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Carsa Reviews & Testimonials

4.5 (3,147)

Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  Showing 4 star reviews only  

customer star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly proactive team."

a year ago

James Baxter star-alt star-alt star-alt star-alt star-alt

"Ian was great very helpful and welcoming. Great job !"

a year ago

Paul Morton star-alt star-alt star-alt star-alt star-alt

"Sidra made us feel welcome and took care of our visit hope to be back to conclude the purchase soon"

a year ago

Ismaila Agbeleye star-alt star-alt star-alt star-alt star-alt

"I'm pleased with their operating system; just getting to their car lot in Southampton from London was worthwhile, and I gave Steve praise."

a year ago

Andy M star-alt star-alt star-alt star-alt star-alt

"The team were good. They did try to lower my part exchange value by I was steadfast and I got up and walked out. They called back a short while later and improved the offer"

a year ago

Fiona Southby star-alt star-alt star-alt star-alt star-alt

"Ana was a great help,very friendly! Quick, easy test drive and Ana was very knowledgeable about the vehicle. The car was presented well, neat and tidy and lots of time to look round it and ask questions. There is alot of waiting between each stage of the process despite us having an appointment. The showroom is very cold. I would reccomend this garage and we..." Read more

a year ago

Steve Watson star-alt star-alt star-alt star-alt star-alt

"Great service & attention to detail from Anna. Slightly elongated process"

a year ago

Vaughan Ashcroft star-alt star-alt star-alt star-alt star-alt

"Very efficient and friendly. I dealt with Atif and Kieanna. Very happy with the car"

a year ago

Nick Johnson star-alt star-alt star-alt star-alt star-alt

"Good price, helpful staff and quick delivery. Marks off for; - Car is stored in a gravel lot so arrived dirtier than it should have including on the inside where someone had walked across the lot to drive it - Peak times getting through as an existing contact doesn't work, but using the new customer extension seems to get right through - these contacts can..." Read more

a year ago

Andrew Spencer star-alt star-alt star-alt star-alt star-alt

"Ish was helpfull and knowlegeable about EVs"

a year ago

Malcolm Oldham star-alt star-alt star-alt star-alt star-alt

"Very welcoming and very helpful. Got sorted promptly fare price for my trade in and got me on my way with my new car smoothly"

a year ago

Mr Richard Taylor star-alt star-alt star-alt star-alt star-alt

"Sales was great but due to a back log of customers collecting their cars there was quite a delay on the day of collection."

a year ago

David Lawrinson star-alt star-alt star-alt star-alt star-alt

"After initial wait to be seen for our booked appointment we were seen by Sidra who was very professional and kept us informed all through the process. Walked away with a good deal on the car we went for"

a year ago

Sachin star-alt star-alt star-alt star-alt star-alt

"Good service from Atif at Mountsorrel."

a year ago

Tony Whitemore star-alt star-alt star-alt star-alt star-alt

"great produvt"

a year ago

Brandon star-alt star-alt star-alt star-alt star-alt

"I turned up unannounced on the Saturday but close to closing time however the staff helped me with my initial enquiry then suggested I book an appointment for the next day so I could take a vehicle out for a test drive. When I returned the next day, literally everyone knew my name and I was made to feel very welcome. In particular I was helped by a young lad..." Read more

a year ago

Julie Holden star-alt star-alt star-alt star-alt star-alt

"Very friendly staff but very busy, had to wait 1hr 20mins after our appointment time to be seen."

a year ago

Kevin Wright star-alt star-alt star-alt star-alt star-alt

"Overall good dealing with the team at Southampton however the final handover, making the transaction, was done over a Zoom call with someone at, I assume, head office seemed a little impersonal and rushed. It didn’t help that mobile signal there is not very good which prevented payment going through and caused a bit of an issue. Nobody bothered to mention..." Read more

a year ago

Noor Ali star-alt star-alt star-alt star-alt star-alt

"Pretty decent overall, quite a long wait in the showroom to complete the purchase but otherwise all good. Ella was excellent, as was Jerry"

a year ago

Nadia star-alt star-alt star-alt star-alt star-alt

"Sadia was super helpful and polite. Explained each step of the process and was able to support the part X smoothly. Good Vibes :)"

a year ago

Alan Sawyer star-alt star-alt star-alt star-alt star-alt

"Great sales staff all good at getting you excited about buying a new car, handover team brilliant with doing car ownership and tax etc. Then unfortunately once they have you money and your waiting for you car to be valeted all you see is two cleaners mucking about and not really doing much. I watched for 20 mins while they did nothing apart from dry humpin..." Read more

a year ago

Ian star-alt star-alt star-alt star-alt star-alt

"Bought a 5 series BMW. Straight forward purchase. Car looked good as the pictures. No issues."

a year ago

Tracey star-alt star-alt star-alt star-alt star-alt

"A really simple process to buy the car, the price advertised is the price paid, they won't hagle. Paid to get the car delivered which was a great service and the sales team on the phone all came across very profesional."

a year ago

Nigel Eastaugh star-alt star-alt star-alt star-alt star-alt

"Overall, the process of buying a car was fantastic, the only negative we experienced was a lot of waiting around in between the local bits and the remote parts without being told the reason - just left standing like spare parts. The sales side and follow up admin side were our best experience inside a car showroom. A couple of time we felt like just walking..." Read more

a year ago

Dan Williams star-alt star-alt star-alt star-alt star-alt

"Bought our car from here recently. Generally a pleasant experience but we did have a few hiccups along the way. Firstly, the car we reserved was supposed to be delivered to our nearest branch, Bradford, but we were told last minute that they could only get it from Southampton to Leicester. To their credit, they did then manage to get it to Bradford. When..." Read more

a year ago