About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Facebook 
Yelp 
Google 
807 reviews
4.1/5 average rating
Pearl M.
Chicago, IL
Lacy W.
Las Vegas, NV
"Amazing! Well worth the money. I hadn't cleaned my yard in years and my technician cleaned my yard spotless! I was so impressed. I signed uo for weekly cleanings and you can schedule online which I loved. Great work and great prices. Highly recommend"
5 years ago
Kristi B.
North Las Vegas, NV
"we have 3 dogs and it was SO nice to come home to a fresh clean patio - we got the deodorizing service, so it smelled like fresh laundry! worth every penny. we also just moved into this house, and haven't had a chance to tend to the backyard yet. some random weeds and stuff left by previous owner - but poop911 still did an awesome job - woul..." Read more
5 years ago
Tricia N.
Godfrey, IL
"This service is nothing short of fantastic. This business is run by the nicest people, my yard looks and smells so clean when they are finished, you wouldn't even know I had dogs! So many service options to choose from, this is definitely a time saver. I love the eucalyptus deodorizer yard spray, and since service has started there have been less bugs in my..." Read more
5 years ago
Stephanie P.
Miami, FL
"This service has made our lives so much easier... and less messy, lol. Our scooper comes every week, does a great job, and our dogs love him, so we're very happy!"
5 years ago
Ervin M.
Las Vegas, NV
"They get one star only because I'd now allowed to give them a zero. I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."
5 years ago
Edward R.
Stratford, CT
"After my dog passed away I informed the company their service was no longer required. The following month they billed me again and the crazy part is no one came to my home that just billed me. I contacted the manager of the Connecticut Poop911. He apologized and promised to refund my money. His reason for the charge I didn't call him. So I guess that gave ho..." Read more
5 years ago
Jerri P.
Littleton, CO
"This company is so frustrating!!! They are a no-show last week but charged me. I contacted him, reversed the charges and stated that he would be here first thing Monday. Again, no show. No show on Thursday due to holiday but stated he would be here Friday. No show again! Not returning messages. I'm done! Can't stay in business if you don't perform the servic..." Read more
5 years ago
R E.
Godfrey, IL
"This is a great company. They always do an excellent job cleaning up my yard. They are very customer focused. Highly recommend."
5 years ago
Dina S.
Pickerington, OH
"I am very impressed with this business. They are always responsive, do a good job, and mostly, are very nice to deal with! It's not very often that I get such great customer service, but this business is the exception. I definitely recommend them!"
5 years ago
Mike L.
San Francisco, CA
"I HAD NO ISSUES WITH THE SERVICE. The issue i had was the EXTREMELY rude person on the phone. They couldn't get my card to work, yet it works everywhere else, even though the first 2 times they charged me it worked just fine. I called my bank to make sure it was not something on my end, which it was not. I spoke to the lady and offered other methods of payme..." Read more
5 years ago
Lucas B.
Scottsdale, AZ
"Dave S is fantastic! Super personable, thorough, professional, caring and does a bangup clean up job!!"
5 years ago
Kelly D.
AZ, AZ
"Came and did a wonderful job on short notice. With prepping to move the back yard was the least of our worries and it showed. They did a great job getting us out of a jam."
5 years ago
Dana B.
Charleston, SC
"We used the Poop 911 service when we lived in Colorado and we loved it so much that when we moved to Minnesota we searched out the local franchise for their service. They are always on time and they do a great job of cleaning up our yard. I recommend them to all of our neighbors and friends."
5 years ago
Charity H.
Mill Run, New Port Richey, FL
"Professional, efficient, friendly, over and above is how I would describe both the service and staff at the New Port Richey, Florida Poop 911. My aunt has some balance issues. Living in a deed restricted retirement condo area she was required to keep up after her service dog Gina. It was becoming harder and harder. Poop 911 while a silly name was NOT a silly..." Read more
5 years ago
Melissa R.
Denver, CO
"Edit: I had a nice young man call and say they would come make this situation correct. Not 5 minutes later an angry owner called to say he would be removing us from the list. Apparently, they do not appreciate people telling the truth about their service, so now I will leave this same review on every platform I can. I would stay far away from this company......" Read more
5 years ago
Melissa M.
San Francisco, CA
"We've been using Poop911 since 10/18. They started off well, but slowly turned horrible. My husband said that he felt like they were just sticking the piece of paper on the door without actually removing the poop. But I told him maybe our dog just pooped a few times after they came. Today, however, I got proof that this company is not doing their job properl..." Read more
5 years ago
Kasey S.
Minneapolis, MN
"I used Poop 911 to remove dog waste from the yard of one of our rental properties. It is spring clean up time so every service company was booked up for weeks. As a landlord you don't want your tenants to have to live with a yard that has little "bombs" left in it from the previous tenant's animals. Poop 911 was able to get us on the schedule within..." Read more
5 years ago
Cathy C.
Mountain View, CA
"I have been a customer for over a month and wished I had called them sooner! First, they do a great job with clean up and with my hectic schedule this has been a true blessing to me and my fur babies! Secondly, I think the prices are very affordable for the convenience and good work they do in cleaning up. They are very thorough!! The service, options, commu..." Read more
5 years ago
Dawn W.
Denver, CO
"I have used their service for many years. They always do a great job and make sure my gate is closed. I would recommend this service to any busy professional needing to maintain a yard."
5 years ago
Hailey G.
Boise, ID
"My first encounter with this company - So Todd just came out to clean my backyard. He didn't tell me he was here, he didn't tell me he was leaving and then when I seen him walking away from my front door, I went outside to see who it was. He said it had been months since my backyard had been cleaned which it was done one week ago as of today 08/16/18. I was..." Read more
5 years ago
Gricelda M.
Salt Lake City, UT
"Another no show, on the scheduled clean up day. No text, no call. I think POOP 911, bites more than it can chew. Unreliable service. I was giving them a chance to see if Cliff stick to his word, that if he wasn't going to show, he will call us or text, but no text or call. Lots of frustration with this service. Be ware, they do get your credit c..." Read more
5 years ago
Em S.
Carrollton, TX
"Hubby can't be bothered to scoop the poo and I just don't have the time. Recently moved to the area and came across Poop 911 on Yelp while looking for new service. Signed up for weekly service and the lady assigned to our neighborhood is amazing. Very sweet. They charge your CC on file after every service rather than once a month like..." Read more
5 years ago
Jaylan J.
Lynnwood, WA
"Scheduled date was not correct and the website doesn't have an option to cancel.
The cleaner was onsite for barely 10 minutes, and did not clean even half of the backyard. Total waste of money.
The fact that it is impossible to get someone on the phone and the online portal does not have a way to cancel the service is extremely shady."
5 years ago
Christy T.
Tempe, AZ
"Truly the best money I spend every month which I know sounds crazy but it really is. After having used them now for close to a year, this is the company that keeps my house the cleanest! Originally, I thought I would grow annoyed at such a luxury but they are truly a necessity. Sure, I pick up my own animals' waste but I can't always get to it, all of the ti..." Read more
5 years ago
"Update: After I posted the review, I was promptly called. The company said there was a misunderstanding and apologized. Anyway, I will try them again. Cross my fingers. :)I was happy with this service for many months. Once in a while I did have to ask them to come back as they would miss a few spots, but also once in while they would send someon..." Read more
5 years ago