Endorsal 
Yelp Mona O.
San Diego, CA
Mona O.
San Diego, CA
"Factory Direct Floor Store did a wonderful job installing laminate floors on stairs and 2nd level. Our installers, Ken and Stephen. were both professional, hard working, and patient. It was a easy flowing from start to finish, beginning with the store itself - Valerie and Victoria, and ending with the installation. I highly recommend Factory Direct Floor..." Read more
8 years ago
Sam S.
San Diego, CA
"I had a recent kitchen flood and needed to find the matching wood for my project. I called around and found the floor from several places. Not only did Factory Direct have by far the lowest price but the customer service was absolutely wonderful. Victoria has been so incredibly helpful getting me all of the flooring I needed in only 2 days. She was so pe..." Read more
8 years ago
Sam S.
San Diego, CA
"I had a recent kitchen flood and needed to find the matching wood for my project. I called around and found the floor from several places. Not only did Factory Direct have by far the lowest price but the customer service was absolutely wonderful. Victoria has been so incredibly helpful getting me all of the flooring I needed in only 2 days. She was so pe..." Read more
8 years ago
Angel B.
Chula Vista, San Diego, CA
"Factory Direct Floors installed engineered hardword flooring on our house and ceramic tiles on 2 of our bathrooms. We found them on yelp. Asked a number of companies to provide estimates for the flooring job and Factory direct gave the best rate. They also managed to accomodate our time frame for the job despite their full schedule. When we finally met the f..." Read more
8 years ago
Angel B.
Chula Vista, San Diego, CA
"Factory Direct Floors installed engineered hardword flooring on our house and ceramic tiles on 2 of our bathrooms. We found them on yelp. Asked a number of companies to provide estimates for the flooring job and Factory direct gave the best rate. They also managed to accomodate our time frame for the job despite their full schedule. When we finally met the f..." Read more
8 years ago
Bailey S.
San Diego, CA
"I found Factory Direct Floor Store after several frustrating attempts with a few other flooring companies. I was originally interested in tile and carpet but decided on the most beautiful vinyl flooring ever and I'm so happy I switched! From the beginning, the customer service was amazing. I wasn't rushed to choose a flooring and Valerie was extremely helpfu..." Read more
8 years ago
Bailey S.
San Diego, CA
"I found Factory Direct Floor Store after several frustrating attempts with a few other flooring companies. I was originally interested in tile and carpet but decided on the most beautiful vinyl flooring ever and I'm so happy I switched! From the beginning, the customer service was amazing. I wasn't rushed to choose a flooring and Valerie was extremely helpfu..." Read more
8 years ago
Christy N.
San Diego, CA
"My husband and I just purchased a new house and wanted to match the existing laminate (from living room) to the master and guest bedroom. I came across Factory Direct Floor Store via Yelp and I am so glad I found them! Factory Direct Floor Store stood out to me because from the very start they had phenomenal customer service (Valerie Aleman) did such a grea..." Read more
8 years ago
Christy N.
San Diego, CA
"My husband and I just purchased a new house and wanted to match the existing laminate (from living room) to the master and guest bedroom. I came across Factory Direct Floor Store via Yelp and I am so glad I found them! Factory Direct Floor Store stood out to me because from the very start they had phenomenal customer service (Valerie Aleman) did such a grea..." Read more
8 years ago
Pat M.
San Diego, CA
"It has been a year since my carpet was installed. It looks and feels as it did when first installed. We vacuum once a week (like clockwork) with a regular Hoover and this carpet looks fantastic. We have had no issues with installation, fading, etc. So glad I went with Factory Direct for their professionalism and installers, and couldn't be happier with m..." Read more
8 years ago
Pat M.
San Diego, CA
"It has been a year since my carpet was installed. It looks and feels as it did when first installed. We vacuum once a week (like clockwork) with a regular Hoover and this carpet looks fantastic. We have had no issues with installation, fading, etc. So glad I went with Factory Direct for their professionalism and installers, and couldn't be happier with m..." Read more
8 years ago
Jacqui S.
San Diego, CA
"I can't say enough positive things about Factory Direct Floor Store. My experience with this company and all of their employees deserves at least 10 stars! Ken and his crew were amazing and an absolute pleasure to work with. Our floors look incredible and Ken's workmanship and passion for his craft is impeccable."
