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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 4 star reviews only  

Roger B star-alt star-alt star-alt star-alt star-alt

"I originally saw my latest car on Auto Trader and rang Carsa to arrange a viewing. Although Auto Trader listed the car as being at Mount Sorrel it was actually at Halesowen. Paul, the salesperson at Mount Sorrel persuaded me to go the next day to see the car at Halesowen. I’m glad I did. Nathan there was very thorough and helpful and, thus far, I’m very p..." Read more

10 months ago

Ash star-alt star-alt star-alt star-alt star-alt

"Recently bought Toyota RAV4 from Gloucester site. Abdullah was professional and polite. Happy with my car! "

10 months ago

Scott star-alt star-alt star-alt star-alt star-alt

"Eric was fantastic, very relaxed and a pleasure to deal with. Could have been a little quicker perhaps but that’s the only thing I can even comment on that stops the five star - it was more like 4.75 stars "

10 months ago

Maria Newton star-alt star-alt star-alt star-alt star-alt

"Good service from staff named Mike at the Bolton store"

10 months ago

C Taylor star-alt star-alt star-alt star-alt star-alt

"Sam at Halesowen was excellent from the start, he helped me work through the options and was a good sounding board."

10 months ago

mr Nick Rousseau star-alt star-alt star-alt star-alt star-alt

"Today was an exciting day as I bought my first EV! I traveled from Eastbourne to Southampton to collect it. However, the experience was somewhat marred by the low battery upon arrival. The vehicle arrived at the branch yesterday with only 27 miles of range. This necessitated an immediate focus on finding a charger after driving it off for court, downloadin..." Read more

10 months ago

Craig Deguara star-alt star-alt star-alt star-alt star-alt

"I was going to give a 3 but seeing as the site is only 2 weeks old and teething problems were evident I’ve given a 4 . Will and Dan sorted the issues we had but because of this it took 4 hours to buy a car so once the teething problems are ironed out hopefully it’ll be a more pleasant experience for future customers "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Good service from Harvey. Thank you "

a year ago

Shirley Spicer star-alt star-alt star-alt star-alt star-alt

"Although the sales assistant on the telephone put me down as click and collect when asking for a £200 reserve fee which was incorrect, Sam at Halesowen was very good and covered all that I needed to know to purchase my car. I did take out the extended warranty for peace of mind too. "

a year ago

Evans star-alt star-alt star-alt star-alt star-alt

"Customer service was great. The process was really fast and straight forward. Some white lies and lack of knowledge of what the car should have. But overall I very good experience and I would recommend."

a year ago

S Gosling star-alt star-alt star-alt star-alt star-alt

"They had the car and spec we wanted so we were happy to travel 5 hours to view and buy it. The young lady who met us had just started in the role but she was very helpful and honest, which is refreshing to encounter when dealing with car sales. After a week the car seems ok we have had to exchange emails / phone calls to get mats and documents delivered w..." Read more

a year ago

Displeased star-alt star-alt star-alt star-alt star-alt

"Dougie made the process of part exchanging and buying a car simple- we were really happy with how he spoke and he wasn't pushy at all. He was understanding of our situation as well as being friendly and approachable. There was only some aspects which could have been improved (service booklet not with new car) but this was addressed and sorted on the day."

a year ago

F.Q star-alt star-alt star-alt star-alt star-alt

"Good experience and friendly staff "

a year ago

Sally star-alt star-alt star-alt star-alt star-alt

"The staff at Cannock were really helpful, giving me all the details I needed to choose a car at a good price. They were polite, funny and great at their jobs. I have not given 5 stars because it is so difficult to get hold of anyone on the telephone. One day the telephone system was telling me I was first in the queue and then they ended the call. I would..." Read more

a year ago

Neil star-alt star-alt star-alt star-alt star-alt

"Good all round service "

a year ago

WT star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, straight to the point from being interested in a car to test driving it few minutes after with no issues. Reasonable prices."

a year ago

Maximus Meridius star-alt star-alt star-alt star-alt star-alt

"Having seen a car on the Carsa website that I was interested in seeing & test-driving, I arranged an appointment to see the car in Gloucester. A £200 deposit was required to reserve the car for up to 72 hours, a practice I had never heard of at any other car dealers, but they said this s fully refundable (and it was refunded to me within 3 days after viewing..." Read more

a year ago

Maximus Meridius star-alt star-alt star-alt star-alt star-alt

"Having seen a car on the Carsa website that I was interested in seeing & test-driving, I arranged an appointment to see the car in Gloucester. A £200 deposit was required to reserve the car for up to 72 hours, a practice I had never heard of at any other car dealers, but they said this s fully refundable (and it was refunded to me within 3 days after viewing..." Read more

a year ago

MRS NATALIE RUIS star-alt star-alt star-alt star-alt star-alt

"Very good service Just had to get air in the tyres as two were flat "

a year ago

MRS NATALIE RUIS star-alt star-alt star-alt star-alt star-alt

"Very good service Just had to get air in the tyres as two were flat "

a year ago

Tim Foreman star-alt star-alt star-alt star-alt star-alt

"No waiting as was there early in the morning. Abdullah was polite and not pushy with any extras on offer. I was buying a PHEV and had instructed for it to be fully charged for my test drive. Abdullah had connected it overnight, photo as evidence, but for some reason it had been turned off or the site electrical circuits blew. No criticism of Abdllah. Could..." Read more

a year ago

Tim Foreman star-alt star-alt star-alt star-alt star-alt

"No waiting as was there early in the morning. Abdullah was polite and not pushy with any extras on offer. I was buying a PHEV and had instructed for it to be fully charged for my test drive. Abdullah had connected it overnight, photo as evidence, but for some reason it had been turned off or the site electrical circuits blew. No criticism of Abdllah. Could..." Read more

a year ago

Jane Lee star-alt star-alt star-alt star-alt star-alt

"Very efficient, friendly and informative showroom staff i.e. Krys and Dan from Gloucester. Made the experience much more pleasant with all the severe weather going on and limited time to view vehicles in person. Thank you."

a year ago

Jane Lee star-alt star-alt star-alt star-alt star-alt

"Very efficient, friendly and informative showroom staff i.e. Krys and Dan from Gloucester. Made the experience much more pleasant with all the severe weather going on and limited time to view vehicles in person. Thank you."

a year ago

David Bolter star-alt star-alt star-alt star-alt star-alt

"Ok, so a mixed bag here but happy overall. Carsa use a combination of centralised Telesales and branch traditional sales staff. The Carsa car I have purchased is a Tesla model 3 performance, and so far I'm delighted with the vehicle. The initial experience was initially good. Carsa have a slick telephone system that knows who you are once you've made an i..." Read more

a year ago