About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Greg Watt
Paul
"Buying a car for us is outside of our comfort zone, however, the staff here (and the online call) were very welcoming and attentive. There was no pressure either for the vehicle or any extras, something that would normally make us back off. When on the website doing a used car search, however, it would have been helpful to have a mileage filter and also a sh..." Read more
a year ago
Bernard Conn
"Found difficulty in phoning after sales service but after much frustration they were able to sort my problem so I have revised my previous review."
a year ago
Vanessa Brand
"The young lady called Casey was amazing at the Bradford branch couldn't do enough for us. We did purchase the car we wanted. Unfortunately you as a company lost 2 sales that we saw as not enough staff to deal with them, 6 people waiting and only 2 staff. A big thankyou to Casey for the help you do an amazing job thankyou"
a year ago
Ellie B
"Matthew did really well with me and my grandad. He was really helpful and tended to our needs quickly."
a year ago
Website User
"A good team of people, good selection of cars and a convenient location. I originally went to view a different car but they quickly reacted in getting the other car out the showroom and ready to test."
a year ago
LaLaD
"Made an appointment to view the car. On arrival and entering the waiting room there was a long period where we were just stood waiting for someone to acknowledge us. Without being too detailed, we found that, though representatives were polite and helpful when asked questions, there was a remoteness and lack of customer interaction. We were kept waiting a lo..." Read more
a year ago
Hardeep
"Everything was really good… The staff are really helpful and friendly. The car was lovely. Casey was an absolute star in the Bradford branch. The only downfall for us was the process took a long time because of the online format."
a year ago
doug brown
"great service from everyone on site ! Thank you."
a year ago
Mike Duggan
"All the people I dealt with were very polite, welcoming and professional. Very good customer relationships forged from outset. Relevant information conveyed appropriately. Maybe the last transaction contact on zoom could have been accessed a little faster so that wait could have been minimised. Overall service very good. Kind regards Mike Duggan"
a year ago
christopher swan
"Just wanted to get a extended warranty , no joy on the phone , went to carsa sailsbury fareham, boom telephone no and found Steve Irwin boom job done"
a year ago
Narinder
"No words to explain. Very good experience with phone calls, Staff meet n greet on the top explaining each n every thing very briefly."
a year ago
Nigel Metcalf
"Dan at mount sorrel was very helpfull and the customer service was excellent. Only downside was lack of attention to valeting on the alloys which I wads lead to believe had been done. Overall though I would return as a customer to Carsa"
a year ago
Mike
"Welcoming team on arrival. Quite a swift process getting the car for a test drive as it was ready waiting at my appointment time. Had to persuade to take more than £100 credit card transaction, but worked out in the end. Car dash said the key needed the battery changed on test drive. Despite me asking several times and being told it was done, it wasn’t sort..." Read more
a year ago
Mr Richard Fitzhenry
"The staff where great but the process takes to long could do with being faster"
a year ago
john hodgson
"Very pleased with purchase car is in fantastic condition staff very helpful but my only complaint is that they were very slow at keeping you informed"
a year ago
Carl
"Nice cars, great service and the nice people in the Southampton branch, made doing business easy. They would have got a 5 but the initial part ex offer was insulting. I understand bartering but don't take the mick!"
a year ago
peter smith
"Met by two pleasant and helpful young ladies at the Bradford dealers. Becky accompanied me on the test drive and took many photos of my trade-in vehicle. Actual sales discussion, extra options, final deal and paperwork done via zoom call with head office managers Tom and Jeff. Carsa agreed to polish out some scratches on their vehicle so the whole transac..." Read more
a year ago
Bailey
"Too Good great experience"
2 years ago
Rosemary
"The guys were extremely helpful - purchased car online and it was delivered to me at a time and day that was convenient to me - all hassle free. I would certainly recommend Carsa"
2 years ago
LTM
"Overall good. Frustratingly long winded to speak to someone and agree the sale, several selectively unanswered emails however price agreed in the end. Appointment made to view & collect the car (travelled to Swanwick from Cornwall). Exactly as described, drove well, presented well. Slightly odd buying experience - final transaction transfer, I was taken to a..." Read more
2 years ago
Manu Michael
"Friendly and quick service from Carsa especially from Andrea. Thanks team Carsa😊"
2 years ago
steve
"Lady on site was very helpful. Not keen on the zoom sales process, although the guy we dealt with was very good."
2 years ago
Mr Bhupendra Mistry
"Friendly team and took they time and no force selling."
2 years ago
Ms Earnshaw-Briggs
"Good price but your processes are cluncky and very long winded"
2 years ago
"Overall the service was great, yet when I went for a test drive I would of hoped that the branch had made sure that the car had no warning lights as a tyre was well under pressure and almost no fuel. The team were very polite and helpful when i mentioned my issues which they rectified before i left. Once agreed to buy the car Tom who dealt with the online pa..." Read more
a year ago