8 years ago
Jacqui S.
San Diego, CA
"I can't say enough positive things about Factory Direct Floor Store. My experience with this company and all of their employees deserves at least 10 stars! Ken and his crew were amazing and an absolute pleasure to work with. Our floors look incredible and Ken's workmanship and passion for his craft is impeccable."
8 years ago
Heather F.
San Diego, CA
"From the sales staff to the installers right from the start everyone was friendly, helpful and knowledgeable. Found FD after searching yelp and getting a few quotes from other flooring stores in the area. In comparison this store rocks! First impression when I walked into FD, friendly sales staff were on hand to answer questions and help out. Never felt pre..." Read more
8 years ago
Heather F.
San Diego, CA
"From the sales staff to the installers right from the start everyone was friendly, helpful and knowledgeable. Found FD after searching yelp and getting a few quotes from other flooring stores in the area. In comparison this store rocks! First impression when I walked into FD, friendly sales staff were on hand to answer questions and help out. Never felt pre..." Read more
8 years ago
Craig R.
San Diego, CA
"They were excellent, showed up on time, and professional, and had more than a few options. Their prices are very competitive, and the installation process was surprisingly fast. I went to four other stores before coming here. My experiences with them were awful, from rude customer service staff, to people not showing up at scheduled times, to exorbitant pric..." Read more
8 years ago
Craig R.
San Diego, CA
"They were excellent, showed up on time, and professional, and had more than a few options. Their prices are very competitive, and the installation process was surprisingly fast. I went to four other stores before coming here. My experiences with them were awful, from rude customer service staff, to people not showing up at scheduled times, to exorbitant pric..." Read more
8 years ago
Audrey M.
San Diego, CA
"We went to 5 different flooring stores and found this one to be the most helpful and straightforward. They also had an amazing sale at the time! Their prices are good and installation fees are very competitive with others. We especially enjoyed our installer Kevin Gallagher, he did an amazing job! He was always on time, informative and a clean worker. Thanks..." Read more
8 years ago
Adam B.
Vista, CA
"This was my first foray into flooring of any kind. The staff was very informative with helping me choose flooring that fit my needs. Pricing on all materials and installation was cheaper than the other 4 estimates I received. The quality of customer service and character from the installers, Ben and Mike, was priceless. They answered all of my questions..." Read more
9 years ago
Sean Y.
Del Mar, CA
"I did quite some research when shopping for hardwood floors and finally found Factory Direct Floor based on its review and location. I am very pleased with my choice. The customer service is prompt and friendly. Ken and his crew arrived on time and finished the job within the expected time frame despite some difficulties with the ground (it's not leveled ve..." Read more
9 years ago
Thomas K.
Lakeside, CA
"Although we wanted hardwood, we had been looking for a good place to purchase laminate flooring (due to the price and our budget). When I was getting ready to pull the trigger on laminate with another supplier, my brother recommended I check out this place first for their great hardwood pricing. He had used Factory Direct himself in the past, and couldn't..." Read more
9 years ago
Amber C.
San Diego, CA
"I looked everywhere for wood floors and Factory Direct had the floors I wanted and I got a great deal on them! Everyone that walks in the door comments on how beautiful the floors are. The crew that does the install is top notch and very trustworthy also! I highly recommend them!"
9 years ago
Stefan S.
San Diego, CA
"I checked at least 4 different flooring stores before I decided to go with Factory direct. They had the best selection and made it very easy to take samples with me. I picked the wagon wheel laminate flooring for my rental condo. I got it offered by another store but it was 30cents more expensive so I knew I got a fair deal. Originally I had planned to insta..." Read more
9 years ago
Joanna M.
San Diego, CA
"I shopped at five flooring stores and found Factory Direct Floor Store had the best selection, price, installation and customer service. Jared was very helpful and carefully measured my floors. The laminate I chose was not immediately available but Valerie and Victoria kept me updated on the delivery status until it was in stock. I was able to schedule insta..." Read more
9 years ago
"Factory Direct Floor Store did a wonderful job installing laminate floors on stairs and 2nd level. Our installers, Ken and Stephen. were both professional, hard working, and patient. It was a easy flowing from start to finish, beginning with the store itself - Valerie and Victoria, and ending with the installation. I highly recommend Factory Direct Floor..." Read more
8 years ago