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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 4 star reviews only  

customerl star-alt star-alt star-alt star-alt star-alt

"Had an appointment for 16.00, promptly arrived at 15.45...greeted with a smile and a pleasant handshake,by Gideon.. Had to wait a short while, for test drive but all ok...process a bit of a wait but procedure was painless, and easy...total completion 2hrs ..only due to some details mislaid, however very pleased. Well done CARSA..just wait and see how any af..." Read more

2 years ago

Stuart star-alt star-alt star-alt star-alt star-alt

"Straight-forward advice. Friendly team."

2 years ago

Hitman Gurung star-alt star-alt star-alt star-alt star-alt

"Great customer service Thanks to the staff named James who helped me alot"

2 years ago

K RAINDI star-alt star-alt star-alt star-alt star-alt

"Saw ad on autotrader & replied. paid £99 deposit to bring to closer depot. Car as described/tried & ok/agreed. Tried to add £199 "docs/arrangement/management fee" & I refused. then tgried to run a higher % hp also refused & offered to cancel. suddenly all agreed. Handover efficient. No time wasting as others eg Available car etc I boiught car yrs ago & colle..." Read more

2 years ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Unfortunately could not come to a deal as their part exchange valuation was very low due to my car being modified. However the staff were very attentive and helpful. I would recommend this place, ensuring your car is not modified. Sindra was helpful."

2 years ago

Cagri Turan star-alt star-alt star-alt star-alt star-alt

"everything is very good customer service was really excellent thank you all again for their interest and relevance A clean reliable company"

2 years ago

Lisa Weller star-alt star-alt star-alt star-alt star-alt

"We had some issues with payment as bank transfer required and we couldn’t connect to show room Internet. Otherwise staff were fantastic and process made very easy. Would definitely use them again."

2 years ago

A McMorine star-alt star-alt star-alt star-alt star-alt

"My initial experience was poor however eventually the team turned it around. I have been given a free one month GAP policy which was not even discussed with me on delivery, which is a worry, but overall i am satisfied!"

2 years ago

Demy Jacob star-alt star-alt star-alt star-alt star-alt

"Over all experience was good Car was good"

2 years ago

JEFF SYME star-alt star-alt star-alt star-alt star-alt

"Everything was easy (WIFI could be better). car was as described, staff helpful, all good so far."

2 years ago

David Wells star-alt star-alt star-alt star-alt star-alt

"Overall the Carsa team were very helpful and efficient. There was some confusion on the specification of the car, but the team did manage to resolve this. I thought the onsite buying experience was very process focused and lacked a bit of genuine customer care, but it was effective and efficient."

2 years ago

Shane star-alt star-alt star-alt star-alt star-alt

"Initial telephone contact was fine, as expected from any car sales environment. First experience of buying online. However, on the day of collection/ handover the initial contact was very impersonal. The female sales assistant didn't introduce herself. Asked for the keys and paperwork for my car, even before we'd even seen or test driven the new car. We were..." Read more

2 years ago

Vineet Trivedi star-alt star-alt star-alt star-alt star-alt

"good reception and very helpful and friendly staff with good cars"

2 years ago

LP star-alt star-alt star-alt star-alt star-alt

"Mostly smooth and pleasant experience at Carsa Bradford. Sidra was very accomodating, particularly considering we'd run late and were keeping staff in past closing time. Part exchange value was greatly reduced, which I'd half anticipated, but I was made to feel responsible for misleading the company despite providing the information requested in the valuatio..." Read more

2 years ago

daniel s star-alt star-alt star-alt star-alt star-alt

"Very good service. Thank you"

2 years ago

chris bailey star-alt star-alt star-alt star-alt star-alt

"tbh who likes dealing with car salesmen? Dealing with the sales team was less painful than I expected and all done remotely. I did come away thinking I got a good deal on a Tesla."

2 years ago

Lisa Head star-alt star-alt star-alt star-alt star-alt

"Everything are good apart from long waiting to sort out everything. We are happy with the way they treated us while we were here. We were looking after by Jacob!"

2 years ago

Jon star-alt star-alt star-alt star-alt star-alt

"Very good service apart from long wait to complete process"

2 years ago

Stuart Dalton star-alt star-alt star-alt star-alt star-alt

"The pre purchase experience was very good. On the day, we arrived for our time slot give or take 10 minutes which they said would be fine having driven 2 hours to their nearest location to our home. We were quickly looking at the car and given the keys to take it for a test drive which was great. When we got back, we were asked to sit in a waiting area to sh..." Read more

2 years ago

Muhammad Aslam star-alt star-alt star-alt star-alt star-alt

"Have great experience 👍"

2 years ago

Katie Cummins star-alt star-alt star-alt star-alt star-alt

"Straight forward buy and exchange."

2 years ago

Karen Caswell star-alt star-alt star-alt star-alt star-alt

"Very polite staff and helpful"

2 years ago

Matthew Sherwood star-alt star-alt star-alt star-alt star-alt

"Sidra and the team made us really welcome as customers and a family. The rest of the team were great too. Would happily shop here again."

2 years ago

Roy star-alt star-alt star-alt star-alt star-alt

"Very professional and personable service. Very happy."

2 years ago

Amine Benziane star-alt star-alt star-alt star-alt star-alt

"I’m happy with the purchase of the car, Carsa was very helpful in answering all my inquiries and providing all the details needed to make me feel comfortable to make my decision. They didn’t use Any pressure or misleading behaviours to influence my choices. I would recommend them for anyone interested to buy his dream car 😀"

2 years ago