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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 4 star reviews only  

Mr Mark Hodgson star-alt star-alt star-alt star-alt star-alt

"No pressure on the sale. Excellent communication during completion of the purchase, very thorough, detailed explanation and process."

2 years ago

Tomasz Bardas star-alt star-alt star-alt star-alt star-alt

"To be honestly Steve are amazing person, very kind and helpful, I don’t see that person previously. Thank you Steve for honesty and good approach to client. Service are good, all things can be more quicker. I spent 4 hours to make all papers but successful. Fully recommend. If you would like to speak with this service please Strave is that first person who I..." Read more

2 years ago

Robbbie Dave star-alt star-alt star-alt star-alt star-alt

"The handover part was swift and smooth, Jeff had been great. Some features as described in the inspection report wasn't there in the car probably typo would appreciate if they double check it before posting."

2 years ago

Manuel Teixeira Da Fonseca star-alt star-alt star-alt star-alt star-alt

"I hope that you can be honest, that is the most important thing for a company keeping sell"

2 years ago

Mark Ryan star-alt star-alt star-alt star-alt star-alt

"Jacob looked after us really well."

2 years ago

Michael Nanday star-alt star-alt star-alt star-alt star-alt

"Staff were helpful and considerate. The car was excellent. I was nervous about a test drive in an unfamiliar area but Raith and Eva responded and I was satisfied with the test drive. I was not familiar with the video call approach to selling a car since my previous experience was with someone showing the car and its features to me. Also I was not prepared fo..." Read more

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Overall a good service and would have been 5* had it not been for the fact it was supplied with only one key, and you had failed to mention that in the description. And you were unable to arrange delivery for my car. Would still use again though."

2 years ago

Stephen Cassidy star-alt star-alt star-alt star-alt star-alt

"The showroom host Raith was very honest clearly spoken young man. The purchasing process was easy and straight forward and very happy with our purchase. The only criticism that I have is there was very little petrol in the car (appro 15 miles) and we were not familiar with the area. Upon leaving the road that we chose was blocked by the police about 5 miles..." Read more

2 years ago

Mr Ip star-alt star-alt star-alt star-alt star-alt

"After an initial hiccup, when I did not received a promised phonecall. The buying process of my new car was very efficient with friendly, courteous and helpful staff. Raith and his colleagues were very good and made the buying experience an easy one."

2 years ago

Laura Quadros star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and made us feel very comfortable when showing us the vehicles and taking us on the test drive. We were given ample time to look around the car. When handed over to the sales person, we found they struggled to give us a straight forward valuation for the part exchange as the salesperson has to leave the chat and consult with 'buyers'...." Read more

2 years ago

H C star-alt star-alt star-alt star-alt star-alt

"Good system to reserve a car with a refundable deposit and then ready for us to test drive. Friendly staff."

2 years ago

Ms Valerie Conway star-alt star-alt star-alt star-alt star-alt

"Very simple process well managed, lots of helpful on site staff, tea and coffee and facilities for customers available and provided by willing staff such as Caitlin and her colleagues. Only criticism, a bit slow at times, and information repeated to more than one person. On line negotiating process worked well, with well informed and polite negotiators."

2 years ago

YUSUF Gocer star-alt star-alt star-alt star-alt star-alt

"Fairly straightforward interest rates very high."

2 years ago

Tom Critchley star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Tracy"

2 years ago

Sophie M star-alt star-alt star-alt star-alt star-alt

"Overall a good experience. Tom and the team at Bradford were very polite and helpful. The car looks great and so far so good. My only disappointment is the car came with one key which was not made clear on the advert. I think this is important to be transparent about."

2 years ago

Richard Granger star-alt star-alt star-alt star-alt star-alt

"Friendly and welcoming, Greeted and dealt with by Ella who was very nice."

2 years ago

Ciaran star-alt star-alt star-alt star-alt star-alt

"Handover took a bit longer than expected but Sadiya & Steve were both great."

2 years ago

Richard Harris star-alt star-alt star-alt star-alt star-alt

"Sadiya and Jerry were great with most of the service smooth, just a delay in the payment going through. A card machine would be more efficient"

2 years ago

Kerry gibbs star-alt star-alt star-alt star-alt star-alt

"My car was shipped to the chosen destination, although booked in the only fast thing organised was the test drive - otherwise it was alot of waiting for the next steps. No prior knowledge of the 'zoom' call to process the transaction - but the team did go out of thier way to do something different when I expressed my horror... The car in itself was a little..." Read more

2 years ago

Adam Birrell star-alt star-alt star-alt star-alt star-alt

"Kieanna was very helpful and it was a fast and easy process:)"

2 years ago

James star-alt star-alt star-alt star-alt star-alt

"Great experience it took 2 hours from start to finish & that’s including the test drive & was able to drive away the same day"

2 years ago

honey sharma star-alt star-alt star-alt star-alt star-alt

"Just bought car .. service has been good so far but lets see if car will be ok in coming months 😀"

2 years ago

Paul star-alt star-alt star-alt star-alt star-alt

"Delivered the car to my closest dealership. Got to see it and test drive. Competitive price"

2 years ago

hani b star-alt star-alt star-alt star-alt star-alt

"Overall good experience, Jacob was helpful and made experience simple and easy"

2 years ago

Darren Summers star-alt star-alt star-alt star-alt star-alt

"Good service and customer care!"

2 years ago