About POOP 911
Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.
Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!
Phone
Facebook 
Yelp 
Google 
807 reviews
4.1/5 average rating
Ben P.
Phoenix, AZ
Debbie C.
Phoenix, AZ
"Heather and Kyle thank you for great service! So convenient to book and pay online. Our service day was timely and Kyle did an excellent job! Thank you so much!"
4 years ago
Diana R.
Deer Valley, Phoenix, AZ
"I recently had a situation where we lost 2 of our dogs within 2 weeks of each other, the 2nd one the day after I had back surgery. The landscaper was due to service our yard in 2 days so we needed to get the yard cleaned up before their arrival. It was going to be too emotional for my fiancé to pick up the yard and I had just had back surgery, so I called P..." Read more
4 years ago
Rashanda M.
Griffith, IN
"After my carnwas stolen, my card was frozen. I was called by an agent to update my payment, I called back yesterday and received a call this morning. This was probably the worst experience I've had with a service Im paying for...EVER! It was brought to my attention by your customer service agent that the employee who servuced my property was stealing from c..." Read more
4 years ago
Annette R.
Denver, CO
"Just wanted to post an update that we are still loyal customers of Poop911 and still as happy as can be. The price has obviously changed a little over the last decade but it's still a total steal for the service we get. We will absolutely be customers for the rest of our dogs life!"
4 years ago
Wayne K.
Bellevue, WA
"Poor quality or work and non responsive. We've left several messages and not once received a call back. We will not be using nor recommending to anyone.
These reviews speak for themselves......
Dont aaste your time or money"
4 years ago
Nikki D.
Sammamish, WA
"Very unimpressed with this dog poop removal service. The older gentleman who is supposed to service our yard does a terrible job when he actually shows up. Several piles of dog poop remain in the yard after he's been here. We've attempted to reach out to their main office NUMEROUS times and have never gotten a returned call. DO NOT RECOMMEND!"
4 years ago
Brandon V.
Austin, TX
"Have had this service for a few years now. I've never felt like they've done an amazing job, but I have a decent size backyard and the dogs don't seem to want to use just one part of it to do their business, so I know it can be easy to miss (even when I was doing it myself). That I'm willing to deal with, and accept most of the time.The two things I..." Read more
4 years ago
Shari S.
Las Vegas, NV
"Great, fast job cleaning a "dirty" yard. My only feedback was that if the deodorizer was used, it didn't freshen the smell of urine in the area where the smell exists. Thank you for the great appearance of the yard."
4 years ago
John R.
Rhodes Ranch, Las Vegas, NV
"We're very happy with the service we received. Prompt arrival, excellent work ethic and great communication . Pulled weeds , cleaned poop, deodorized and sprayed down the patio . We have a rock backyard and they were still able to get every little thing. Amazing service !"
4 years ago
Kay N.
Citrus Heights, CA
"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more
4 years ago
Karen V.
Rowlett, TX
"First time the guy came out he was here for 5 min and missed several spots.Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras!Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better ...." Read more
4 years ago
Wendy R.
Oakland, NJ
"best poop service i ever had. love this company very good service get receipts each visit"
4 years ago
Jamie B.
Seattle, WA
"Haven't had anyone show up for 2 weeks now. Been following up and was told today. Still nothing. Super bummed. Before this, we had a great consistent experience. Looking for another provider."
4 years ago
Mary C.
San Francisco, CA
"If I could give this company 0 stars I would. They don't come and when they do they do a terrible job. They lie about coming. I just had someone come after being told they were here for three weeks in a row. When the other service came they filled a 5 gallon bucket. Clearly they were never here but yet they billed me every week without fail. Stay far away. T..." Read more
4 years ago
Brian M.
Henderson, NV
"Poop 911 Las Vegas is a wonderful company. Our tech is very nice and personable. He seems to treat dogs proper and seems to love dogs(Even when my dogs continue to bark). I would recommend Poop 911 to anyone."
4 years ago
G H.
Barnstable, MA
"Update: After telling multiple people how great Poop911 is I have now discovered how crappy their customer service is. One of my dogs is an escape artist and can get the gate open. I keep a clip in the latch to keep her safe in her pen. On a couple of occasions I noticed Poop911 left the clip off so I sent them an email explaining the importance of making s..." Read more
4 years ago
Andrewstructable V.
Las Vegas, NV
"The technician arrived precisely on time and did a thorough job cleaning up my pets waste. Highly affordable! And takes the stress and headache of picking up after my dogs off of me."
4 years ago
Hannah A.
Fort Collins, CO
"It started out ok. Then we switched to weekly. We were charged 3 different times when no one showed up to do the service. On the 4th time of them not showing up I terminated services. All I received was a "my apologies and we have terminated your service." Zero explanation or attempt to make the situation better. They are very difficu..." Read more
4 years ago
Natalie S.
Henderson, NV
"Poop 911 is the best service I've ever had! I highly recommend them to everyone. Rick is the nicest man to work with!"
4 years ago
Chruszhet L.
Henderson, NV
"My gate guard notified me that Poop911 was coming to my house but when my technician arrived it took him 20 minutes to go in my backyard. I almost called the company to see if there was something wrong with him as he was in his vehicle for awhile. He was only on my yard for a good 10 minutes and then left- i checked my yard and there were still some poop lef..." Read more
4 years ago
H L.
Reno, NV
"I absolutely love this service. I was like a lot of you reading this. Why would I pay for someone to do something I can easily do? After having the service for month, I am not fighting with my husband about doing this chore. My yard is cleaner. The best thing is it is so much easier to mow and enjoy my yard. The cost translated into me give up two Sta..." Read more
4 years ago
Jenna E.
Paradise Valley Village, Phoenix, AZ
"Can I just say that this service is down right incredible and worth every penny?We moved into our new home in June of last year, I've been meaning to write the review ever since. I did some research on poop scooping companies and this one seemed to be the best and most affordable. I was super worried since we live out in far North Peoria by Lake Pleasant..." Read more
4 years ago
Charmaine S.
Brooklyn, NY
"Very inconsistent service. Sometimes they're great: show up on time and get the job done. Other times: they don't come and still charge you. This happened three time in a span of five weeks, without communication only continued fees which made me cancel their services after months of using them."
4 years ago
Diane M.
Las Vegas, NV
"Conscientious and reliable. Called on this service for the first time when we needed a full backyard cleanup. There was quite a bit of dog debris. Their rep came in got it all cleaned and squared away with no supervision. And at the end texted me photos for approval. Would def use again."
4 years ago
"We were so thankful to find This company. Truly an amazing service. Heather was stellar in not just the work she did but the customer service she provided. Well worth the money."
4 years ago