt

Columbus, OH

"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."

a year ago

Pierce L.

Pierce L. star-alt star-alt star-alt star-alt star-alt

Charlotte, NC

"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more

a year ago

Annmary  T.

Annmary T. star-alt star-alt star-alt star-alt star-alt

Essington, Tinicum Township, PA

"I used the service for a few months.. it was okay until it was time to cancel my service because I moved. & I was anticipating using them at my new house once I got settled, however, after canceling services, they wouldn't stop charging me the 20$ a week. I contacted them and asked about it. They told me " it happens sometimes because they're system..." Read more

a year ago

Cheri S.

Cheri S. star-alt star-alt star-alt star-alt star-alt

West Bank, Minneapolis, MN

"After an call that said Thursday clean up to an email that showed Wednesday,  a phone call Thursday afternoon confirming they would be there, to a no show Thursday with email at midnight to reschedule,  then having them show up unexpectedly friday.. is what is causing my lower stars.  The cleaner that came out was friendly and my boys loved him, my r..." Read more

a year ago

Sky P.

Sky P. star-alt star-alt star-alt star-alt star-alt

Congress Park, Denver, CO

"Don't book with them..I waited a week for services just for them to make excuses 10 mins before they were going to show up.I DID NOT book a one Time cleaning and the message below shows that. You cancelled my service because I didn't have a dog on my property to a home I haven't moved into. Again, the message below shows this. Save your money people!!..." Read more

a year ago