About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
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807 reviews
4.1/5 average rating
Elaine D.
Austin, TX
Jenny G.
Chicago, IL
"SO SO SO glad i found this place!! been using for a month so far and UBER happy.
i have a huge yard and they clean it very well. They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them. So i right away liked them. You can tell there dog people.."
9 years ago
Elizabeth B.
Las Vegas, NV
"Made appointment online Thursday they can't get her until Monday...not really 911 right?I give him my cc on Friday and stayed home all day Monday.He finally calls me back at 3pm after I left messages asking where they are.......Oh my truck JUST now broke down.NOPE, I do not want these people on my property. Unprofessional and..." Read more
9 years ago
Tisha L.
Johnson City, TN
"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they..." Read more
9 years ago
Joel M.
Austin, TX
"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for t..." Read more
9 years ago
Kelsey R.
Reno, NV
"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more
9 years ago
Nancy A.
Barrington, IL
"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across. I had requested an initial pick up to be done. I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help. I had asked that they only service the f..." Read more
9 years ago
Nathan P.
Cortland, IL
"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled,..." Read more
9 years ago
Matthew W.
Chicago, IL
"Called on Friday, they told me that they would be out on Monday. Never showed, said that they couldn't make it "due to unforeseen circumstances". Said they would come next Saturday. I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday. It's Sunday now, no one has come out, so it l..." Read more
9 years ago
Leslie M.
Hollywood, FL
"Stay away from Fort Lauderdale poop 911!!!! Poor customer service!! I had to have them come out three times to come clean up my yard that should've been done right the first time. Even the third time they still missed areas. When I sent the owner a picture of one of the areas his employee missed, he was rude with his response! Do yourself a favor and go else..." Read more
9 years ago
ToNio S.
Roseville, CA
"If i could give this company a zero stars i would. I hired them to come do service for my 2 dogs. They showed for the first visit. And then after that i never have seen the guy again. My dogs poop piled up badly and im fighting a dispute to getting my money back. That same money they keep charging me weekly and they dont show up. Ive called them several time..." Read more
9 years ago
Christel N.
Kingwood, TX
"Amazing, on time, courteous and very well priced service! The owner himself came out and helped in a pinch for a friends "showing" for her home sale. I would 100% recommend this company to anyone looking for home or business services!"
9 years ago
Michael P.
Phoenix, AZ
"Great service. Scott (the owner) is a pleasure to work with. He is very professional and personable. He is always on time, and has great communication. Must give Poop911 a try."
9 years ago
Trina S.
Gilbert, AZ
"Professional and trust worthy...I'm a single mom and need to feel safe that one my dogs won't get out and two that if service is scheduled while I'm at work I don't worry about my home being vandalized. I am forever grateful to find this company, I would recommend them to any and everyone that has dogs."
9 years ago
Greg R.
Scottsdale, AZ
"These guys are the best!!! The owner was so helpful and took care of our yard same day since it had to be done."
9 years ago
Carrie C.
Broken Arrow, OK
"I love knowing my kids can play out back and not have to worry about stepping in anything. Best yet, I'm not the one cleaning up! Excellent service and the customer service is the best! They are very prompt in dealing with my questions. Highly recommend!"
9 years ago
A C.
Seattle, WA
"With a new baby, things like picking up after the dogs started to fall through the cracks. And let's face it - no one really wants to do it, right? These guys are super friendly, professional and affordable - and Miles was always there at the same time every week. Highly recommend letting them take the poo off your plate...so to speak."
9 years ago
Gary P.
Bedford, NH
"Very happy with this service! I am new to the Chicago area and made the mistake of trying one of their competitors first, boy did that turn into a real s#%! storm, haha. Luckily, I found Poop911 and they have been great. From the customer service to my tech, everyone has been super professional! Always here when they are scheduled and they provide great serv..." Read more
9 years ago
Guadalupe F.
Chicago, IL
"I can't believe the old reviews with bad ratings for Poop911! I have been using them for a little over 3 years. The girl I've deal with is Theresa and let's just say I don't know how she does it. Lol!!! Without this company my yard would be a hot mess. I have 2 pit bulls that swear they are lap dogs yet poop like horses. Lol, without poop911 I don't know h..." Read more
9 years ago
Silvia L.
Kenmore, WA
"Steve is always prompt and gets every last poop in the yard. Our dogs are much happier in a cleaner yard and we no longer fight about who has to go scoop it. Success all around! Thank you Steve!"
9 years ago
Phylene K.
Ogden, UT
"I was a past client and canceled my service because the staff never showed up on my scheduled days and would even charge my account if they didn't come out. I liked the girl but she was just too unreliable. I recently got an email from their corporate office regarding 4 free visits if I signed up again. I was hesitant because of the experience I had..." Read more
10 years ago
Shannon O.
Austin, TX
"Looks like poop 911 is a umbrella business that gives franchises...and the headquarters promptly wrote an apology to me and removed all my banking info...end of story...got a new company...cheaper, nicer, more professional."
10 years ago
Alyssa F.
Gurnee, IL
"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"
10 years ago
Jill V.
Scottsdale, AZ
"Love this company! I actually tried a different service in town but they couldn't commit to the same day for each week...always came whenever they pleased...even showed up on a Friday night at 7pm. What?!?!? The previous company also wouldn't give me a heads up by text to let me know they were on their way...said that would be an extra charge. Boo! T..." Read more
10 years ago
Adrian D.
Goodyear, AZ
"This is hands down the best service I have ever paid for.We have two large dogs and they plant landmines all over the yard. We also have 3 boys and it was their job to pick up after the dogs, which they didn't complain too much about. However, getting the right tools turned out to be quite the challenge. Everything we bought broke within week..." Read more
10 years ago
"I've been using poop911 for 4 years and they have NEVER left my gate open. With 2 greyhounds, this is my primary concern. And not once have they dropped the ball. Every week for 4 years. My lawn guys however.... Thank you poop911 for putting my dogs' safety first."
9 years ago